PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thor Industries and Coachmen Rv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thor Industries
Coachmen Rv

Thor Industries and Coachmen Rv Overview

Total reviews 314 166
Company responses 0 0
Issues resolved 2 5

Thor Industries and Coachmen Rv Consumer Ratings

Rank
878 out of 4509 in Dealers category
575 out of 4509 in Dealers category
Customer service
516 in category
409 in category
Product or Service Quality
571 in category
475 in category
Price Affordability
470 in category
421 in category
Warranty
493 in category
327 in category

Thor Industries and Coachmen Rv Rating Details

Customer service
1.4 (145 reviews)
1.8 (70 reviews)
Reviewer's quote

...I have called Thor customer service many times along with CW customer service and they blame each other..

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...Waiting to hear back from Coachmen regarding my message left with the factory Customer Service Manager on August 11, 2020. If they dont replace these pieces, Im prepared to contact everyone on this forum and move forward with a class action lawsuit..

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Product or Service Quality
1.4 (140 reviews)
1.7 (65 reviews)
Reviewer's quote

...The quality of these RV's is unbelievably poor. Our coach entrance door is now delaminating and they refuse to fix it. How can this happen to a 2018 When we bought it in 2018, we never thought to look under it because it was new...

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Then someone in the brain trust remembered that it has to be serviced so the return air opening was cut just large enough, about 1/8" larger that the physical dimensions of the furnace ( I measured). Difficult to disassemble . Ducts and gas was removed but power and thermostat wiring is impossible...

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Price Affordability
2.4 (114 reviews)
2.6 (55 reviews)
Reviewer's quote

Now $500 compared to the overall price of $93,000 may seem insignificant but as you will see further in this letter the $500 and $600 charges keep adding up! The walk-through and orientation was supposed to be designed to familiarize the customer with the outer and inner workings of the motor...

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...Liked the floorplan, features and price but I wouldn't let thier workers build a birdhouse. Problems are: Bathroom wall 7/8" out of square with trailer, 3 affected doors will not close properly or stay closed. Both lower slides leak water on rainy roads soaking floor and carpeting...

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Warranty
1.5 (112 reviews)
2.1 (52 reviews)
Reviewer's quote

...systems keep tripping the breakers there are 1000s of complaints about this problems why hasnt anyone found a fix we have a 2019 Thor ACE the extended warranty doesnt cover that. They need a recall to fix this system I think the customers should start a class action law suit against all the manufacturers so it will get...

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...Two weeks later still waiting for Forrest River to give ok on the warranty work so the dealer can get the parts..

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Thor Industries and Coachmen Rv Pros and Cons

Pros
  • Layout of the rig
  • Rv lifestyle and the floorplan
  • Storage capabilities
  • Unit layout
  • Value of the product
  • Style
Cons
  • Customer service
  • Product quality
  • Company response to problems
  • Poor craftsmanship
  • Workmanship and poor quality
  • Warranty service

Thor Industries and Coachmen Rv Most Positive Reviews

Top rated reviews
5

Hi,
I own a Thor Jazz 2008 model ( 2960 RLDU ) Fifth wheel in Australia.
I'm having problems with cracks on the corners of...

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5

Nothing like the thrill of buying a new 2015 Coachman Mirada 35 LSF 1f66f5dy6foao4474, What a rotten experience we have...

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4.6

I asked for technical assistance and I have not heard anything yet but it was 30 minutes ago

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5

We bought a brand new 2015 35 ls. got it on Wednesday at 5 o'clock. first off the RV sales man is a bold faced liar. thi...

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Thor Industries and Coachmen Rv Most Critical Reviews

Lowest rated reviews
1

Purchased a brand new 2015 Thor Chateau for Camping World in Myrtle Beach, SC. First off the customer service the...

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1

We purchased a Coachmen 2012 Freedom Express....270FLDS.....it has been nothing but a piece of junk. When it rains it...

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1

Dear Thor Motorcoach, Inc.,
Where do I begin? The nightmare we had when we purchased our 2014 A.C.E. 27.1 or with the con...

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1

I see so many Coachmen Class C's with the front overhang rendering them unusable due to leaks.
There should be a class...

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Thor Industries and Coachmen Rv Latest Reviews

Recent published reviews
No votes

First this piece of stopped opening the front to change the CD. Then the units rear camera started cutting in and...

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No votes

Office is closed. No one answered & I could not leave a message.

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No votes

Could not physically find the VIN on this motorhome for Nebraska sheriff's inspection.

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2.2

Had motor home one month, and the slide out needs parts to operate right. Two weeks later still waiting for Forrest...

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Thor Industries and Coachmen Rv Products and Services

Most reviewed product and services
  • Thor Industries Rv (28 reviews)
  • Thor Industries Rv Repair (7 reviews)
  • Thor Industries Warranty (5 reviews)
  • Coachmen Rv Rv (78 reviews)
  • 2017 Coachmen Rv Leprechaun 319mb Rv (3 reviews)
  • 2016 Coachmen Rv Freedom Express 246rks Rv (2 reviews)