PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Coast Dental and Western Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Coast Dental
Western Dental

Coast Dental and Western Dental Overview

Total reviews
174
817
Company responses
0
0
Issues resolved
1
7

Coast Dental and Western Dental Consumer Ratings

Rank
80 out of 394 in Dentistry category
88 out of 394 in Dentistry category
Customer service
63 in category
68 in category
Website
60 in category
82 in category
Diversity of Products or Services
51 in category
80 in category
Reliability
50 in category
61 in category

Coast Dental and Western Dental Rating Details

Customer service
1.5 (81 reviews)
1.3 (205 reviews)
Reviewer's quote

They have the most disrespectful employees, terrible customer service and the worst business practices! The Poinciana/Kissimmee location loves to tell you one thing and then charge you for another 7 months down the line. This location has the rudest most disrespectful front desk people on earth....

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After hours on customer service phone..

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Website
2 (58 reviews)
1.9 (157 reviews)
Reviewer's quote

Coast Dental was supposed to be an Obamacare affiliated service, if my memory serves me. However, very little was offered in terms of accepting insurance coverage. They wouldn't do a basic cleaning because I needed a deep cleaning, etc. But what really gets me is that after paying for a crown...

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I checked the Western Dental website and it says that they are now open in San Francisco and how they are going about with the Covid-19 to keep customers safe and their staff safe. Well, that was all great. But I tried calling several times and their answering system says that someone will take my...

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Diversity of Products or Services
2 (55 reviews)
1.6 (174 reviews)
Reviewer's quote

I'm finally told by this 3rd manager that I was subject to paying for the services rendered to make the molds even though I declined to have the services complete. This was never explained before that point nor did it follow what the 2nd manager assured me of (which was a complete refund!). The 3rd...

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...Western dental has been harassing for payment for services they are not providing. My son has had many issues with his braces, even falling off of his teeth. I was told to make a payment to make an appointment, I did that...

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Reliability
1.5 (55 reviews)
1.3 (138 reviews)
Reviewer's quote

Today my daughter had an appointment for cleaning as well as an orthodontic follow up.No mind you they've rescheduled twice now 1st because of covid and then another because the orthodontist had an issue.Not the first time this has happened.However, today my daughter had an appt at 3:10 PM for a...

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I have been TRYING to get an appointment with Western Dental on Coffee Rd in Modesto, Ca for almost a year! Ok..long story short. I moved my family to Western Dental in January. My Daughter(6) and myself needed to be seen right away. My other two kids and Husband were ok for now. So I made everyone...

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Coast Dental and Western Dental Pros and Cons

Pros
  • Incometent beyond a reasonable doubt
  • Hygientist
  • Staff
  • Receptionists
  • Very little
  • X-ray technicians
Cons
  • Being hustled for more expensive procedures
  • Incompetence
  • It was a bad experience
  • Taken advantage of
  • Very poor customer service
  • Poor customer service

Coast Dental and Western Dental Most Positive Reviews

Top rated reviews
5

I am thrilled with coast dental orthopedic team of cape coral. They have been very helpful with getting my daughter...

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5

I can't even wear the plate they made for me. It has sharp edges and cuts my mouth. I paid them what they asked for....

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5

I had several issues with my front teeth due to a car accident some years back and knew I'd need extensive work done. I...

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5

Great service. I love how they took care of me during treatment.

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Coast Dental and Western Dental Most Critical Reviews

Lowest rated reviews
1

I went to Coast Dental for a standard cleaning. I have a Sonic Care, Water Pik and take excellent care of my teeth.
I wa...

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1

I had to have WD make my upper denture twice. The bottom denture they made me was so big that I could barely get them in...

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1

Called to make an emergency appointment, was told I would have to change my provider to them, I did after 6, phone...

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1

First and LAST TIME,i ckecked with them at 2.pm and after 3 hours Dentist came and spent only 3 minutes and walked way...

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Coast Dental and Western Dental Latest Reviews

Recent published reviews
1

Today my daughter had an appointment for cleaning as well as an orthodontic follow up.
No mind you they've rescheduled tw...

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No votes

Our insurance offers 2 options on coverages for fillings. Of course when we went in and my husband needed a filling we...

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1

I have been going for year a really like the Dentist but the last year has been terrible and incompetent. I had to...

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No votes

Your office on Mangrove Ave, Chico Ca 95928 has abandoned my husband. I am a licensed healthcare professional and am...

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Coast Dental and Western Dental Products and Services

Most reviewed product and services
  • Coast Dental Customer Care (22 reviews)
  • Coast Dental Procedure (3 reviews)
  • Coast Dental Dentistry Doctor (2 reviews)
  • Western Dental Customer Care (58 reviews)
  • Western Dental Doctor (17 reviews)
  • Western Dental Dentistry Doctor (13 reviews)