PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Coachmen Rv and Thor Industries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Coachmen Rv
Thor Industries

Coachmen Rv and Thor Industries Overview

Total reviews
143
287
Company responses
0
0
Issues resolved
5
2

Thor Industries was first mentioned on PissedConsumer on Jun 1, 2012 and since then this brand received 287 reviews. It is 144 reviews more than Coachmen Rv received since Jun 19, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Coachmen Rv customer support team than with Thor Industries customer service.

Coachmen Rv and Thor Industries Consumer Ratings

Rank
447 out of 5344 in Dealers category
757 out of 5344 in Dealers category
Customer service
347 in category
478 in category
Product or Service Quality
411 in category
527 in category
Staff
320 in category
526 in category

According to consumer ratings and reviews, Coachmen Rv ranks 310 points higher in the Dealers category than Thor Industries. People gave Coachmen Rv 1.9 stars for Customer service criterion in Dealers category and it is 1407 points higher than the worst rated brand in this category. At the same time, Thor Industries was rated 1.4 stars for Customer service criterion in this category and it is 1276 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Coachmen Rv has a higher rating than Thor Industries. Regarding Staff criterion, consumers gave Coachmen Rv 2.2 stars and it is 82% greater than other in category. Thor Industries however was rated 1.6 stars and it is 70% greater than other in category.

Coachmen Rv and Thor Industries Rating Details

Customer service
1.9 (61 reviews)
1.4 (133 reviews)
Reviewer's quote

We have had three TV's replaced in our Leprechaun Motorhome. The 4th TV is now not working. The dealer said they would no longer deal with it, have to contact factory.

Ledwis P

...I have called Thor customer service many times along with CW customer service and they blame each other..

Ronald R
Product or Service Quality
1.8 (55 reviews)
1.3 (125 reviews)
Reviewer's quote

Now my furnace will not fire up but blower works, the response I received from Coachman service manager is as follows: They are hand made and are recreational vehicles. They do occasionally have issues. that why we give a 1 year warranty! WHAT THE HECK DOES THAT MEAN? What I have listed as issues...

Donald M

...ue to point to the workmanship and materials and so far THORS lack of concern and communication I find it harder and harder to express my confidence in a THOR product to any other potential buyers when the company itself declines to stand by their product. I am hoping that Thor will step up and back their product. Please let me know what ...

PissedConsumer1723135
Staff
2.2 (52 reviews)
1.6 (116 reviews)
Reviewer's quote

• Mid-State RV Customer Delivery staff are not adequately trained to demonstrate the proper operation the latest electronic devices. • Mid-State RV Body Works & Design Center maintains a backlog of work that negatively affects customer quality. • Mid-State RV Body Works & Design Center does not...

PissedConsumer931967

Ordered parts for our RV. I had to go through a Dealer so I chose Total Value RV out of Elkhart, IN. I received the total of around $1695.39 plus shipping cost so I agree (thinking $200 max) When I received alert for my credit card was charged $2533.26. So that is $837.87 shipping.... Really, Im so...

BRENT V

Coachmen Rv and Thor Industries Pros and Cons

Pros
  • Value of the product
  • Unit layout
  • Style
  • Layout of the rig
  • Rv lifestyle and the floorplan
  • Storage capabilities
Cons
  • Workmanship and poor quality
  • Warranty service
  • Quality of construction
  • Customer service
  • Product quality
  • Company response to problems

Coachmen Rv and Thor Industries Most Positive Reviews

Top rated reviews
5

Nothing like the thrill of buying a new 2015 Coachman Mirada 35 LSF 1f66f5dy6foao4474, What a rotten experience we have...

4.5

The cabnet that store my food keeps opening and I have only owned my winds port 2015 7 months in for warranty and they s...

Coachmen Rv and Thor Industries Most Critical Reviews

Lowest rated reviews
1

We purchased a Coachmen 2012 Freedom Express....270FLDS.....it has been nothing but a piece of junk. When it rains it...

1

Purchased a brand new 2015 Thor Chateau for Camping World in Myrtle Beach, SC. First off the customer service the...

Coachmen Rv and Thor Industries Latest Reviews

Recent published reviews
1

Front filon warped in the FL heat no water intrusion just separation from heat . No help from anyone have owned 3 FR...

Read all 143 reviews
1.3

I am contacting you about our 2018 ARIA . As we have had multiple issues with this coach , with slides not working prope...

Read all 287 reviews

Coachmen Rv and Thor Industries Products and Services

Most reviewed product and services
  • Coachmen Rv Rv (76 reviews)
  • Coachmen Rv Customer Care (6 reviews)
  • 2017 Coachmen Rv Leprechaun 319mb Rv (3 reviews)
  • Thor Industries Rv (23 reviews)
  • Thor Industries Rv Repair (6 reviews)
  • Thor Industries Customer Care (5 reviews)