PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dental Dreams and Coast Dental as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dental Dreams
Coast Dental

Dental Dreams and Coast Dental Overview

Total reviews
20
173
Company responses
0
0
Issues resolved
0
1

Dental Dreams and Coast Dental Consumer Ratings

Rank
84 out of 384 in Dentistry category
78 out of 384 in Dentistry category
Customer service
53 in category
63 in category
Reliability
52 in category
48 in category
Website
56 in category
60 in category
Diversity of Products or Services
71 in category
49 in category

Dental Dreams and Coast Dental Rating Details

Customer service
1.7 (12 reviews)
1.5 (80 reviews)
Reviewer's quote

...I was assured multiple times that as long as Medicaid approved service while active the whole procedure and partial would be covered. I arrived 2. 5 months after the start with no top teeth form my final fitting and to pick them up...

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They have the most disrespectful employees, terrible customer service and the worst business practices! The Poinciana/Kissimmee location loves to tell you one thing and then charge you for another 7 months down the line. This location has the rudest most disrespectful front desk people on earth....

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Reliability
1.5 (10 reviews)
1.6 (54 reviews)
Reviewer's quote

The process of obtaining dental work when dentures are involved is poor at best. I was initially told it would take 5 weeks and then later learned its closer to a three-month process??? wth DD??? And then they blame the misinformation on a new employee? Are all of your employees new? It simply...

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I have been going for year a really like the Dentist but the last year has been terrible and incompetent. I had to submit my own claim to the insurance because they couldn't do it correctly and the insurance kept rejecting their claim. The insurance finally paid the claim in Oct. 30 but still the...

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Website
2.3 (8 reviews)
2 (58 reviews)
Reviewer's quote

I went in to get some work done, started crown prep the end of December, as the Dr.Kim is prepping my tooth it felt like she was shaving to much off i inquired about it and she claimed she had to do it so the crown would fit. She in turn placed a temporary crown on and said it would be 2-3 weeks...

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Coast Dental was supposed to be an Obamacare affiliated service, if my memory serves me. However, very little was offered in terms of accepting insurance coverage. They wouldn't do a basic cleaning because I needed a deep cleaning, etc. But what really gets me is that after paying for a crown...

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Diversity of Products or Services
1.8 (6 reviews)
2 (55 reviews)
Reviewer's quote

...The entire purpose of the exam is to "fish" for gullible indivduals that can be overcharged for unnecessary dental services..

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I'm finally told by this 3rd manager that I was subject to paying for the services rendered to make the molds even though I declined to have the services complete. This was never explained before that point nor did it follow what the 2nd manager assured me of (which was a complete refund!). The 3rd...

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Dental Dreams and Coast Dental Pros and Cons

Pros
  • Location
  • Staff was nice but uninformed
  • Incometent beyond a reasonable doubt
  • Hygientist
  • Staff
Cons
  • Poor customer service
  • Rudeness understated
  • Ridiculous turnaround time for dentures is unacceptable
  • Being hustled for more expensive procedures
  • Incompetence
  • It was a bad experience

Dental Dreams and Coast Dental Most Positive Reviews

Top rated reviews
4.8

Gentle dentist and fair prices.

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5

I am thrilled with coast dental orthopedic team of cape coral. They have been very helpful with getting my daughter...

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No votes
5

I had several issues with my front teeth due to a car accident some years back and knew I'd need extensive work done. I...

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Dental Dreams and Coast Dental Most Critical Reviews

Lowest rated reviews
1

I went in for a bad tooth. All my teeth were bad and was suggested that Medicaid would pay for the top partial. I...

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1

I went to Coast Dental for a standard cleaning. I have a Sonic Care, Water Pik and take excellent care of my teeth.
I wa...

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1

I went for an extraction it was a good experience but another day I went for a chipped front teeth that I already had...

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1

Called to make an emergency appointment, was told I would have to change my provider to them, I did after 6, phone...

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Dental Dreams and Coast Dental Latest Reviews

Recent published reviews
2.4

The process of obtaining dental work when dentures are involved is poor at best. I was initially told it would take 5 we...

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1

I have been going for year a really like the Dentist but the last year has been terrible and incompetent. I had to...

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2

I made an appointment to get an extraction. Their bedside manner was terrible. I felt that my pain was not addressed at...

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1

I am a service connected disabled veteran and was told that coast would be a good fit for my teeth issues.At that time...

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Dental Dreams and Coast Dental Products and Services

Most reviewed product and services
  • Dental Dreams Customer Care (6 reviews)
  • Coast Dental Customer Care (22 reviews)
  • Coast Dental Procedure (3 reviews)
  • Coast Dental Dentistry Doctor (2 reviews)