PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Coldwater Creek and NORACORA as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Coldwater Creek
NORACORA

Coldwater Creek and NORACORA Overview

Total reviews
153
64
Company responses
31
0
Issues resolved
2
0

Coldwater Creek was first mentioned on PissedConsumer on Jun 12, 2013 and since then this brand received 153 reviews. It is 89 reviews more than NORACORA received since Jul 11, 2019.

Coldwater Creek and NORACORA Consumer Ratings

Rank
308 out of 2473 in Footwear and Clothing category
631 out of 2473 in Footwear and Clothing category
Customer service
294 in category
549 in category
Exchange, Refund and Cancellation Policy
280 in category
511 in category
Product or Service Quality
319 in category
423 in category

According to consumer ratings and reviews, Coldwater Creek ranks 323 points higher in the Footwear and Clothing category than NORACORA. People gave Coldwater Creek 1.4 stars for Customer service criterion in Footwear and Clothing category and it is 620 points higher than the worst rated brand in this category. At the same time, NORACORA was rated 1 stars for Customer service criterion in this category and it is 365 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Coldwater Creek has a higher rating than NORACORA. Regarding Product or Service Quality criterion, consumers gave Coldwater Creek 1.7 stars and it is 65% greater than other in category. NORACORA however was rated 1.3 stars and it is 54% greater than other in category.

Coldwater Creek and NORACORA Rating Details

Customer service
1.4 (82 reviews)
1 (18 reviews)
Reviewer's quote

I CALLED CUSTOMER SERVICE AND ORDERED A NEW ONE IN A SIZE I WAS GUESSING WOUDL FIT (YOU N E V E R CAN TELL WITH THESE IDIOTS), AND I DID IT BEFORE RETURNING THE MAL-FITTING DRESS I'D WAITED MONTHS FOR. I NEVER RECEIVED THE REPLACEMENT. WHEN I CALLED TO INQUIRE WHAT TH EHELL HAD GONE WRONG, I WAS...

Elberta

...Very poor customer service. Very unprofessional!..

PissedConsumer1731228
Exchange, Refund and Cancellation Policy
1.4 (68 reviews)
1 (17 reviews)
Reviewer's quote

I had a simple size exchange transaction (11/9/19). The Customer service rep was rude, impatient, bullying, unprofessional, raised her voice & tried to intimidate. Whatever company is currently running Coldwater Creek needs to screen their service reps more thoroughly, train them how to be customer...

JE K

The return policy is not easy for elderly customers! There should be a phone # so one can talk with a human voice...

Worth
Product or Service Quality
1.7 (67 reviews)
1.3 (18 reviews)
Reviewer's quote

Then I started receiving emails that the product was backordered although they did charge my credit card for merchandise that wasn’t available. I wanted to cancel my order because of the delayed availability but was told that wasn’t possible. The products did ship the first week of August and I...

PissedConsumer1655447

Why do they not credit my VISA account for the merchandise returned? The amount is $104.32 for 4 shirts. The shirts were returned vis UPS store Tuesday July 30, 2019. It was shipped to Shipping Department CA#1169 13725 Pipeline Avenue Chino, CA 91710-5417. The UPS store shipped from Valencia, CA...

PissedConsumer1721169

Coldwater Creek and NORACORA Pros and Cons

Pros
  • Product i was going to purchase
  • What i thought was going to be top quality products
  • Style of clothing
  • Pretty ads
  • Non
  • Colorful website
Cons
  • Customer service and return charge policy
  • Customer services lacks ability to help customer
  • Promises not kept
  • Impossible to contact
  • Too long for item ordered
  • Poor customer service fraud

Coldwater Creek and NORACORA Most Positive Reviews

Top rated reviews
5

I ordered a white tshirt. I purchased it in April. It is now June. I have worn it approximately. four times. There are n...

5

My name is Rita Thibault Oberhofer i ordered some merchandise and need to clarify shipping information. If you use a...

Coldwater Creek and NORACORA Most Critical Reviews

Lowest rated reviews
1

I tried to place an order on 2/24/16 that totaled over $170. When I clicked "place order" I was instructed that the...

1

On recorded music and message saying your call is important to us, please hold for the next available operator.
I have be...

Coldwater Creek and NORACORA Latest Reviews

Recent published reviews
1.2

I had a simple size exchange transaction (11/9/19). The Customer service rep was rude, impatient, bullying,...

Read all 153 reviews

I ordered a pair off shoes from noracora and someone told me that your company is a scam I hope not because they take...

Read all 64 reviews

Coldwater Creek and NORACORA Products and Services

Most reviewed product and services
  • Coldwater Creek Customer Care (34 reviews)
  • Coldwater Creek Shipping Service (27 reviews)
  • Coldwater Creek Clothing (11 reviews)
  • Noracora Clothing (22 reviews)
  • Noracora Shipping Service (12 reviews)
  • Noracora Customer Care (1 review)