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Cole Haan

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 57 TOTAL REVIEWS
  • $4K CLAIMED LOSSES
  • $192 AVERAGE LOSS
2.2
Exchange, Refund and Cancellation Policy
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Polite and pleasent 1
  • Salesman was truthful about not to expect help from customer ser 1

Customers don't like

  • Poor quality for the price4
  • Customer service3
  • Poor customer service3
  • Return procedure3
  • Rude phone representatives2
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Dresslily

Footwear and Clothing
  • 7 ISSUES RESOLVED
  • 2545 TOTAL REVIEWS
  • $87.3K CLAIMED LOSSES
  • $139 AVERAGE LOSS
1.5
Exchange, Refund and Cancellation Policy
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Good pricing 17
  • Cute clothes 13
  • apparent look of product 9
  • Product is cute 7
  • Extremely dissatisfied 3

Customers don't like

  • Awful customer service65
  • Fact i did not get my stuff39
  • Garbage quality of item28
  • Stole money27
  • Sizing charts completely inaccurate24
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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