PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Coinstar and WesBanco as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Coinstar
WesBanco

Coinstar and WesBanco Overview

Total reviews 172 53
Company responses 0 0
Issues resolved 2 0

Coinstar and WesBanco Consumer Ratings

Rank
51 out of 218 in Cash Services category
148 out of 744 in Banks category
Customer service
31 in category
No votes
Product or Service Quality
35 in category
No votes
Website
36 in category
No votes
Reliability
34 in category
No votes

Coinstar and WesBanco Rating Details

Customer service
1.4 (88 reviews)
No votes
Reviewer's quote

...They have no customer service. You put money in and you can not get it out. They keep requiring documentation and then deny it...

Read full review

I get a credit score alert that they've CHARGED OFF/CLOSED my account for non payment! Of course there isn't a 24 hour customer service like Chase who can confirm that a payment has been received by them every month. Not one single phone call, letter or email was sent letting me know that I'm "in...

Read full review
Product or Service Quality
1.3 (84 reviews)
No votes
Reviewer's quote

...A customer service agent told me that I agreed to the terms and conditions. I am so mad and hungry my kids will not have Ramen noodles tonight . We are all going to bed hungry...

Read full review

...Everyone I’ve talked with knows nothing and cannot refer me to a technical service person..

Read full review
Website
1.5 (84 reviews)
No votes
Reviewer's quote

My local supermarket (Giant in New Hope, PA) is listed on the Coin Starr website as a kiosk that returns no fee gift cards for coins. This is not true. As with many kiosks, This kiosk does not return gift cards, The option is not available and the store simply sends the customer to the Coin Star...

Read full review

I have 6 accounts with WesBanco and was able to download my statements for 4 of them from the website but not the remaining two and they charged me $35 to do so. I dont care what type of account it is copy paper cost . 001 cents a page and it took the teller less than 5 minutes to print...

Read full review
Reliability
1.2 (80 reviews)
No votes
Reviewer's quote

I counted every penny multiple times before heading out to my local Coinstar in Barnegat, NJ in June 2020. The machine shorted me over $33.00. I immediately contacted Coinstar who said they filed a claim and would get back to me once machine was emptied. No call or email. I followed up with them a...

Read full review

I deposited a rather large amount into my savings and immediately Wesbanco starting looking for ways to nickel and dime me.

Read full review

Coinstar and WesBanco Pros and Cons

Pros
  • Convenience
  • Stole money
  • Spits out ticket fast
No votes
Cons
  • Being robbed
  • Losing money
  • Thiefs
  • Incompetency
  • How they do business
  • Total nonresponsiveness

Coinstar and WesBanco Most Positive Reviews

Top rated reviews
5

I went different machines and they were both broken I regreat trying to find a machine that works :(

Read full review
4

My last bank always had my Direct deposit SS check posted 2 days early before the 3 Rd an sometime before that why do...

Read full review
5

I thought we were really screwed because the ink vanished on our receipt. I even left a negative comment on this site....

Read full review
No votes

Coinstar and WesBanco Most Critical Reviews

Lowest rated reviews
1

I went to Giant Eagle where they have a Coinstar machine. Before I left the house, I counted my change and saw I had...

Read full review
1

This is the absolute worst banking company. I can't access the mobile app or the computer site. I have called multiple...

Read full review
1

I decied to use the coinstar gift card exchange machine at my local grocery store out of necessity to get to work that...

Read full review
1

So, I have a mortgage with this institution. Shortly after signing the note, I lost my job. My income plummeted and I...

Read full review

Coinstar and WesBanco Latest Reviews

Recent published reviews
4

Your machine stopped working in the middle of my coin exchanged and called for a customer service employee to place the...

Read full review
1

I have 6 accounts with WesBanco and was able to download my statements for 4 of them from the website but not the...

Read full review
1

I counted every penny multiple times before heading out to my local Coinstar in Barnegat, NJ in June 2020. The machine...

Read full review
1

Online banking app has been downloading updates for over a week now and the bank has never contacted me back . Everyone...

Read full review

Coinstar and WesBanco Products and Services

Most reviewed product and services
  • Coinstar Vending Machine (41 reviews)
  • Coinstar Coin Vending Machine (30 reviews)
  • Coinstar Gift Card Vending Machine (17 reviews)
  • Wesbanco Banking Service (12 reviews)
  • Wesbanco Online Banking (2 reviews)
  • Wesbanco Mortgage (1 review)