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Coach

Shopping
  • 2 ISSUES RESOLVED
  • 251 TOTAL REVIEWS
  • $25K CLAIMED LOSSES
  • $248 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Design 11
  • Style 8
  • Very dissapointed in coach 6
  • I liked the style and price 4
  • Purse 3

Customers don't like

  • Customer service7
  • Not stand behind their products5
  • Designed flaw or manufacture defect4
  • Repair service4
  • Quality of the product4
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Kate Spade

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 110 TOTAL REVIEWS
  • $7.8K CLAIMED LOSSES
  • $230 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Fast shipping 3
  • Customer service 1
  • Design 1

Customers don't like

  • Unethical return policy6
  • Customer service3
  • Order cancelation2
  • Price adjustment policy2
  • Return policy length of process1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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