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Cole Haan

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $5.2K CLAIMED LOSSES
  • $207 AVERAGE LOSS
2.0
Exchange, Refund and Cancellation Policy
Customer service
Website
Discounts and Special Offers
Staff
  • Style of clothing 1
  • Polite and pleasent 1

Customers don't like

  • Customer service14
  • Poor quality for the price6
  • Return procedure3
  • Rude phone representatives2
  • Customer service did not attemt any help2
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Fabletics

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 724 TOTAL REVIEWS
  • $86.7K CLAIMED LOSSES
  • $431 AVERAGE LOSS
1.7
Exchange, Refund and Cancellation Policy
Customer service
Website
Discounts and Special Offers
Staff
  • Quality of clothes 10
  • Choice of clothes 8
  • Style of clothes 6
  • Quality of clothing 5
  • Outfits were nice 5

Customers don't like

  • Hidden charges23
  • Vip enrollment22
  • Forced membership19
  • Sneaky membership fees17
  • Customer service13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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