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Drivetime

Dealers
Has verified representatives
  • 8 ISSUES RESOLVED
  • 645 COMPANY RESPONSES
  • 1007 TOTAL REVIEWS
3.1
Customer service
Staff
Website
Diversity of Products or Services
  • Ease of buying 7
  • Car 6
  • Fast approval 5
  • Customer service 5
  • Being hung up on three times 4

Customers don't like

  • Customer service20
  • Customer support6
  • Careless representatives6
  • Rude representatives5
  • No customer appreciation5
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CNAC Financing

Financial Services
  • 0 ISSUES RESOLVED
  • 565 TOTAL REVIEWS
  • $670K CLAIMED LOSSES
  • $6.5K AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
  • When they approved me for the car 3
  • Car 2
  • Salesman that helped me was very nice 1
  • Office 1
  • Kelly is a wonderful person to work with 1

Customers don't like

  • Customer service16
  • Rude and ignorant9
  • Deceptive practices7
  • Sell damaged goods6
  • Poor service to customers6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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