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Coldwater Creek

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 30 TOTAL REVIEWS
  • $1.7K CLAIMED LOSSES
  • $130 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Choices of products and colors 2
  • Cho 1
  • Linen shirts 1

Customers don't like

  • Promises not kept3
  • Lack of knowledge about orders sent3
  • Ordering process is a mess and causing mistakes3
  • Lacking sense of urgency2
  • Shipping charges both ways2
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Dresslily

Footwear and Clothing
  • 6 ISSUES RESOLVED
  • 2011 TOTAL REVIEWS
  • $75.3K CLAIMED LOSSES
  • $135 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Good pricing 11
  • Cute clothes 10
  • apparent look of product 8
  • Product is cute 5
  • Pictures of the wigs 2

Customers don't like

  • Awful customer service117
  • Fact i did not get my stuff84
  • Stole money63
  • Sizing charts completely inaccurate56
  • Garbage quality of item49
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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