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Coldwater Creek

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 34 TOTAL REVIEWS
  • $1.9K CLAIMED LOSSES
  • $129 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Choices of products and colors 2
  • Customer service personnel when ordering 1
  • Knit jeans 1
  • Linen shirts 1
  • What i thought was going to be top quality products 1

Customers don't like

  • Promises not kept4
  • Lack of knowledge about orders sent3
  • Customer services lacks ability to help customer2
  • Return policies1
  • Shipping charges both ways1
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Dresslily

Footwear and Clothing
  • 6 ISSUES RESOLVED
  • 2405 TOTAL REVIEWS
  • $86.6K CLAIMED LOSSES
  • $140 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Good pricing 17
  • Cute clothes 13
  • apparent look of product 9
  • Product is cute 7
  • Extremely dissatisfied 3

Customers don't like

  • Awful customer service65
  • Fact i did not get my stuff39
  • Garbage quality of item28
  • Stole money27
  • Sizing charts completely inaccurate24
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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