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Coach

Luxury / Jewelry
  • 2 ISSUES RESOLVED
  • 238 TOTAL REVIEWS
  • $24.6K CLAIMED LOSSES
  • $249 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Design 10
  • Style 8
  • Very dissapointed in coach 5
  • I liked the style and price 4
  • Purse 3

Customers don't like

  • Customer service12
  • Quality of product10
  • Repair service10
  • Not stand behind their products8
  • Worse return policy7
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Kate Spade

Footwear and Clothing
  • 2 ISSUES RESOLVED
  • 98 TOTAL REVIEWS
  • $6.9K CLAIMED LOSSES
  • $223 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Fast shipping 3
  • Customer service 1
  • Very very poor 1
  • Design 1

Customers don't like

  • Customer service9
  • Unethical return policy5
  • Return policy3
  • Return policy length of process3
  • Price adjustment policy2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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