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Coach

Shopping
  • 2 ISSUES RESOLVED
  • 254 TOTAL REVIEWS
  • $26.6K CLAIMED LOSSES
  • $258 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Design 11
  • Style 8
  • Very dissapointed in coach 6
  • I liked the style and price 4
  • Purse 3

Customers don't like

  • Customer service7
  • Not stand behind their products5
  • Repair service4
  • Quality of the product4
  • Designed flaw or manufacture defect4
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Jomashop

Luxury / Jewelry
  • 4 ISSUES RESOLVED
  • 258 TOTAL REVIEWS
  • $93K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • I liked the price 10
  • Price 7
  • Website 3
  • Range 2
  • Low prices 2

Customers don't like

  • Customer service12
  • Offered no resolution5
  • Customer service was very unprofessional5
  • False advertising4
  • Complete lack of a customer service culture or training4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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