PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jayco and Coachmen Rv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jayco
Coachmen Rv

Jayco and Coachmen Rv Overview

Total reviews
395
145
Company responses
0
0
Issues resolved
3
5

Jayco was first mentioned on PissedConsumer on Jul 15, 2013 and since then this brand received 395 reviews. It is 250 reviews more than Coachmen Rv received since Jun 19, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Coachmen Rv customer support team than with Jayco customer service.

Jayco and Coachmen Rv Consumer Ratings

Rank
550 out of 5288 in Dealers category
454 out of 5288 in Dealers category
Customer service
412 in category
354 in category
Product or Service Quality
462 in category
418 in category
Staff
341 in category
323 in category

According to consumer ratings and reviews, Coachmen Rv ranks 96 points higher in the Dealers category than Jayco. People gave Jayco 1.7 stars for Customer service criterion in Dealers category and it is 1382 points higher than the worst rated brand in this category. At the same time, Coachmen Rv was rated 1.9 stars for Customer service criterion in this category and it is 1440 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Coachmen Rv has a higher rating than Jayco. Regarding Staff criterion, consumers gave Jayco 2 stars and it is 81% greater than other in category. Coachmen Rv however was rated 2.2 stars and it is 82% greater than other in category.

Jayco and Coachmen Rv Rating Details

Customer service
1.7 (217 reviews)
1.9 (61 reviews)
Reviewer's quote

already had a faulty jack and dinette table quality horrible Already broken screws stripped underneath U call customer service and its horrible to deal with this company they cover nothing or they make u drive hours They say u can take it to anyone and have it serviced but it is only through a...

Brook T

...What happened to pride in your job and customer service? We haven’t even gone on trip yet..

Makyia
Product or Service Quality
1.6 (205 reviews)
1.8 (55 reviews)
Reviewer's quote

Jayco quality control has gone downhill. The Jayco dealer has been great to work with on repairs. I purchased a 2018 Jayco NorthPoint 381flws in December 2018...

Timi

Now my furnace will not fire up but blower works, the response I received from Coachman service manager is as follows: They are hand made and are recreational vehicles. They do occasionally have issues. that why we give a 1 year warranty! WHAT THE HECK DOES THAT MEAN? What I have listed as issues...

Donald M
Staff
2 (195 reviews)
2.2 (52 reviews)
Reviewer's quote

...Both the sales and service staff have been very courteous and very helpful. Initially my wife and I checked several other units but love our Jayco and will not hesitate to go back to (or recommend) Jolly Rogers RV for purchasing another Jayco. ..

PissedConsumer1067788

• Mid-State RV Customer Delivery staff are not adequately trained to demonstrate the proper operation the latest electronic devices. • Mid-State RV Body Works & Design Center maintains a backlog of work that negatively affects customer quality. • Mid-State RV Body Works & Design Center does not...

PissedConsumer931967

Jayco and Coachmen Rv Pros and Cons

Pros
  • Layout and decor of jayco
  • Floor plan layout
  • Warranty work was completed promptly
  • Value of the product
  • Unit layout
  • Style
Cons
  • Poor quality of construction
  • Poor quality
  • Customer service
  • Workmanship and poor quality
  • Warranty service
  • Quality of construction

Jayco and Coachmen Rv Most Positive Reviews

Top rated reviews
5

There is Just no Build quality issues. Jayco still builds the best unit in the industry! 1) the grey water holding tank....

5

Nothing like the thrill of buying a new 2015 Coachman Mirada 35 LSF 1f66f5dy6foao4474, What a rotten experience we have...

Jayco and Coachmen Rv Most Critical Reviews

Lowest rated reviews
1

We are having a big issue with hot water tank. Took it up to our dealer where the 5th wheel was bought 3 times. And...

1

We purchased a Coachmen 2012 Freedom Express....270FLDS.....it has been nothing but a piece of junk. When it rains it...

Jayco and Coachmen Rv Latest Reviews

Recent published reviews
1

I purchased a Jayco travel trailer two years ago .. already had a faulty jack and dinette table quality horrible
Already...

Read all 395 reviews

I did not know your company name is pissed consumer, and I am not a pissed consumer. Have a nice day. Danny

Read all 145 reviews

Jayco and Coachmen Rv Products and Services

Most reviewed product and services
  • Jayco Rv (134 reviews)
  • Jayco Rv Repair (18 reviews)
  • Jayco Trailer (14 reviews)
  • Coachmen Rv Rv (76 reviews)
  • Coachmen Rv Customer Care (6 reviews)
  • 2017 Coachmen Rv Leprechaun 319mb Rv (3 reviews)