PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Club Metro USA and Retro Fitness as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Club Metro USA
Retro Fitness

Club Metro USA and Retro Fitness Overview

Total reviews
9
387
Company responses
0
0
Issues resolved
0
0

Retro Fitness was first mentioned on PissedConsumer on Jul 9, 2010 and since then this brand received 387 reviews. It is 378 reviews more than Club Metro USA received since Jul 15, 2013.

Club Metro USA and Retro Fitness Consumer Ratings

Rank
101 out of 594 in Fitness Centers category
37 out of 594 in Fitness Centers category
Website
76 in category
42 in category
Location
64 in category
31 in category
Diversity of Products or Services
78 in category
38 in category

According to consumer ratings and reviews, Retro Fitness ranks 64 points higher in the Fitness Centers category than Club Metro USA. People gave Club Metro USA 1.3 stars for Website criterion in Fitness Centers category and it is 42 points higher than the worst rated brand in this category. At the same time, Retro Fitness was rated 2 stars for Website criterion in this category and it is 76 points higher than the worst rated brand in this category. If we look at Location criterion, than we see that Retro Fitness has a higher rating than Club Metro USA. Regarding Diversity of Products or Services criterion, consumers gave Club Metro USA 1 stars and it is 65% worse than other in category. Retro Fitness however was rated 2.3 stars and it is 68% greater than other in category.

Club Metro USA and Retro Fitness Rating Details

Website
1.3 (4 reviews)
2 (108 reviews)
Reviewer's quote

I am interested in joining your gym in Elizabeth, NJ, on Morris Avenue because the location is convenient for me plus they offer yoga which I am trying to incorporate into my workout. However, when I looked at the reviews for this location, the reviews are absolutely horrible. Everything from old,...

Kim B

...When I sent an email to their website, it appears that they decided to retaliate against me. Now they are trying to charge my credit card additional charges as if I joined all over again. I didn't want to believe the horror stories I heard about them but I guess they are true...

Comfort
Location
2 (3 reviews)
3 (103 reviews)
Reviewer's quote

I was a member at the Elizabeth, NJ location from August of 2014 to March 2015. From the day I started there, I had to endure the most vulgar and disgusting music( if you want to call it that) Gansta Rap. A continuous stream of filthy language, subject matters such as sodomy and other perverted...

Lajean

I went to your Lanham location and spoke with a young lady Claire. She was not very knowledgeable about the package memberships that you offered I asked is there a way that I could simply try the gym for a day or two as a free trial membership she said she would have to speak with the manager the...

Raihan
Diversity of Products or Services
1 (3 reviews)
2.3 (116 reviews)
Reviewer's quote

If you signed up for one year only be careful when your contract is about to expire. My contract was up to September 2018. If my daughter didnt personally go to cancel hers I would not have known that contracts are automatically renewed!!! Never heard such a thing... to renew or not must be me to...

PissedConsumer1368165

...If upon a doctors order, you cannot physically receive the services because of significant physical disability for a period in excess of six months. B. If you die, your estate shall be relieved of any further obligation for payment under the contract not then due and owing...

Jomo R

Club Metro USA and Retro Fitness Pros and Cons

Pros
No votes
  • Price
  • Location
  • Workers are nice and respectful
Cons
No votes
  • Cancellation policy
  • Managers attitude
  • Lack of training

Club Metro USA and Retro Fitness Most Positive Reviews

Top rated reviews
No votes
5

I had a personal trainer they said retro fitness the trainer got injured on the job story why she could not keep her...

Club Metro USA and Retro Fitness Most Critical Reviews

Lowest rated reviews
1

I was a member at the Elizabeth, NJ location from August of 2014 to March 2015.

From the day I started there, I had t...

1

Very angry at New Rochelle location. Manager did not let me cancel my membership. She had no customer service skills...

Club Metro USA and Retro Fitness Latest Reviews

Recent published reviews
1

I am interested in joining your gym in Elizabeth, NJ, on Morris Avenue because the location is convenient for me plus...

Read all 9 reviews
2.5

I attended this gym since 2018, never had any issues with the club until I discovered management is GRADE A TRASH!!!!. L...

Read all 387 reviews

Club Metro USA and Retro Fitness Products and Services

Most reviewed product and services
  • Club Metro Usa Customer Care (2 reviews)
  • Retro Fitness Membership (134 reviews)
  • Retro Fitness Customer Care (29 reviews)
  • Retro Fitness Manager (20 reviews)