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Coach

2.0
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 284 TOTAL REVIEWS
Rank
3 out of 18
in Fashion category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Discounts and Special Offers
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    3
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    03:10
  • ISSUES RESOLVED
    50%
Top Products and Services
1.5
57 reviews
Bag
1.4
41 reviews
1
20 reviews
  • 2 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 552 TOTAL REVIEWS
Rank
6 out of 18
in Fashion category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Discounts and Special Offers
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    195
  • SUCCESSFUL
    87%
  • AVG CALL DURATION
    03:42
  • ISSUES RESOLVED
    1%
Top Products and Services
1.7
123 reviews
2.1
66 reviews
Bag
1.5
63 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Coach vs Michael Kors?

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Anonymous
#1545202

Coach is more professional when handling issues, customers’ inquiries in a timely and efficient manner. Coach staff members are well trained and able to provide customers with useful info and very spot on when solving issues without taking too much time.

Less0125
#1319275

Hi, I purchased the Rose gold smart watch for my daughter. Thinking based on the info provided about the watch, that it is compatible with the IPhone.

You can receive messages, yet you cannot respond to the message. This was false advertising. What good is almost a $400 watch that you are supposed to be able to send and receive messages on. I got this item for her because she cannot have her phone out at work.

She has a child with Autism who has seizures. What good is this watch if you can't send and receive messages. It should have been disclosed to the buyer the issue Michael Kors has with Apple and the fact they will not release the rights to such technical info to make this thing fully functional. I'm very upset this was not a cheap purchase and was bought for and important cause.

I await your reply with regards to this matter.

Thank You!!

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