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Club Metro USA
Planet Fitness

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Club Metro USA

Club Metro USA

1.1
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 9 TOTAL REVIEWS
Rank
101 out of 653
in Fitness Centers category
Rating Details
Staff
Location
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
2
2 reviews
Planet Fitness

Planet Fitness

2.4
  • 12 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 3416 TOTAL REVIEWS
Rank
23 out of 653
in Fitness Centers category
Rating Details
Staff
Location
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    8134
  • SUCCESSFUL
    59%
  • AVG CALL DURATION
    01:57
  • ISSUES RESOLVED
    4%
Top Products and Services
2.4
1153 reviews
2.9
493 reviews
2.9
319 reviews

How would you compare Club Metro USA vs Planet Fitness?

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Anonymous
#1659642

Horrible service. Horrible gym.

They charge how much to enroll?! It’s a damn rip off. Than they charge you like 30 at my location and that’s a student discount?! And than An additional 50 each year for a maintence fee?

They don’t maintain anything or get new machines at the one in Phillipsburg NJ. It’s a scam.

It’s honestly a joke. Glad I switched to planet fitness so much less and so much more

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