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Coach

Shopping
  • 2 ISSUES RESOLVED
  • 252 TOTAL REVIEWS
  • $26.1K CLAIMED LOSSES
  • $256 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Design 11
  • Style 8
  • Very dissapointed in coach 6
  • I liked the style and price 4
  • Purse 3

Customers don't like

  • Customer service7
  • Not stand behind their products5
  • Repair service4
  • Quality of the product4
  • Designed flaw or manufacture defect4
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Otticanet

Luxury / Jewelry
  • 1 ISSUES RESOLVED
  • 90 TOTAL REVIEWS
  • $5.3K CLAIMED LOSSES
  • $311 AVERAGE LOSS
2.8
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Quick shipping 5
  • Transparency 2
  • Fair price 2
  • Responsive customer service 1
  • Quick delivery 1

Customers don't like

  • Return policy1
  • Paying for shipping when shipping is advertised as free1
  • Nondisclosure of taxes and customs cost1
  • Collections calls 8 mos later1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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