PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Coachmen Rv and Thor Industries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Coachmen Rv
Thor Industries

Coachmen Rv and Thor Industries Overview

Total reviews 166 314
Company responses 0 0
Issues resolved 5 2

Coachmen Rv and Thor Industries Consumer Ratings

Rank
574 out of 4504 in Dealers category
876 out of 4504 in Dealers category
Customer service
409 in category
515 in category
Product or Service Quality
474 in category
569 in category
Value for money
483 in category
572 in category
Price Affordability
421 in category
470 in category

Coachmen Rv and Thor Industries Rating Details

Customer service
1.8 (70 reviews)
1.4 (145 reviews)
Reviewer's quote

...Waiting to hear back from Coachmen regarding my message left with the factory Customer Service Manager on August 11, 2020. If they dont replace these pieces, Im prepared to contact everyone on this forum and move forward with a class action lawsuit..

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...I have called Thor customer service many times along with CW customer service and they blame each other..

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Product or Service Quality
1.7 (65 reviews)
1.4 (140 reviews)
Reviewer's quote

Then someone in the brain trust remembered that it has to be serviced so the return air opening was cut just large enough, about 1/8" larger that the physical dimensions of the furnace ( I measured). Difficult to disassemble . Ducts and gas was removed but power and thermostat wiring is impossible...

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...The quality of these RV's is unbelievably poor. Our coach entrance door is now delaminating and they refuse to fix it. How can this happen to a 2018 When we bought it in 2018, we never thought to look under it because it was new...

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Value for money
1.9 (58 reviews)
1.5 (111 reviews)
Reviewer's quote

...To them, it's all about the money..

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... then I would of never purchased this RV now Im suppose to spend thousands of dollars redoing the captains chairs the couch and dinette after spending so much money for our rig? What a joke! Next step is to contact a lawyer and post pictures on social media because we shouldnt be responsible to re-do our furniture! Especially since they have known about this issue for years now and continue to install the same pleater/leather....

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Price Affordability
2.6 (55 reviews)
2.4 (114 reviews)
Reviewer's quote

...Liked the floorplan, features and price but I wouldn't let thier workers build a birdhouse. Problems are: Bathroom wall 7/8" out of square with trailer, 3 affected doors will not close properly or stay closed. Both lower slides leak water on rainy roads soaking floor and carpeting...

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Now $500 compared to the overall price of $93,000 may seem insignificant but as you will see further in this letter the $500 and $600 charges keep adding up! The walk-through and orientation was supposed to be designed to familiarize the customer with the outer and inner workings of the motor...

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Coachmen Rv and Thor Industries Pros and Cons

Pros
  • Unit layout
  • Value of the product
  • Style
  • Layout of the rig
  • Rv lifestyle and the floorplan
  • Storage capabilities
Cons
  • Poor craftsmanship
  • Workmanship and poor quality
  • Warranty service
  • Customer service
  • Product quality
  • Company response to problems

Coachmen Rv and Thor Industries Most Positive Reviews

Top rated reviews
5

Nothing like the thrill of buying a new 2015 Coachman Mirada 35 LSF 1f66f5dy6foao4474, What a rotten experience we have...

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5

Hi,
I own a Thor Jazz 2008 model ( 2960 RLDU ) Fifth wheel in Australia.
I'm having problems with cracks on the corners of...

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5

We bought a brand new 2015 35 ls. got it on Wednesday at 5 o'clock. first off the RV sales man is a bold faced liar. thi...

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4.6

I asked for technical assistance and I have not heard anything yet but it was 30 minutes ago

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Coachmen Rv and Thor Industries Most Critical Reviews

Lowest rated reviews
1

We purchased a Coachmen 2012 Freedom Express....270FLDS.....it has been nothing but a piece of junk. When it rains it...

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1

Purchased a brand new 2015 Thor Chateau for Camping World in Myrtle Beach, SC. First off the customer service the...

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1

I see so many Coachmen Class C's with the front overhang rendering them unusable due to leaks.
There should be a class...

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1

Dear Thor Motorcoach, Inc.,
Where do I begin? The nightmare we had when we purchased our 2014 A.C.E. 27.1 or with the con...

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Coachmen Rv and Thor Industries Latest Reviews

Recent published reviews
No votes

Office is closed. No one answered & I could not leave a message.

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No votes

First this piece of stopped opening the front to change the CD. Then the units rear camera started cutting in and...

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2.2

Had motor home one month, and the slide out needs parts to operate right. Two weeks later still waiting for Forrest...

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No votes

Could not physically find the VIN on this motorhome for Nebraska sheriff's inspection.

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Coachmen Rv and Thor Industries Products and Services

Most reviewed product and services
  • Coachmen Rv Rv (78 reviews)
  • 2017 Coachmen Rv Leprechaun 319mb Rv (3 reviews)
  • 2016 Coachmen Rv Freedom Express 246rks Rv (2 reviews)
  • Thor Industries Rv (28 reviews)
  • Thor Industries Rv Repair (7 reviews)
  • Thor Industries Warranty (5 reviews)