PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thor Motor Coach and Coachmen Rv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thor Motor Coach

Thor Motor Coach

Has Verified Representatives
2.0
Thor Motor Coach
Coachmen Rv

Thor Motor Coach and Coachmen Rv Overview

Total reviews
269
155
Company responses
73
0
Issues resolved
2
5

Thor Motor Coach and Coachmen Rv Consumer Ratings

Rank
622 out of 4296 in Dealers category
554 out of 4296 in Dealers category
Customer service
504 in category
396 in category
Product or Service Quality
583 in category
462 in category
Warranty
501 in category
325 in category
Value for money
557 in category
489 in category

Thor Motor Coach and Coachmen Rv Rating Details

Customer service
1.4 (149 reviews)
1.8 (66 reviews)
Reviewer's quote

...Contacted Customer Service regarding bed slide issues. "Diane " tried to be helpful in locating specs and part numbers to no avail..

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...What happened to pride in your job and customer service? We haven’t even gone on trip yet..

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Product or Service Quality
1.2 (145 reviews)
1.7 (61 reviews)
Reviewer's quote

Thor Motorcoach, in my opinion and with the experiences I have had with them, is a company that does not honor their product and shirks the responsibilities of correcting the problems that people encounter with their products. They are a MOST DISREPUTABLE company! I would caution anyone looking to...

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Then someone in the brain trust remembered that it has to be serviced so the return air opening was cut just large enough, about 1/8" larger that the physical dimensions of the furnace ( I measured). Difficult to disassemble . Ducts and gas was removed but power and thermostat wiring is impossible...

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Warranty
1.4 (131 reviews)
2.1 (48 reviews)
Reviewer's quote

Had to pay $150 out of pocket to fix something (extended warranty cover most of it not THOR) that was reported while still under Manf Warranty. The inverter was replaced 5 or 6 times over a 6 month period. Still don't know what caused that but I had to buy a surge protector to put on my power...

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...Within a few months the converter went, had that repaired under warranty. Just before the warranty expired the outside electrical outlet quit working. Then the closet doors in the bedroom won't slide...

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Value for money
1.5 (127 reviews)
1.8 (53 reviews)
Reviewer's quote

...Biggest waste of our hard earned money...

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...To them, it's all about the money..

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Thor Motor Coach and Coachmen Rv Pros and Cons

Pros
  • Floor plan
  • Prompt attention to warrenty issues
  • Motor home design and layout very comfortable coach
  • Value of the product
  • Unit layout
  • Style
Cons
  • Warranty
  • Product assembly
  • Poor workmanship
  • Poor craftsmanship
  • Workmanship and poor quality
  • Warranty service

Thor Motor Coach and Coachmen Rv Most Positive Reviews

Top rated reviews
5

I had no gas flow and no water. I called Thor on monday 8/22/16 and spoke to John V the service manager. He was very und...

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5

Nothing like the thrill of buying a new 2015 Coachman Mirada 35 LSF 1f66f5dy6foao4474, What a rotten experience we have...

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4.3

I have an ACE 29.1 2013 motor home. I purchased it with 6000 miles. From the day I took delivery it drives and rides lik...

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5

We bought a brand new 2015 35 ls. got it on Wednesday at 5 o'clock. first off the RV sales man is a bold faced liar. thi...

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Thor Motor Coach and Coachmen Rv Most Critical Reviews

Lowest rated reviews
1

I purchased a Thor motor coach in December 2014, I went to take it out on my first trip and it was dead. I took it in...

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1

We purchased a Coachmen 2012 Freedom Express....270FLDS.....it has been nothing but a piece of junk. When it rains it...

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1

Thor motor coach is does not honor there warranty i bought this brand new motor home bring to the dealer 2 times so far...

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1

I see so many Coachmen Class C's with the front overhang rendering them unusable due to leaks.
There should be a class...

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Thor Motor Coach and Coachmen Rv Latest Reviews

Recent published reviews
3

No charging of coach batteries from chasis alternator.neno

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No votes

Front bunk inop, need location of control module.h

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No votes

I am also interested in a class action law suit against Thor. There are many others I have found on this website who...

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1.7

Two year old furnace failed. Freedom Express 2018, 276 RKDS Still under warranty. The unit was just set up on our perman...

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Thor Motor Coach and Coachmen Rv Products and Services

Most reviewed product and services
  • Thor Motor Coach Rv (101 reviews)
  • Thor Motor Coach Rv Repair (9 reviews)
  • 2016 Thor Motor Coach Ace Rv (7 reviews)
  • Coachmen Rv Rv (77 reviews)
  • Coachmen Rv Customer Care (6 reviews)
  • 2017 Coachmen Rv Leprechaun 319mb Rv (3 reviews)