PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Great Expressions Dental Centers and Coast Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Great Expressions Dental Centers
Coast Dental

Great Expressions Dental Centers and Coast Dental Overview

Total reviews
313
173
Company responses
0
0
Issues resolved
4
1

Great Expressions Dental Centers was first mentioned on PissedConsumer on Mar 31, 2013 and since then this brand received 313 reviews. It is 140 reviews more than Coast Dental received since Dec 22, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Great Expressions Dental Centers customer support team and Coast Dental customer service.

Great Expressions Dental Centers and Coast Dental Consumer Ratings

Rank
74 out of 429 in Dentistry category
77 out of 429 in Dentistry category
Customer service
59 in category
62 in category
Staff
62 in category
64 in category
Diversity of Products or Services
63 in category
50 in category

According to consumer ratings and reviews, Great Expressions Dental Centers ranks 3 points higher in the Dentistry category than Coast Dental. People gave Great Expressions Dental Centers 1.6 stars for Customer service criterion in Dentistry category and it is 100 points higher than the worst rated brand in this category. At the same time, Coast Dental was rated 1.5 stars for Customer service criterion in this category and it is 97 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Great Expressions Dental Centers has a higher rating than Coast Dental. Regarding Diversity of Products or Services criterion, consumers gave Great Expressions Dental Centers 2 stars and it is 60% greater than other in category. Coast Dental however was rated 2 stars and it is 69% greater than other in category.

Great Expressions Dental Centers and Coast Dental Rating Details

Customer service
1.6 (190 reviews)
1.5 (80 reviews)
Reviewer's quote

The Great Expressions located in 1379 Morris Ave, Union, NJ 07083 has all of the sudden changed employees, whom do not show any customer service expertise. All appointment confirmations now are cancelled and rescheduled more than 2 times. I hate the ghetto uneducated attitudes these women show...

Paulina M

They have the most disrespectful employees, terrible customer service and the worst business practices! The Poinciana/Kissimmee location loves to tell you one thing and then charge you for another 7 months down the line. This location has the rudest most disrespectful front desk people on earth....

PissedConsumer1409273
Staff
1.8 (184 reviews)
1.7 (77 reviews)
Reviewer's quote

Had a visit recently at one of Great Expression locations center and I was treated very rude and unprofessional by the front desk staff. Hygienist and Dentis were very friendley and very professional. I loved their work...

PissedConsumer1738929

The doctor and hygienists are very professional, knowledgeable and courteous; however, the front staff (receptionist and office manager) are totally clueless of what customer service means! They constantly change appts without letting the patient know. You receive numerous texts changing the hours...

PissedConsumer1365514
Diversity of Products or Services
2 (147 reviews)
2 (55 reviews)
Reviewer's quote

...POOR CUSTOMER SERVICES. I AM A BUSINESS OWNER AND DOES ALOT OF NETWORKING WITH CLIENTS. I WOULD NOT HAVE DONE THAT...

Cheryl S

I'm finally told by this 3rd manager that I was subject to paying for the services rendered to make the molds even though I declined to have the services complete. This was never explained before that point nor did it follow what the 2nd manager assured me of (which was a complete refund!). The 3rd...

PissedConsumer1162937

Great Expressions Dental Centers and Coast Dental Pros and Cons

Pros
  • Dental assistant
  • Dentist
  • Appointment confirmation
  • Incometent beyond a reasonable doubt
  • Hygientist
  • Staff
Cons
  • Wait time
  • Billing practices
  • Hidden charges
  • Being hustled for more expensive procedures
  • Incompetence
  • It was a bad experience

Great Expressions Dental Centers and Coast Dental Most Positive Reviews

Top rated reviews
5

Manchester, CT office is nice! Staff seem to really listen and care - they're committed to providing quality service &...

5

I am a retired pharmaceutical rep so professionalism is very important to me. I made an appointment at Coast dental 143...

Great Expressions Dental Centers and Coast Dental Most Critical Reviews

Lowest rated reviews
1

Worst place EVER! My son was seen (in the Lehigh Acres, Florida office) and we were told he needed a root canal...at...

1

I went to Coast Dental for a standard cleaning. I have a Sonic Care, Water Pik and take excellent care of my teeth.
I wa...

Great Expressions Dental Centers and Coast Dental Latest Reviews

Recent published reviews
1.5

Had a visit recently at one of Great Expression locations center and I was treated very rude and unprofessional by the f...

Read all 313 reviews
1

I have been going for year a really like the Dentist but the last year has been terrible and incompetent. I had to...

Read all 173 reviews

Great Expressions Dental Centers and Coast Dental Products and Services

Most reviewed product and services
  • Great Expressions Dental Centers Customer Care (66 reviews)
  • Great Expressions Dental Centers Dentistry Doctor (8 reviews)
  • Great Expressions Dental Centers Office Manager (6 reviews)
  • Coast Dental Customer Care (22 reviews)
  • Coast Dental Procedure (3 reviews)
  • Coast Dental Dentistry Doctor (2 reviews)