PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Redfin and Coldwell Banker as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Coldwell Banker

Redfin and Coldwell Banker Overview

Total reviews
Company responses
Issues resolved

Coldwell Banker was first mentioned on PissedConsumer on May 7, 2008 and since then this brand received 138 reviews. It is 43 reviews more than Redfin received since Jun 26, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Redfin customer support team and Coldwell Banker customer service.

Redfin and Coldwell Banker Consumer Ratings

212 out of 2344 in Real Estate category
182 out of 2344 in Real Estate category
Customer service
170 in category
139 in category
139 in category
155 in category
178 in category
144 in category

According to consumer ratings and reviews, Coldwell Banker ranks 30 points higher in the Real Estate category than Redfin. People gave Redfin 1.3 stars for Customer service criterion in Real Estate category and it is 505 points higher than the worst rated brand in this category. At the same time, Coldwell Banker was rated 1.5 stars for Customer service criterion in this category and it is 536 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Redfin has a higher rating than Coldwell Banker. Regarding Staff criterion, consumers gave Redfin 1.2 stars and it is 74% greater than other in category. Coldwell Banker however was rated 1.4 stars and it is 79% greater than other in category.

Redfin and Coldwell Banker Rating Details

Customer service
1.3 (62 reviews)
1.5 (55 reviews)
Reviewer's quote

...Just beware, these people are cooperate minions who serve themselves and struggle with customer service, despite their predatory fees. I hope their CEO reads these reviews so he/she can improve their customer service..


I can fully understand why your reputation is so bad Please read your reviews for your Wyomissing PA office and hopefully you will hange your policy your choice of home inspection team have caused damage to our home

2.3 (60 reviews)
2.2 (33 reviews)
Reviewer's quote

...) Word to the wise do your homework before trusting this app or Redfin website. FYI this review most likely will be deleted just like all my other reviews of Redfin..

Julie H

...I went to this address advertised on their website to look at a mobile home for sale in Vicksburg Mississippi. The address was 435 PollyJohn Drive. The mobile home was in shambles, no roof on the mobile home...

1.2 (54 reviews)
1.4 (38 reviews)
Reviewer's quote

I am not crazy to buy a handy man's special for 215.000. I brought the house for 27,500 on Auction. com. Now, this company wants to prove how much I paid for it. They claim they got the 215,000 from public records. I checked and no public record states that amount, I brought this house in 4/2015...

frances r

...they said I can transfer my staff yesterday 17 May 2018. but the door lock cannot be opened although it was okay before ..

Mervat L

Redfin and Coldwell Banker Pros and Cons

  • Responsiveness
  • Definitely like the concept
  • Business model
  • Listing agent
  • Receptionist
  • Thais marineli
  • Incompetent agent
  • Customer service
  • Unprofessional
  • Unprofessional
  • Unresponsive
  • Unknowledgeable agent

Redfin and Coldwell Banker Most Positive Reviews

Top rated reviews

My son used Helen from Redfin in Corona California and she dazzled us! She is the first and only realtor to knock our...


Please be advised that the toll free number posted here is NOT the number for complaints regarding the Coldwell Banker f...

Redfin and Coldwell Banker Most Critical Reviews

Lowest rated reviews

They contacted me about an opportunity to be a partner agent with them. I listened to a webinar. Then I had a follow...


The Realtor has a foreclosure listing, when I said i wanted to submit an offer Mis Cornellia Hill, from Fayetteville,...

Redfin and Coldwell Banker Latest Reviews

Recent published reviews

The first Redfin agent refused to come out unless I committed to selling with her. The second Redfin agent that I had...

Read all 95 reviews

This needs too be a phone call

Read all 138 reviews

Redfin and Coldwell Banker Products and Services

Most reviewed product and services
  • Redfin Realtor (31 reviews)
  • Redfin Home Selling (10 reviews)
  • Redfin Property Listing (5 reviews)
  • Coldwell Banker Realtor (35 reviews)
  • Coldwell Banker Manager (9 reviews)
  • Coldwell Banker Mortgage (7 reviews)