PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Coinstar and First Tennessee Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Coinstar
First Tennessee Bank

Coinstar and First Tennessee Bank Overview

Total reviews
163
91
Company responses
0
0
Issues resolved
2
1

Coinstar was first mentioned on PissedConsumer on Mar 2, 2012 and since then this brand received 163 reviews. It is 72 reviews more than First Tennessee Bank received since Aug 29, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Coinstar customer support team and First Tennessee Bank customer service.

Coinstar and First Tennessee Bank Consumer Ratings

Rank
41 out of 292 in Cash Services category
95 out of 921 in Banks category
Customer service
23 in category
67 in category
Product or Service Quality
30 in category
74 in category
Website
33 in category
105 in category

Coinstar and First Tennessee Bank Rating Details

Customer service
1.3 (82 reviews)
1.5 (47 reviews)
Reviewer's quote

...A customer service agent told me that I agreed to the terms and conditions. I am so mad and hungry my kids will not have Ramen noodles tonight . We are all going to bed hungry...

Dionne C

Then you type the correct answer in again, but it locks you out so you have to call customer service to request them to allow you back in only to reset your password, and then it starts all over again with the security questions where I never answered the question or if I did, they tell me I am...

Jeanne T
Product or Service Quality
1.3 (79 reviews)
1.3 (39 reviews)
Reviewer's quote

The person at customer service said they had no key or knowledge for the instructions the coinstar was giving him. I told him I would write down my name, number and amount until they could straighten that out and that was two weeks ago. So I went to customer service yesterday and she told me yes...

CHERYLL G

...Customer service is worthless. They only try to pass the buck without satisfying the customer - too lazy. I look forward to closing this account after 26+ years..

Shaan
Website
1.4 (77 reviews)
1.6 (37 reviews)
Reviewer's quote

My local supermarket (Giant in New Hope, PA) is listed on the Coin Starr website as a kiosk that returns no fee gift cards for coins. This is not true. As with many kiosks, This kiosk does not return gift cards, The option is not available and the store simply sends the customer to the Coin Star...

Katherine C

...The fact that I'm here on some third-party website having to leave this review should tell you something about how seriously First Tennessee takes its feedback. If they cared, they'd get rid of the bad ones who are dragging their name through the mud. But, I can see that they don't...

John J

Coinstar and First Tennessee Bank Pros and Cons

Pros
  • Money exchanged for gift cards when machine works
  • Machine worked
  • Getting
  • At least they are nice on the phone
Cons
  • Losing money
  • Being robbed
  • Poor customer service
  • There policy and no help from employees
  • Customer service
  • Answers

Coinstar and First Tennessee Bank Most Positive Reviews

Top rated reviews
5

I went different machines and they were both broken I regreat trying to find a machine that works :(

5

I called First Tennessee Customer Service. The person I talked got my issue resolved very quickly. She was very...

Coinstar and First Tennessee Bank Most Critical Reviews

Lowest rated reviews
1

I went to Giant Eagle where they have a Coinstar machine. Before I left the house, I counted my change and saw I had...

1

I have been a loyal First Tennessee customer for years. The problems started back in 2009. I would appear at the...

Coinstar and First Tennessee Bank Latest Reviews

Recent published reviews
2.3

Been using Coinstar for years but they started getting greedy and taking 11 something percent right now I am not using...

Read all 163 reviews
1

I had a mortgage with First Tennesee, their mortgage crew that was in Murfreesboro is no longer there. I was never late...

Read all 91 reviews

Coinstar and First Tennessee Bank Products and Services

Most reviewed product and services
  • Coinstar Vending Machine (39 reviews)
  • Coinstar Coin Vending Machine (29 reviews)
  • Coinstar Gift Card Vending Machine (17 reviews)
  • First Tennessee Bank Customer Care (17 reviews)
  • First Tennessee Bank Banking Service (13 reviews)
  • First Tennessee Bank Online Banking (8 reviews)