PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Coinstar and First Tennessee Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Coinstar
First Tennessee Bank

Coinstar and First Tennessee Bank Overview

Total reviews
167
94
Company responses
0
0
Issues resolved
2
1

Coinstar and First Tennessee Bank Consumer Ratings

Rank
47 out of 208 in Cash Services category
115 out of 718 in Banks category
Customer service
30 in category
65 in category
Product or Service Quality
37 in category
79 in category
Website
40 in category
109 in category
Reliability
37 in category
92 in category

Coinstar and First Tennessee Bank Rating Details

Customer service
1.4 (84 reviews)
1.5 (47 reviews)
Reviewer's quote

...They have no customer service. You put money in and you can not get it out. They keep requiring documentation and then deny it...

Read full review

Then you type the correct answer in again, but it locks you out so you have to call customer service to request them to allow you back in only to reset your password, and then it starts all over again with the security questions where I never answered the question or if I did, they tell me I am...

Read full review
Product or Service Quality
1.3 (81 reviews)
1.3 (39 reviews)
Reviewer's quote

...A customer service agent told me that I agreed to the terms and conditions. I am so mad and hungry my kids will not have Ramen noodles tonight . We are all going to bed hungry...

Read full review

...Customer service is worthless. They only try to pass the buck without satisfying the customer - too lazy. I look forward to closing this account after 26+ years..

Read full review
Website
1.5 (80 reviews)
1.6 (37 reviews)
Reviewer's quote

My local supermarket (Giant in New Hope, PA) is listed on the Coin Starr website as a kiosk that returns no fee gift cards for coins. This is not true. As with many kiosks, This kiosk does not return gift cards, The option is not available and the store simply sends the customer to the Coin Star...

Read full review

...The fact that I'm here on some third-party website having to leave this review should tell you something about how seriously First Tennessee takes its feedback. If they cared, they'd get rid of the bad ones who are dragging their name through the mud. But, I can see that they don't...

Read full review
Reliability
1.2 (77 reviews)
1.2 (39 reviews)
Reviewer's quote

I'll never use one of these machines again. Used one today and after dumping all the change inside the screen said "unable to process the transaction, but don't worry, your money is safe", and it said to see an employee. This was at a Wal-Mart and nobody knew anything about it and said we'd have to...

Read full review

Have a home mortgage loan through Capital bank. Now is First Tennessee.I can't get a payoff except for either by fax that takes 48 hours to process or by snail mail which takes 48 hours to process and then gets mailed. I can go to a branch and request them to request the amount for a fast reply...

Read full review

Coinstar and First Tennessee Bank Pros and Cons

Pros
  • Money exchanged for gift cards when machine works
  • Machine worked
  • Getting
  • At least they are nice on the phone
  • Able to scan checks
Cons
  • Losing money
  • Being robbed
  • Poor customer service
  • Customer service
  • Thieves
  • There policy and no help from employees

Coinstar and First Tennessee Bank Most Positive Reviews

Top rated reviews
5

I went different machines and they were both broken I regreat trying to find a machine that works :(

Read full review
5

I called First Tennessee Customer Service. The person I talked got my issue resolved very quickly. She was very...

Read full review
5

I thought we were really screwed because the ink vanished on our receipt. I even left a negative comment on this site....

Read full review
3.6

A few days ago my online banking with First Tennessee was changed to a new system: Digital Banking 2.0.

I use online...

Read full review

Coinstar and First Tennessee Bank Most Critical Reviews

Lowest rated reviews
1

I went to Giant Eagle where they have a Coinstar machine. Before I left the house, I counted my change and saw I had...

Read full review
1

I have been a loyal First Tennessee customer for years. The problems started back in 2009. I would appear at the...

Read full review
1

I decied to use the coinstar gift card exchange machine at my local grocery store out of necessity to get to work that...

Read full review
1

Very poor/customer services.to many over draft . Charges. Finding me a better bank.

Read full review

Coinstar and First Tennessee Bank Latest Reviews

Recent published reviews
1

I'll never use one of these machines again. Used one today and after dumping all the change inside the screen said...

Read full review
No votes

She stole my bank account I cant get into my mobile bank

Read full review
2.6

I DIDN'T SEE ANY WARNING THAT COINSTAR HAD TO BE REDEEMED THE SAME DAY - LITTLE HARD TO DO AS YOU CAN'T GET TO THE...

Read full review
No votes

I am employed with Ameritrust who has a business account with First Horizons and I need to verify checks that have been...

Read full review

Coinstar and First Tennessee Bank Products and Services

Most reviewed product and services
  • Coinstar Vending Machine (40 reviews)
  • Coinstar Coin Vending Machine (30 reviews)
  • Coinstar Gift Card Vending Machine (17 reviews)
  • First Tennessee Bank Customer Care (17 reviews)
  • First Tennessee Bank Banking Service (13 reviews)
  • First Tennessee Bank Online Banking (8 reviews)