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Coach

E-commerce
  • 2 ISSUES RESOLVED
  • 270 TOTAL REVIEWS
  • $28.3K CLAIMED LOSSES
  • $257 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Design 11
  • Style 8
  • Very dissapointed in coach 6
  • I liked the style and price 4
  • Purse 3

Customers don't like

  • Customer service14
  • Not stand behind their products5
  • Repair service4
  • Quality of the product4
  • Designed flaw or manufacture defect4
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Etsy

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 498 TOTAL REVIEWS
  • $37.8K CLAIMED LOSSES
  • $444 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • I feel taken advantage of 10
  • Products until now 5
  • Some good sellers 4
  • Many sellers 4
  • Etsy when it cared about customers - pre ipo 3

Customers don't like

  • Customer service25
  • Did not fix problem8
  • Seller closed my case with no resolve3
  • No response from seller3
  • Failure to honor their policies3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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