PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Southeast Toyota Finance and Cnac Financing as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Southeast Toyota Finance
Cnac Financing

Southeast Toyota Finance and Cnac Financing Overview

Total reviews 350 728
Company responses 277 0
Issues resolved 2 0

Southeast Toyota Finance and Cnac Financing Consumer Ratings

Rank
128 out of 1883 in Financial Services category
337 out of 1883 in Financial Services category
Customer service
251 in category
234 in category
Product or Service Quality
144 in category
213 in category
Billing Practices
160 in category
173 in category
Reliability
128 in category
148 in category

Southeast Toyota Finance and Cnac Financing Rating Details

Customer service
1.3 (126 reviews)
1.3 (279 reviews)
Reviewer's quote

... how this promotion is and works July2/2020 to August 3/2020 I just want to make it clear that you need trained personnel and trained to perform a position of customer service,the person who answered me by phone was Claudia July 29/2020 5:30 PM Easter Time if you want you cand find out the monitoring of your calls how she is going to questions me that because I bought 2 cars if I had no money that seems to me to be lack of respect and professionalism. SETF Acc 001010000004327562 and Acc 001010000004331343. Waiting for you reply Iván A Barros R...

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This is the worst customer service I've ever received every time I call I get a different answer all of them are incorrect they reported incorrect to my credit report and still haven't fixed it the vehicle that I paid off through an accident the insurance paid it off they said they haven't received...

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Product or Service Quality
1.8 (110 reviews)
1.4 (279 reviews)
Reviewer's quote

...AND PHONE SERVICE NEEDS A PERSON!!!..

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...00 service fee in 3. 00 installments and I have been doing that and the balance is now 6. 00 as I come in and pay every Friday so why is Stacy calling me on a Tue? Very snotty with me...

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Billing Practices
1.4 (101 reviews)
1.3 (214 reviews)
Reviewer's quote

I had to contact office in their corporate location for getting correct payment and credits on my credit files, which they are still not reporting in a timely manner, but get ahold of the corporate location to get onto the billing dept. which they hated but I WANT CREDIT FOR MY PAYMENTS..

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I changed jobs, and called a month in advance to switch my bi weekly payment to my new billing cycle. They have still been billing me for over a month on the wrong damn cycle. This puts my acct negative, and i have to call EVERY flipping week to get it straightened out...

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Reliability
1.6 (98 reviews)
1.5 (213 reviews)
Reviewer's quote

They charged bogus fees and excessive wear and tear use charge... these are normal wear and tear, no damages or dents. Also charged a disposition fee in addition to other made up charges.

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I paid on my car today and I ask for a receipt and they was rude and the receipt never came

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Southeast Toyota Finance and Cnac Financing Pros and Cons

Pros
  • Quality of car general service and the toyota care plan 25
  • Product
  • Making payments is easy
  • When they approved me for the car
  • Salesman that helped me was very nice
  • Financed a car to me
Cons
  • Customer service
  • There lack of honesty
  • Customer services
  • Customer service
  • Rude and ignorant
  • Deceptive practices

Southeast Toyota Finance and Cnac Financing Most Positive Reviews

Top rated reviews
5

I was just trying to find out why I was blocked off my account but I found out that I had paid it in full everything is...

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5

Awesome easy to work with

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5

Customer service is very very Good experience

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5

The ONLY people who come here to complain are those who DO NOT make their payments on time. You don't see people...

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Southeast Toyota Finance and Cnac Financing Most Critical Reviews

Lowest rated reviews
1

I used Toyota finance out ofCharleston SC and it has been a dishonest experience. My husband and I were told we could...

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1

I financed a car through CNAC/JD BYRIDER the car turned out to be a lemon in the short run right after I signed...

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1

Bought a Corolla in 94. No SETF then just World Omni. Made payments to a processing center in Atlanta. Never heard a...

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1

These bullies start harassing me every two weeks on the day that my payments are due. I usually pay in the mornings, but...

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Southeast Toyota Finance and Cnac Financing Latest Reviews

Recent published reviews
3

Could not reach a live person, got the payoff for the Corolla 2021 but could not get it for the 2018 Prius. We added...

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1

My husband passed, and they suppose to write off the last $2000 never received title

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1

BEWARE - If you send in a check, take a copy of it before sending. I made my first payment and added an extra $250.00. S...

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1

I paid on my car today and I ask for a receipt and they was rude and the receipt never came

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Southeast Toyota Finance and Cnac Financing Products and Services

Most reviewed product and services
  • Southeast Toyota Finance Customer Care (59 reviews)
  • Southeast Toyota Finance Auto Leasing (31 reviews)
  • Southeast Toyota Finance Leasing (17 reviews)
  • Cnac Financing Auto Loan (134 reviews)
  • Cnac Financing Customer Care (114 reviews)
  • Cnac Financing Loan (59 reviews)