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Coach

Shopping
  • 2 ISSUES RESOLVED
  • 244 TOTAL REVIEWS
  • $24.9K CLAIMED LOSSES
  • $249 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Design 11
  • Style 8
  • Very dissapointed in coach 6
  • I liked the style and price 4
  • Purse 3

Customers don't like

  • Customer service13
  • Quality of product10
  • Repair service10
  • Not stand behind their products8
  • Quality8
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Jomashop

Luxury / Jewelry
  • 5 ISSUES RESOLVED
  • 211 TOTAL REVIEWS
  • $62.1K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • I liked the price 10
  • Price 7
  • Website 3
  • Low prices 2
  • Range 2

Customers don't like

  • Customer service18
  • Complete lack of a customer service culture or training12
  • Offered no resolution9
  • Rude customer service and poor management7
  • Terrible customer service operators6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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