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Coach

Shopping
  • 2 ISSUES RESOLVED
  • 245 TOTAL REVIEWS
  • $24.9K CLAIMED LOSSES
  • $249 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • Design 11
  • Style 8
  • Very dissapointed in coach 6
  • I liked the style and price 4
  • Purse 3

Customers don't like

  • Customer service7
  • Not stand behind their products5
  • Designed flaw or manufacture defect4
  • Repair service4
  • Quality of the product4
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Jomashop

Luxury / Jewelry
  • 6 ISSUES RESOLVED
  • 219 TOTAL REVIEWS
  • $62.3K CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Website
Diversity of Products or Services
  • I liked the price 10
  • Price 8
  • Website 4
  • Range 2
  • Seller 2

Customers don't like

  • Customer service9
  • Offered no resolution5
  • Complete lack of a customer service culture or training4
  • Terrible customer service operators4
  • Customer service was very unprofessional4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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