PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Coachmen Rv and Jayco as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Coachmen Rv
Jayco

Coachmen Rv and Jayco Overview

Total reviews
143
390
Company responses
0
0
Issues resolved
5
3

Jayco was first mentioned on PissedConsumer on Jul 15, 2013 and since then this brand received 390 reviews. It is 247 reviews more than Coachmen Rv received since Jun 19, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Coachmen Rv customer support team than with Jayco customer service.

Coachmen Rv and Jayco Consumer Ratings

Rank
447 out of 5346 in Dealers category
544 out of 5346 in Dealers category
Customer service
347 in category
407 in category
Product or Service Quality
411 in category
456 in category
Staff
320 in category
338 in category

According to consumer ratings and reviews, Coachmen Rv ranks 97 points higher in the Dealers category than Jayco. People gave Coachmen Rv 1.9 stars for Customer service criterion in Dealers category and it is 1408 points higher than the worst rated brand in this category. At the same time, Jayco was rated 1.6 stars for Customer service criterion in this category and it is 1348 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Coachmen Rv has a higher rating than Jayco. Regarding Staff criterion, consumers gave Coachmen Rv 2.2 stars and it is 82% greater than other in category. Jayco however was rated 2 stars and it is 81% greater than other in category.

Coachmen Rv and Jayco Rating Details

Customer service
1.9 (61 reviews)
1.6 (214 reviews)
Reviewer's quote

We have had three TV's replaced in our Leprechaun Motorhome. The 4th TV is now not working. The dealer said they would no longer deal with it, have to contact factory.

Ledwis P

We bought our Jayco feather light in 2018 and floor in front of door discolored and Jayco will not authorize fixing as stating we had something on the floor which discolored it , it’s still under warranty . Picture attached

Linda
Product or Service Quality
1.8 (55 reviews)
1.6 (203 reviews)
Reviewer's quote

Now my furnace will not fire up but blower works, the response I received from Coachman service manager is as follows: They are hand made and are recreational vehicles. They do occasionally have issues. that why we give a 1 year warranty! WHAT THE HECK DOES THAT MEAN? What I have listed as issues...

Donald M

I have been very dissatisfied with this Trailer and of Camping World with the worst customer service I've ever had. We wish we would never purchased from Jayco and Camping World. We also noticed the top of the front cap is fading and Camping World of New Mexico did not apply the sealer that we paid...

William J
Staff
2.2 (52 reviews)
2 (193 reviews)
Reviewer's quote

• Mid-State RV Customer Delivery staff are not adequately trained to demonstrate the proper operation the latest electronic devices. • Mid-State RV Body Works & Design Center maintains a backlog of work that negatively affects customer quality. • Mid-State RV Body Works & Design Center does not...

PissedConsumer931967

...Both the sales and service staff have been very courteous and very helpful. Initially my wife and I checked several other units but love our Jayco and will not hesitate to go back to (or recommend) Jolly Rogers RV for purchasing another Jayco. ..

PissedConsumer1067788

Coachmen Rv and Jayco Pros and Cons

Pros
  • Value of the product
  • Unit layout
  • Style
  • Layout and decor of jayco
  • Floor plan layout
  • Warranty work was completed promptly
Cons
  • Workmanship and poor quality
  • Warranty service
  • Quality of construction
  • Poor quality of construction
  • Poor quality
  • Customer service

Coachmen Rv and Jayco Most Positive Reviews

Top rated reviews
5

Nothing like the thrill of buying a new 2015 Coachman Mirada 35 LSF 1f66f5dy6foao4474, What a rotten experience we have...

5

There is Just no Build quality issues. Jayco still builds the best unit in the industry! 1) the grey water holding tank....

Coachmen Rv and Jayco Most Critical Reviews

Lowest rated reviews
1

We purchased a Coachmen 2012 Freedom Express....270FLDS.....it has been nothing but a piece of junk. When it rains it...

1

We are having a big issue with hot water tank. Took it up to our dealer where the 5th wheel was bought 3 times. And...

Coachmen Rv and Jayco Latest Reviews

Recent published reviews
1

Front filon warped in the FL heat no water intrusion just separation from heat . No help from anyone have owned 3 FR...

Read all 143 reviews
5

Company seems good. They have taken care of everything that the local RV dealer asked them to fix (for us). Problem is t...

Read all 390 reviews

Coachmen Rv and Jayco Products and Services

Most reviewed product and services
  • Coachmen Rv Rv (76 reviews)
  • Coachmen Rv Customer Care (6 reviews)
  • 2017 Coachmen Rv Leprechaun 319mb Rv (3 reviews)
  • Jayco Rv (133 reviews)
  • Jayco Rv Repair (18 reviews)
  • Jayco Trailer (14 reviews)