PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jayco and Coachmen Rv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jayco
Coachmen Rv

Jayco and Coachmen Rv Overview

Total reviews
390
143
Company responses
0
0
Issues resolved
3
5

Jayco was first mentioned on PissedConsumer on Jul 15, 2013 and since then this brand received 390 reviews. It is 247 reviews more than Coachmen Rv received since Jun 19, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Coachmen Rv customer support team than with Jayco customer service.

Jayco and Coachmen Rv Consumer Ratings

Rank
544 out of 5346 in Dealers category
447 out of 5346 in Dealers category
Customer service
407 in category
347 in category
Product or Service Quality
456 in category
411 in category
Staff
338 in category
320 in category

According to consumer ratings and reviews, Coachmen Rv ranks 97 points higher in the Dealers category than Jayco. People gave Jayco 1.6 stars for Customer service criterion in Dealers category and it is 1348 points higher than the worst rated brand in this category. At the same time, Coachmen Rv was rated 1.9 stars for Customer service criterion in this category and it is 1408 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Coachmen Rv has a higher rating than Jayco. Regarding Staff criterion, consumers gave Jayco 2 stars and it is 81% greater than other in category. Coachmen Rv however was rated 2.2 stars and it is 82% greater than other in category.

Jayco and Coachmen Rv Rating Details

Customer service
1.6 (214 reviews)
1.9 (61 reviews)
Reviewer's quote

We bought our Jayco feather light in 2018 and floor in front of door discolored and Jayco will not authorize fixing as stating we had something on the floor which discolored it , it’s still under warranty . Picture attached

Linda

We have had three TV's replaced in our Leprechaun Motorhome. The 4th TV is now not working. The dealer said they would no longer deal with it, have to contact factory.

Ledwis P
Product or Service Quality
1.6 (203 reviews)
1.8 (55 reviews)
Reviewer's quote

I have been very dissatisfied with this Trailer and of Camping World with the worst customer service I've ever had. We wish we would never purchased from Jayco and Camping World. We also noticed the top of the front cap is fading and Camping World of New Mexico did not apply the sealer that we paid...

William J

Now my furnace will not fire up but blower works, the response I received from Coachman service manager is as follows: They are hand made and are recreational vehicles. They do occasionally have issues. that why we give a 1 year warranty! WHAT THE HECK DOES THAT MEAN? What I have listed as issues...

Donald M
Staff
2 (193 reviews)
2.2 (52 reviews)
Reviewer's quote

...Both the sales and service staff have been very courteous and very helpful. Initially my wife and I checked several other units but love our Jayco and will not hesitate to go back to (or recommend) Jolly Rogers RV for purchasing another Jayco. ..

PissedConsumer1067788

• Mid-State RV Customer Delivery staff are not adequately trained to demonstrate the proper operation the latest electronic devices. • Mid-State RV Body Works & Design Center maintains a backlog of work that negatively affects customer quality. • Mid-State RV Body Works & Design Center does not...

PissedConsumer931967

Jayco and Coachmen Rv Pros and Cons

Pros
  • Layout and decor of jayco
  • Floor plan layout
  • Warranty work was completed promptly
  • Value of the product
  • Unit layout
  • Style
Cons
  • Poor quality of construction
  • Poor quality
  • Customer service
  • Workmanship and poor quality
  • Warranty service
  • Quality of construction

Jayco and Coachmen Rv Most Positive Reviews

Top rated reviews
5

There is Just no Build quality issues. Jayco still builds the best unit in the industry! 1) the grey water holding tank....

5

Nothing like the thrill of buying a new 2015 Coachman Mirada 35 LSF 1f66f5dy6foao4474, What a rotten experience we have...

Jayco and Coachmen Rv Most Critical Reviews

Lowest rated reviews
1

We are having a big issue with hot water tank. Took it up to our dealer where the 5th wheel was bought 3 times. And...

1

We purchased a Coachmen 2012 Freedom Express....270FLDS.....it has been nothing but a piece of junk. When it rains it...

Jayco and Coachmen Rv Latest Reviews

Recent published reviews
5

Company seems good. They have taken care of everything that the local RV dealer asked them to fix (for us). Problem is t...

Read all 390 reviews
1

Front filon warped in the FL heat no water intrusion just separation from heat . No help from anyone have owned 3 FR...

Read all 143 reviews

Jayco and Coachmen Rv Products and Services

Most reviewed product and services
  • Jayco Rv (133 reviews)
  • Jayco Rv Repair (18 reviews)
  • Jayco Trailer (14 reviews)
  • Coachmen Rv Rv (76 reviews)
  • Coachmen Rv Customer Care (6 reviews)
  • 2017 Coachmen Rv Leprechaun 319mb Rv (3 reviews)