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Coldwater Creek

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 68 TOTAL REVIEWS
  • $2.9K CLAIMED LOSSES
  • $139 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • Style of clothing 2
  • Product i was going to purchase 2
  • Choices of products and colors 2
  • What i thought was going to be top quality products 1
  • Linen shirts 1

Customers don't like

  • Promises not kept4
  • Customer services lacks ability to help customer4
  • Lack of knowledge about orders sent3
  • Price for the substandard product2
  • Lack of ordering skills2
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Ll Bean

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 110 TOTAL REVIEWS
  • $5.8K CLAIMED LOSSES
  • $161 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • Product selection online 4
  • Prodcut selection 3
  • Product 2
  • Theoretical size range offered 1
  • Tall sizes 1

Customers don't like

  • Poor customer service12
  • Way it currently operates4
  • New way they do business3
  • Too many popular products in continuous back order status2
  • Quality of products in decline2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1410292

NO COMPARISON !

LL Bean is SO FAR SUPERIOR. If Goldwater Creek was one tenth as good as Bean, I MAY consider doing business with them again.

But they aren't.

So I WON'T !!! EVER AGAIN !!!!!