PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Samsung Electronics and Coby Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Samsung Electronics
Coby Electronics

Samsung Electronics and Coby Electronics Overview

Total reviews
831
149
Company responses
0
0
Issues resolved
10
0

Samsung Electronics was first mentioned on PissedConsumer on Dec 1, 2007 and since then this brand received 831 reviews. It is 682 reviews more than Coby Electronics received since Apr 11, 2010.

Samsung Electronics and Coby Electronics Consumer Ratings

Rank
279 out of 2621 in Appliances and Electronics category
207 out of 2621 in Appliances and Electronics category
Product or Service Quality
258 in category
161 in category
Customer service
257 in category
144 in category
Price Affordability
289 in category
207 in category

According to consumer ratings and reviews, Coby Electronics ranks 72 points higher in the Appliances and Electronics category than Samsung Electronics. People gave Samsung Electronics 1.4 stars for Product or Service Quality criterion in Appliances and Electronics category and it is 322 points higher than the worst rated brand in this category. At the same time, Coby Electronics was rated 1.8 stars for Product or Service Quality criterion in this category and it is 419 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Coby Electronics has a higher rating than Samsung Electronics. Regarding Price Affordability criterion, consumers gave Samsung Electronics 2.2 stars and it is 50% greater than other in category. Coby Electronics however was rated 2.6 stars and it is 64% greater than other in category.

Samsung Electronics and Coby Electronics Rating Details

Product or Service Quality
1.4 (174 reviews)
1.8 (35 reviews)
Reviewer's quote

I am a technology fan, and for many years a big fan of #Samsung and over the last 7 months they have proven that their customer service values are so poor, that no matter the quality of any technology products that make may be, the nightmare of repair makes me never want to do business with them...

Jennifer E

I called both "Customer Service numbers. The 1-800 number was just trying to sel you stuff NOT related to Coby, and the second was basically a bad number. Their website doesn't have a "Contact Us" Link, so if you need any kind of Tech support for one of their products (I just need replacement foam...

Kenneth W
Customer service
1.3 (169 reviews)
1.7 (35 reviews)
Reviewer's quote

...I will not be using Samsung again unless I absolutely have to, or their customer service DRASTICALLY improves. If you have had a great experience with them, I am truly happy for you. Unfortunately, this is what happened to me and I think others should know..

PissedConsumer1752788

...Your Web site has NO customer service links or Email address. I have tried to find this all over but can not..

Mott D
Price Affordability
2.2 (146 reviews)
2.6 (35 reviews)
Reviewer's quote

The worst deal you could ever make…worst deal I’ve ever made! Samsung dropped the price 3 days after I purchased my phone to $599… a $400 difference-No Trade In! Well, I was sure that the company would price match the phone since I had 14 days to return the phone. Samsung flat out told me “No!” and...

Gonzales A

:angry:Bought the headphones, charged them, once I took them off, they only last for 30 minutes! This sucks! :wtf:

Adrian J

Samsung Electronics and Coby Electronics Pros and Cons

Pros
  • Overall product design and ease of use
  • Tv when it worked
  • Samsung
  • Sounds great when u first get them
  • Cost effective
  • Sounds awesome
Cons
  • Customer service
  • Poor quality poor customer service
  • Way they do business
  • Product
  • That they had no support on website
  • No contact info for unhappy customers

Samsung Electronics and Coby Electronics Most Positive Reviews

Top rated reviews
5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
9825200071

5

Television issue need help an support with

Samsung Electronics and Coby Electronics Most Critical Reviews

Lowest rated reviews
1

Samsung Smartcam wifi cam model SNH1011N JUNK! Bought from Costco. Package and inserts state 30 minute setup, but afte...

1

I was given a Coby noise reduction headset for 20 years at my job. I used the headset twice. It worked the first time,...

Samsung Electronics and Coby Electronics Latest Reviews

Recent published reviews
2

The short story is I was cleaning my $3000 18 month old 82-inch Samsung TV with the provided microfiber cloth which...

Read all 831 reviews

Can't get coby universal remote to program 8in1.

Read all 149 reviews

Samsung Electronics and Coby Electronics Products and Services

Most reviewed product and services
  • Samsung Electronics Tv (258 reviews)
  • Samsung Electronics Refrigerator (99 reviews)
  • Samsung Electronics Repair (54 reviews)
  • Coby Electronics Tv (18 reviews)
  • Coby Electronics Headphones (13 reviews)
  • Coby Electronics Technical Support (12 reviews)