PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Club Metro USA and Snap Fitness as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Club Metro USA
Snap Fitness

Club Metro USA and Snap Fitness Overview

Total reviews
9
448
Company responses
0
0
Issues resolved
0
1

Snap Fitness was first mentioned on PissedConsumer on Jun 5, 2008 and since then this brand received 448 reviews. It is 439 reviews more than Club Metro USA received since Jul 15, 2013.

Club Metro USA and Snap Fitness Consumer Ratings

Rank
106 out of 602 in Fitness Centers category
36 out of 602 in Fitness Centers category
Website
79 in category
No votes
Exchange, Refund and Cancellation Policy
55 in category
No votes
Customer service
67 in category
No votes

According to consumer ratings and reviews, Snap Fitness ranks 70 points higher in the Fitness Centers category than Club Metro USA. People gave Club Metro USA 1.3 stars for Website criterion in Fitness Centers category and it is 42 points higher than the worst rated brand in this category. Regarding Customer service criterion, consumers gave Club Metro USA 1 stars and it is 55% worse than other in category.

Club Metro USA and Snap Fitness Rating Details

Website
1.3 (4 reviews)
No votes
Reviewer's quote

I am interested in joining your gym in Elizabeth, NJ, on Morris Avenue because the location is convenient for me plus they offer yoga which I am trying to incorporate into my workout. However, when I looked at the reviews for this location, the reviews are absolutely horrible. Everything from old,...

Kim B

...Once on the website, a message across the screen stayed the offer was valid. I proceeded to enter all of my info, but at the bottom, the total was $85 + change. False advertisement!!!!..

PissedConsumer572843
Exchange, Refund and Cancellation Policy
1 (3 reviews)
No votes
Reviewer's quote

If you signed up for one year only be careful when your contract is about to expire. My contract was up to September 2018. If my daughter didnt personally go to cancel hers I would not have known that contracts are automatically renewed!!! Never heard such a thing... to renew or not must be me to...

PissedConsumer1368165

...our membership, because the new owner from Snap Fitness in Lindstrom Mn very rude and unprofessional, we got overcharged every other month, he refused to refund our money, he doesn't answer on my texts or phone calls, never ever been treat like this before we cancel our membership we want our money back ! And please stop taking money from our account we...

Daniela C
Customer service
1 (3 reviews)
No votes
Reviewer's quote

I spoke to the manager several times, but I guess he was just giving me lip service when he told me that they were not supposed to be playing it and that it would stop, because it continued. Apparently, the employees and management of Club Metro, Elizabeth, NJ have no respect for the sensitivities...

Lajean

...There is no good customer service number to contact and all other inquiries are directed back to the home store. I've tried contacting with no luck..

Willie

Club Metro USA and Snap Fitness Pros and Cons

Pros
No votes
  • Convience
  • Convenience
  • Trial membership price
Cons
No votes
  • This business is run very poorly
  • Not being staffed adequately
  • Non working tvs

Club Metro USA and Snap Fitness Most Positive Reviews

Top rated reviews
No votes
5

Sylacauga , Alabama Snap has very poor Management. Deactivated membership that was paid for a year after 2 months....

Club Metro USA and Snap Fitness Most Critical Reviews

Lowest rated reviews
1

I was a member at the Elizabeth, NJ location from August of 2014 to March 2015.

From the day I started there, I had t...

1

Relocating (45 miles away) so I notified Snap Fitness McKnight Road Pittsburgh. Was told that since it was 10-03-14 I wo...

Club Metro USA and Snap Fitness Latest Reviews

Recent published reviews
1

I am interested in joining your gym in Elizabeth, NJ, on Morris Avenue because the location is convenient for me plus...

Read all 9 reviews

One year ago now, a friend and I decided to look into joining SNAP Fitness on Roncesvalles. They were advertising a deal...

Read all 448 reviews

Club Metro USA and Snap Fitness Products and Services

Most reviewed product and services
  • Club Metro Usa Customer Care (2 reviews)
  • Snap Fitness Membership (198 reviews)
  • Snap Fitness Facility (28 reviews)
  • Snap Fitness Customer Care (26 reviews)