PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Northstyle and Coldwater Creek as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Northstyle
Coldwater Creek

Northstyle and Coldwater Creek Overview

Total reviews 528 232
Company responses 0 31
Issues resolved 0 3

Northstyle and Coldwater Creek Consumer Ratings

Rank
506 out of 2139 in Footwear and Clothing category
469 out of 2139 in Footwear and Clothing category
Customer service
405 in category
377 in category
Product or Service Quality
238 in category
392 in category
Delivery Service
414 in category
375 in category
Website
308 in category
448 in category

Northstyle and Coldwater Creek Rating Details

Customer service
1.3 (147 reviews)
1.4 (125 reviews)
Reviewer's quote

...Now I need to wait 7-14 days for that to be processed! Why was I never notified of this "hold" and delay???? Poor Customer Service, poor customer service representative!beware..

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...Terrible customer service after being a customer for almost 20 years..

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Product or Service Quality
2.2 (125 reviews)
1.8 (99 reviews)
Reviewer's quote

...I emailed customer service and they said there had been a problem with the payment method. There has never been a problem with my Visa card. So then I checked the status again and it said the order was "customer cancelled" on Sept 17th...

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Because every time I call the customer service number it makes three buzzing sounds and then disconnects..

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Delivery Service
1.7 (118 reviews)
1.7 (101 reviews)
Reviewer's quote

...I told him I did not sign up for the program, he said please hold for customer service. I swear I sounded as if he just held the phone for a few seconds and the same person answered as "customer service". He immediately said I signed up for the service...

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...Tried calling customer service. Number not working according to Verizon recorded message. Got order confirmation when I placed the orders...

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Website
2.5 (116 reviews)
2.1 (97 reviews)
Reviewer's quote

I ordered a Christmas present on December 7th, wasn't told it wasn't in stock. When I checked on my order it showed in stock on the 12th. After several emails to customer service they said it was just back in stock (a lie according to their website). I requested they upgrade the shipping to get it...

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...In August the website indicated it had been sent for processing. By September there was no information available and the company was closed. To date, my Visa card has not been refunded for $75...

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Northstyle and Coldwater Creek Pros and Cons

Pros
  • Catalog
  • Clothng i got fairly well
  • Beautiful styles
  • Product i was going to purchase
  • Style of clothing
  • Choices of products and colors
Cons
  • Customer service
  • Quality of item received
  • No refund
  • Customer service and return charge policy
  • Customer services lacks ability to help customer
  • Poor customer service

Northstyle and Coldwater Creek Most Positive Reviews

Top rated reviews
5

I order two pairs of pants specifically because they were advertised to be the exact length I wanted. I tried them on...

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5

I ordered a white tshirt. I purchased it in April. It is now June. I have worn it approximately. four times. There are n...

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5

You receive those catalogs in the mail and see the beautiful women's clothing... DON'T BITE! I had forgotten how long...

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5

Needed to cancel an item on back order as I was leaving the country before it would arrive. Like Explained my request to...

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Northstyle and Coldwater Creek Most Critical Reviews

Lowest rated reviews
1

Be warned!!! I am a fair reviewer! Do Not Order from this company. Speak loud with your hard earned money and do NOT...

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1

I tried to place an order on 2/24/16 that totaled over $170. When I clicked "place order" I was instructed that the...

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1

Poor customer service. I wrote them several times for a replacement button. It has been at least six months and they...

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1

I placed an order for a Chevron Stiped Skirt March 6, 2016. I was told that it was back-ordered and they would ship by...

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Northstyle and Coldwater Creek Latest Reviews

Recent published reviews
1

I placed an order on Sept 9 for four items totaling $270. After 5 weeks and not receiving the order or any info about...

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No votes

I have tried to call to place an order and the phone keeps ringing busy. Have tried several times

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No votes

this company needs to be shut down

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3.2

I have tried the phone number advertised in your catalog and On your website. It always rings busy. Would like to place...

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Northstyle and Coldwater Creek Products and Services

Most reviewed product and services
  • Northstyle Shipping Service (117 reviews)
  • Northstyle Vip Membership (47 reviews)
  • Northstyle Membership (23 reviews)
  • Coldwater Creek Shipping Service (33 reviews)
  • Coldwater Creek Clothing (19 reviews)
  • Coldwater Creek Shirt (9 reviews)