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Coach

Luxury / Jewelry
  • 2 ISSUES RESOLVED
  • 238 TOTAL REVIEWS
  • $24.6K CLAIMED LOSSES
  • $249 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Design 10
  • Style 8
  • Very dissapointed in coach 5
  • I liked the style and price 4
  • Purse 3

Customers don't like

  • Customer service12
  • Quality of product10
  • Repair service10
  • Not stand behind their products8
  • Worse return policy7
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Kay Jewelers

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 609 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Pretty jewelry 3
  • Idea of a custom ring 1
  • Products 1
  • Several locations in salt lake valley 1
  • Used to treat me the same if i spent 0 or 2000 dollars 1

Customers don't like

  • Careless customer care13
  • False guarantee11
  • Defective jewelry5
  • Refusal to refund5
  • Poor service and does nothing4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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