PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jayco and Coachmen Rv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jayco
Coachmen Rv

Jayco and Coachmen Rv Overview

Total reviews
409
155
Company responses
0
0
Issues resolved
3
5

Jayco and Coachmen Rv Consumer Ratings

Rank
620 out of 4301 in Dealers category
554 out of 4301 in Dealers category
Customer service
448 in category
395 in category
Product or Service Quality
508 in category
461 in category
Value for money
495 in category
489 in category
Price Affordability
445 in category
395 in category

Jayco and Coachmen Rv Rating Details

Customer service
1.6 (227 reviews)
1.8 (66 reviews)
Reviewer's quote

...I actually expected customer service to come through with some sort of compensation for our time and out of pocket expense fixing/averting problems. To their credit, Jayco and the dealership have fixed every issue we've had. Thank God they have a good warranty - because you need it...

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...What happened to pride in your job and customer service? We haven’t even gone on trip yet..

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Product or Service Quality
1.6 (212 reviews)
1.7 (61 reviews)
Reviewer's quote

...I have tried to call the warrenty dept, customer service, and even the main office number for Jayco. A lady by the name of Anita was suppose to help us resolve these issues, but that to was just lip service. They won't return phone calls or emails...

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Then someone in the brain trust remembered that it has to be serviced so the return air opening was cut just large enough, about 1/8" larger that the physical dimensions of the furnace ( I measured). Difficult to disassemble . Ducts and gas was removed but power and thermostat wiring is impossible...

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Value for money
1.8 (195 reviews)
1.8 (53 reviews)
Reviewer's quote

Purchasing a new RV in the fall/winter may save you money but it does not save you time or frustration. We understand the POLICY is approval is required from Jayco to have the warrantee work done, before the dealer can order the parts. Then we have to wait for the parts to arrive before we can even...

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...To them, it's all about the money..

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Price Affordability
2.5 (187 reviews)
2.7 (51 reviews)
Reviewer's quote

...Oh no we have to give you trade price not what you paid. Off to leagal counsel. What a disapointment...

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...Liked the floorplan, features and price but I wouldn't let thier workers build a birdhouse. Problems are: Bathroom wall 7/8" out of square with trailer, 3 affected doors will not close properly or stay closed. Both lower slides leak water on rainy roads soaking floor and carpeting...

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Jayco and Coachmen Rv Pros and Cons

Pros
  • Layout and decor of jayco
  • Warranty work was completed promptly
  • Floor plan layout
  • Value of the product
  • Unit layout
  • Style
Cons
  • Poor quality of construction
  • Build quality
  • Poor quality
  • Poor craftsmanship
  • Workmanship and poor quality
  • Warranty service

Jayco and Coachmen Rv Most Positive Reviews

Top rated reviews
5

There is Just no Build quality issues. Jayco still builds the best unit in the industry! 1) the grey water holding tank....

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5

Nothing like the thrill of buying a new 2015 Coachman Mirada 35 LSF 1f66f5dy6foao4474, What a rotten experience we have...

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5

We have yet to live a week in our new fiver. Generally we love it. Everything truly is functional and working EXCEPT 1)B...

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5

We bought a brand new 2015 35 ls. got it on Wednesday at 5 o'clock. first off the RV sales man is a bold faced liar. thi...

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Jayco and Coachmen Rv Most Critical Reviews

Lowest rated reviews
1

We are having a big issue with hot water tank. Took it up to our dealer where the 5th wheel was bought 3 times. And...

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1

We purchased a Coachmen 2012 Freedom Express....270FLDS.....it has been nothing but a piece of junk. When it rains it...

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1

This is my brand new jayco pinnacle Rv bought in January 2015 it is also a 2015 Rv after one trip you can see how big...

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1

I see so many Coachmen Class C's with the front overhang rendering them unusable due to leaks.
There should be a class...

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Jayco and Coachmen Rv Latest Reviews

Recent published reviews
2

We bought a brand new 2019 Jayco Greyhawk. We thought buying new and buying from Jayco would be an upgrade from our...

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No votes

Front bunk inop, need location of control module.h

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1.5

I own a 2018 330rsts that I bought new, Every time we used it we had problems, fridge not working, lights falling from...

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1.7

Two year old furnace failed. Freedom Express 2018, 276 RKDS Still under warranty. The unit was just set up on our perman...

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Jayco and Coachmen Rv Products and Services

Most reviewed product and services
  • Jayco Rv (134 reviews)
  • Jayco Rv Repair (18 reviews)
  • Jayco Trailer (16 reviews)
  • Coachmen Rv Rv (77 reviews)
  • Coachmen Rv Customer Care (6 reviews)
  • 2017 Coachmen Rv Leprechaun 319mb Rv (3 reviews)