PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cloverina and Gearbest as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cloverina
Gearbest

Cloverina and Gearbest Overview

Total reviews
186
3479
Company responses
0
0
Issues resolved
1
58

Gearbest was first mentioned on PissedConsumer on Mar 4, 2015 and since then this brand received 3479 reviews. It is 3293 reviews more than Cloverina received since Jan 14, 2019. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Gearbest customer support team than with Cloverina customer service.

Cloverina and Gearbest Consumer Ratings

Rank
240 out of 1198 in Gadgets and Accessories category
33 out of 1198 in Gadgets and Accessories category
Customer service
113 in category
26 in category
Exchange, Refund and Cancellation Policy
102 in category
21 in category
Product or Service Quality
146 in category
29 in category

According to consumer ratings and reviews, Gearbest ranks 207 points higher in the Gadgets and Accessories category than Cloverina. People gave Cloverina 1 stars for Customer service criterion in Gadgets and Accessories category and it is 200 points higher than the worst rated brand in this category. At the same time, Gearbest was rated 3.1 stars for Customer service criterion in this category and it is 287 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Gearbest has a higher rating than Cloverina. Regarding Product or Service Quality criterion, consumers gave Cloverina 1.1 stars and it is 53% greater than other in category. Gearbest however was rated 3.5 stars and it is 91% greater than other in category.

Cloverina and Gearbest Rating Details

Customer service
1 (83 reviews)
3.1 (2446 reviews)
Reviewer's quote

...I have contacted customer service several times by email. They keep making excuses but assure me my order is in the Que and will be processed soon. That was over a month ago...

John L

...No live customer service Unreliable Lack of proper communication And any more problems with this company..

Henry S
Exchange, Refund and Cancellation Policy
1 (67 reviews)
3.2 (2292 reviews)
Reviewer's quote

I purchased two Heart rate & Blood pressure smartwatch on 05/15/2019 @ $103.50. I have not received the watches or any communication from the seller. Invoice # ********. I have written email several times and no response.

DAVID K

...So i went to them and they were able to send me the refund right away. Gearbest was too incompetent to help me at all..

PissedConsumer1652810
Product or Service Quality
1.1 (67 reviews)
3.5 (2176 reviews)
Reviewer's quote

...PRODUCT NEVER WAS RECEIVED AND MY MONEY HAS NOT BEEN RETURNED. HOPE YOU CAN HELP ME..

JESUS E

Horrible company with horrible customer service. Bought a smart watch, never received it. Asked for refund...

JIm

Cloverina and Gearbest Pros and Cons

Pros
  • Idea of being able to read bp heart rate o2 ect
  • Easy to order
  • 000
  • Prices
  • Price
  • Customer service
Cons
  • No response or communication when trying to contact
  • Not getting product ordered and lack of support
  • Not getting my watch
  • Horrible customer service
  • Customer service
  • Slow shipping

Cloverina and Gearbest Most Positive Reviews

Top rated reviews
No votes
5

My first experience with this store. I bought mainly on Ali. I was looking for a permanent place to buy original...

Cloverina and Gearbest Most Critical Reviews

Lowest rated reviews
1

Ordered and paid in mid March. No delivery even though it mid April. When contacting they send be patient. This is a...

1

Saw a review on a drone that i liked that was tied to GEARBEST looked on there site and found one that looks like a...

Cloverina and Gearbest Latest Reviews

Recent published reviews

I ordered two watches in June, have not received any of
my two watches.it's now December. this company is a total scam.

Read all 186 reviews

ordered from them and they provided fake tracking number. After many calls and email they finally provided the correct...

Read all 3479 reviews

Cloverina and Gearbest Products and Services

Most reviewed product and services
  • Cloverina Shipping Service (139 reviews)
  • Cloverina Customer Care (14 reviews)
  • Gearbest Shipping Service (792 reviews)
  • Gearbest Customer Care (479 reviews)
  • Gearbest Website (157 reviews)