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Coach

Shopping
  • 2 ISSUES RESOLVED
  • 245 TOTAL REVIEWS
  • $24.9K CLAIMED LOSSES
  • $249 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Design 10
  • Style 7
  • Very dissapointed in coach 6
  • I liked the style and price 4
  • Purse 3

Customers don't like

  • Customer service7
  • Not stand behind their products5
  • Designed flaw or manufacture defect4
  • Repair service4
  • Quality of the product4
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Zales

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 319 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Product quality 2
  • Ordering process 1
  • Staff at the store were very nice 1
  • Store staff seemed sorry even while refusing to honor price 1
  • Website 1

Customers don't like

  • Customer service8
  • Lies7
  • Quality7
  • No solution3
  • Poor product3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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