PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Coldwater Creek and NORACORA as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Coldwater Creek
NORACORA

Coldwater Creek and NORACORA Overview

Total reviews 230 2268
Company responses 31 0
Issues resolved 3 17

Coldwater Creek and NORACORA Consumer Ratings

Rank
455 out of 2102 in Footwear and Clothing category
731 out of 2102 in Footwear and Clothing category
Customer service
361 in category
465 in category
Exchange, Refund and Cancellation Policy
382 in category
449 in category
Price Affordability
519 in category
442 in category
Delivery Service
365 in category
488 in category

Coldwater Creek and NORACORA Rating Details

Customer service
1.4 (125 reviews)
1.2 (815 reviews)
Reviewer's quote

...Terrible customer service after being a customer for almost 20 years..

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...Trying to speak to a customer service representatives and theres no number. 2. They never sent me a confirmation email nor a order number...

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Exchange, Refund and Cancellation Policy
1.3 (111 reviews)
1.1 (694 reviews)
Reviewer's quote

...Im trying to check on a vest I returned for an exchange but never received..

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I wish to return for refund several items in my order #HBPT00333697. These items are advertised to be made of cotton. This is false...

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Price Affordability
2 (101 reviews)
2.3 (626 reviews)
Reviewer's quote

...must a customer with good standings have to pay the price for its closure. Bummer..

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...I want a full refund of my purchase price! $84..

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Delivery Service
1.7 (100 reviews)
1.3 (762 reviews)
Reviewer's quote

Because every time I call the customer service number it makes three buzzing sounds and then disconnects..

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...Customer service does not exist at this vendor. Do not buy anything from them..

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Coldwater Creek and NORACORA Pros and Cons

Pros
  • Product i was going to purchase
  • Style of clothing
  • Choices of products and colors
  • No pros
  • No comment
  • Nice looking on line
Cons
  • Customer service and return charge policy
  • Customer services lacks ability to help customer
  • Poor customer service
  • Poor customer service
  • Impossible to contact
  • Not providing delivery information

Coldwater Creek and NORACORA Most Positive Reviews

Top rated reviews
5

I ordered a white tshirt. I purchased it in April. It is now June. I have worn it approximately. four times. There are n...

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5

My name is Rita Thibault Oberhofer i ordered some merchandise and need to clarify shipping information. If you use a...

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5

Needed to cancel an item on back order as I was leaving the country before it would arrive. Like Explained my request to...

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5

Am trying to order a polka dot v neck dress for $19.99 in purple Size S. Can't seem to order it online so would like...

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Coldwater Creek and NORACORA Most Critical Reviews

Lowest rated reviews
1

I tried to place an order on 2/24/16 that totaled over $170. When I clicked "place order" I was instructed that the...

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1

On recorded music and message saying your call is important to us, please hold for the next available operator.
I have be...

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1

I placed an order for a Chevron Stiped Skirt March 6, 2016. I was told that it was back-ordered and they would ship by...

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1

I placed an order with them on 19Sep19 and never received my order. I have tried contacting them numerous times to...

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Coldwater Creek and NORACORA Latest Reviews

Recent published reviews
1

I purchased two pair of slacks from Coldwater Creek and returned them in June 2020. I used their return label which had...

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No votes

I have not heard from NORACORA regarding my order. If I do not
hear about the status of my order by the time my monthly c...

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1

I returned 4 items in July totaling over $400. I never received the usual email stating that they had received my...

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1.1

Purchase 3 blouses.
Sizes are way too small. No returns or exchanges!

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Coldwater Creek and NORACORA Products and Services

Most reviewed product and services
  • Coldwater Creek Customer Care (35 reviews)
  • Coldwater Creek Shipping Service (33 reviews)
  • Coldwater Creek Clothing (19 reviews)
  • Noracora Shipping Service (387 reviews)
  • Noracora Clothing (338 reviews)
  • Noracora Customer Care (148 reviews)