PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about MeloDress and Coldwater Creek as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

MeloDress
Coldwater Creek

MeloDress and Coldwater Creek Overview

Total reviews 189 232
Company responses 0 31
Issues resolved 0 3

MeloDress and Coldwater Creek Consumer Ratings

Rank
896 out of 2131 in Footwear and Clothing category
463 out of 2131 in Footwear and Clothing category
Customer service
462 in category
339 in category
Product or Service Quality
534 in category
346 in category
Delivery Service
466 in category
334 in category
Advertised vs Delivered
448 in category
297 in category

MeloDress and Coldwater Creek Rating Details

Customer service
1.1 (88 reviews)
1.4 (125 reviews)
Reviewer's quote

...I have contacted customer service 4 times also have for a refund because I did not receive what I ordered. They keep telling me to wait for it with no other support. Will never order from this company again..

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...Terrible customer service after being a customer for almost 20 years..

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Product or Service Quality
1.1 (88 reviews)
1.8 (99 reviews)
Reviewer's quote

On top of it looking nothing like the picture , it was also bad quality and cheaply made. When asked how I got about returining the coat they kept asking what was wrong with it even though I described how poorly it was made. When they finally Accepted what I was saying they responded what is in the...

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Because every time I call the customer service number it makes three buzzing sounds and then disconnects..

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Delivery Service
1.2 (86 reviews)
1.7 (101 reviews)
Reviewer's quote

Their customer service is nothing but an email address that did response quickly but with rather a run around and ask for pictures of my measurement, i gave to them and referenced that i wanted full refund and would return item and to provide an address. They came back with a refund of 5 us dollars...

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...Tried calling customer service. Number not working according to Verizon recorded message. Got order confirmation when I placed the orders...

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Advertised vs Delivered
1.1 (85 reviews)
1.7 (98 reviews)
Reviewer's quote

Slow delivery products delivered not the same as depicted in picture or described horrible customer service poor quaility..

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Ordered 9 items on sale(only way to afford them) 3 1/2 months ago and still not all delivered. They keep changing the back order date every time I check it. Now I have to wait until July to get news that I will have to wait until August! On top of that, I received most recent issue of their...

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MeloDress and Coldwater Creek Pros and Cons

Pros
  • Timing of delivery
  • Look of the sweater
  • Product i was going to purchase
  • Style of clothing
  • Choices of products and colors
Cons
  • Quality of the merchandise
  • Poor quality and service
  • Delivery time
  • Customer service and return charge policy
  • Customer services lacks ability to help customer
  • Poor customer service

MeloDress and Coldwater Creek Most Positive Reviews

Top rated reviews
5

Received my sweater today and I love it! My experience was a good one. Shipping may take a little longer, but it’s...

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5

I ordered a white tshirt. I purchased it in April. It is now June. I have worn it approximately. four times. There are n...

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4.7

Happy with my purchase. Items took a few weeks to arrive but they are coming from a long distance. So be patient they...

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5

Needed to cancel an item on back order as I was leaving the country before it would arrive. Like Explained my request to...

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MeloDress and Coldwater Creek Most Critical Reviews

Lowest rated reviews
1

TOTAL SCAM! Never received an official order confirmation. All responses have been in bad English. There is no phone...

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1

I tried to place an order on 2/24/16 that totaled over $170. When I clicked "place order" I was instructed that the...

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1

2 sweaters never received... Sent MeloDress 3 different messages but was then sent a fake tracking number. FB and...

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1

I placed an order for a Chevron Stiped Skirt March 6, 2016. I was told that it was back-ordered and they would ship by...

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MeloDress and Coldwater Creek Latest Reviews

Recent published reviews
1

I ordered a sweater in a Adult L from their website at the cost of $39.99. I paid for it on my credit card on Sept 22, 2...

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No votes

I have tried to call to place an order and the phone keeps ringing busy. Have tried several times

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No votes

I have been dealing with this company and pay pal for 2 1/2 months to try to get my money back.
I returned the merchandis...

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3.2

I have tried the phone number advertised in your catalog and On your website. It always rings busy. Would like to place...

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MeloDress and Coldwater Creek Products and Services

Most reviewed product and services
  • Melodress Shipping Service (54 reviews)
  • Melodress Sweater (48 reviews)
  • Melodress Clothing (30 reviews)
  • Coldwater Creek Shipping Service (33 reviews)
  • Coldwater Creek Clothing (19 reviews)
  • Coldwater Creek Shirt (9 reviews)