PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Coachmen Rv and Jayco as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Coachmen Rv
Jayco

Coachmen Rv and Jayco Overview

Total reviews
159
410
Company responses
0
0
Issues resolved
5
3

Coachmen Rv and Jayco Consumer Ratings

Rank
559 out of 4378 in Dealers category
624 out of 4378 in Dealers category
Customer service
401 in category
458 in category
Product or Service Quality
469 in category
516 in category
Value for money
480 in category
501 in category
Price Affordability
412 in category
451 in category

Coachmen Rv and Jayco Rating Details

Customer service
1.9 (68 reviews)
1.6 (227 reviews)
Reviewer's quote

...Waiting to hear back from Coachmen regarding my message left with the factory Customer Service Manager on August 11, 2020. If they dont replace these pieces, Im prepared to contact everyone on this forum and move forward with a class action lawsuit..

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...I actually expected customer service to come through with some sort of compensation for our time and out of pocket expense fixing/averting problems. To their credit, Jayco and the dealership have fixed every issue we've had. Thank God they have a good warranty - because you need it...

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Product or Service Quality
1.7 (63 reviews)
1.6 (212 reviews)
Reviewer's quote

Then someone in the brain trust remembered that it has to be serviced so the return air opening was cut just large enough, about 1/8" larger that the physical dimensions of the furnace ( I measured). Difficult to disassemble . Ducts and gas was removed but power and thermostat wiring is impossible...

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...I have tried to call the warrenty dept, customer service, and even the main office number for Jayco. A lady by the name of Anita was suppose to help us resolve these issues, but that to was just lip service. They won't return phone calls or emails...

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Value for money
1.9 (56 reviews)
1.8 (195 reviews)
Reviewer's quote

...To them, it's all about the money..

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Purchasing a new RV in the fall/winter may save you money but it does not save you time or frustration. We understand the POLICY is approval is required from Jayco to have the warrantee work done, before the dealer can order the parts. Then we have to wait for the parts to arrive before we can even...

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Price Affordability
2.6 (53 reviews)
2.5 (187 reviews)
Reviewer's quote

...Liked the floorplan, features and price but I wouldn't let thier workers build a birdhouse. Problems are: Bathroom wall 7/8" out of square with trailer, 3 affected doors will not close properly or stay closed. Both lower slides leak water on rainy roads soaking floor and carpeting...

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...Oh no we have to give you trade price not what you paid. Off to leagal counsel. What a disapointment...

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Coachmen Rv and Jayco Pros and Cons

Pros
  • Unit layout
  • Value of the product
  • Style
  • Layout and decor of jayco
  • Warranty work was completed promptly
  • Floor plan layout
Cons
  • Poor craftsmanship
  • Workmanship and poor quality
  • Warranty service
  • Poor quality of construction
  • Customer service
  • Build quality

Coachmen Rv and Jayco Most Positive Reviews

Top rated reviews
5

Nothing like the thrill of buying a new 2015 Coachman Mirada 35 LSF 1f66f5dy6foao4474, What a rotten experience we have...

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5

There is Just no Build quality issues. Jayco still builds the best unit in the industry! 1) the grey water holding tank....

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5

We bought a brand new 2015 35 ls. got it on Wednesday at 5 o'clock. first off the RV sales man is a bold faced liar. thi...

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5

We have yet to live a week in our new fiver. Generally we love it. Everything truly is functional and working EXCEPT 1)B...

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Coachmen Rv and Jayco Most Critical Reviews

Lowest rated reviews
1

We purchased a Coachmen 2012 Freedom Express....270FLDS.....it has been nothing but a piece of junk. When it rains it...

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1

We are having a big issue with hot water tank. Took it up to our dealer where the 5th wheel was bought 3 times. And...

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1

I see so many Coachmen Class C's with the front overhang rendering them unusable due to leaks.
There should be a class...

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1

This is my brand new jayco pinnacle Rv bought in January 2015 it is also a 2015 Rv after one trip you can see how big...

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Coachmen Rv and Jayco Latest Reviews

Recent published reviews
1

I custom ordered a 2014 Coachmen Mirada 35BH. Very well taken care of and not quite 6,900 miles on the vehicle. Sofa,...

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No votes

Hello. I have a 2006 Jayco Jay Feather 19H. This has the TPO roof and is leaking near the top air conditioning unit and...

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No votes

just as we were about to leave for a weeks vacation, we filled the watertank,
5 minutes later, a lot of noise....then the...

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2

We bought a brand new 2019 Jayco Greyhawk. We thought buying new and buying from Jayco would be an upgrade from our...

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Coachmen Rv and Jayco Products and Services

Most reviewed product and services
  • Coachmen Rv Rv (77 reviews)
  • Coachmen Rv Customer Care (6 reviews)
  • 2017 Coachmen Rv Leprechaun 319mb Rv (3 reviews)
  • Jayco Rv (134 reviews)
  • Jayco Rv Repair (18 reviews)
  • Jayco Trailer (16 reviews)