PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Club Metro USA and La Fitness as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Club Metro USA
La Fitness

Club Metro USA and La Fitness Overview

Total reviews
9
1558
Company responses
0
0
Issues resolved
0
5

La Fitness was first mentioned on PissedConsumer on Mar 5, 2008 and since then this brand received 1558 reviews. It is 1549 reviews more than Club Metro USA received since Jul 15, 2013.

Club Metro USA and La Fitness Consumer Ratings

Rank
105 out of 600 in Fitness Centers category
43 out of 600 in Fitness Centers category
Website
79 in category
29 in category
Billing Practices
69 in category
22 in category
Staff
122 in category
55 in category

According to consumer ratings and reviews, La Fitness ranks 62 points higher in the Fitness Centers category than Club Metro USA. People gave Club Metro USA 1.3 stars for Website criterion in Fitness Centers category and it is 43 points higher than the worst rated brand in this category. At the same time, La Fitness was rated 2.3 stars for Website criterion in this category and it is 93 points higher than the worst rated brand in this category. If we look at Billing Practices criterion, than we see that La Fitness has a higher rating than Club Metro USA. Regarding Staff criterion, consumers gave Club Metro USA 1 stars and it is 99% worse than other in category. La Fitness however was rated 1.7 stars and it is 55% greater than other in category.

Club Metro USA and La Fitness Rating Details

Website
1.3 (4 reviews)
2.3 (242 reviews)
Reviewer's quote

I am interested in joining your gym in Elizabeth, NJ, on Morris Avenue because the location is convenient for me plus they offer yoga which I am trying to incorporate into my workout. However, when I looked at the reviews for this location, the reviews are absolutely horrible. Everything from old,...

Kim B

...I was told this was a misprint and that he would call corporate to get it fixed from the LA Fitness website. He said the liability waiver was only good if I were a member first. Passes were never activated, wr did not get to wprk out even after 2 hours of being in that facility...

PissedConsumer1078898
Billing Practices
1 (3 reviews)
1.9 (195 reviews)
Reviewer's quote

The gym has been closed for over a month now that keep billing you and no one is available to speak to I have tried numerous times to cancel membership by phone email and certified letter no luck. Corporate doesn't answer back and fort lee branch is padlocked. This company is crooked and the next...

PissedConsumer987510

According to them you have to cancel your contract 5 days BEFORE the next billing cycle or you have to pay for the next month. Keep in mind you already had to pay the first and last month so they already got the last month out of you. To make it worse, you have to show up in person between 9am-5pm...

PissedConsumer1670126
Staff
1 (3 reviews)
1.7 (296 reviews)
Reviewer's quote

Their staff consists of nothing but atreet thugs posing as personal trainers, who have an attitude of put up or shut up. I comfronted one of these idiots (Fransisco) and told him that I thought he was a demented, filthy *** and he canceled my membership. THANK YOU FRANCISCO, because I couldn't take...

Lajean

About 20 minutes into the class, staff member Brittany came to retrieve my mother. She attempted to tell my mother she had to leave the class (which in included in her membership), and did not render an explanation other than being asked to leave. My mother being embarrassed and confused asked...

MICHAEL S

Club Metro USA and La Fitness Pros and Cons

Pros
No votes
  • Location
  • Location near my house
  • Equipment
Cons
No votes
  • Customer service
  • Management not properly trained
  • Rude staff

Club Metro USA and La Fitness Most Positive Reviews

Top rated reviews
No votes
5

​I joined LA FITNESS a year ago and was told specifically that my 3- year membership would allow me to use gyms across...

Club Metro USA and La Fitness Most Critical Reviews

Lowest rated reviews
1

I was a member at the Elizabeth, NJ location from August of 2014 to March 2015.

From the day I started there, I had t...

1

I was a member of la fitness for a couple of years as a teenager (about 10 years ago). I have been doing crossfit for...

Club Metro USA and La Fitness Latest Reviews

Recent published reviews
1

I am interested in joining your gym in Elizabeth, NJ, on Morris Avenue because the location is convenient for me plus...

Read all 9 reviews
2.7

Easton PA Spa has been dirty. Weights left all over. Showers cold for weeks. Locker room dirty. Slow to address these...

Read all 1558 reviews

Club Metro USA and La Fitness Products and Services

Most reviewed product and services
  • Club Metro Usa Customer Care (2 reviews)
  • La Fitness Membership (428 reviews)
  • La Fitness Personal Trainer (145 reviews)
  • La Fitness Manager (129 reviews)