PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CliqStudios and Rooms To Go as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CliqStudios

CliqStudios

Has verified representatives
3.5
CliqStudios
Rooms To Go

CliqStudios and Rooms To Go Overview

Total reviews
52
2240
Company responses
28
0
Issues resolved
2
15

Rooms To Go was first mentioned on PissedConsumer on Jun 13, 2007 and since then this brand received 2240 reviews. It is 2188 reviews more than CliqStudios received since Jul 11, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with CliqStudios customer support team than with Rooms To Go customer service.

CliqStudios and Rooms To Go Consumer Ratings

Rank
55 out of 2130 in Furniture and Decor category
267 out of 2130 in Furniture and Decor category
Customer service
86 in category
225 in category
Product or Service Quality
80 in category
250 in category
Style and Design
80 in category
238 in category

According to consumer ratings and reviews, CliqStudios ranks 212 points higher in the Furniture and Decor category than Rooms To Go. People gave CliqStudios 2.4 stars for Customer service criterion in Furniture and Decor category and it is 507 points higher than the worst rated brand in this category. At the same time, Rooms To Go was rated 1.4 stars for Customer service criterion in this category and it is 368 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that CliqStudios has a higher rating than Rooms To Go. Regarding Style and Design criterion, consumers gave CliqStudios 3.7 stars and it is 87% greater than other in category. Rooms To Go however was rated 2.6 stars and it is 60% greater than other in category.

CliqStudios and Rooms To Go Rating Details

Customer service
2.4 (28 reviews)
1.4 (711 reviews)
Reviewer's quote

In the beginning, Cliq customer service was great, they worked with us to expedite a replacement order and they sent 10 new cabinets. This took another 3 weeks, but I was satisfied that the company was willing to remedy their mistake and I assumed this was just some out of the ordinary shipping...

Teresa M

5 years and after several calls parts came to my home, tech came by yesterday they order the wrong parts, customer service did not have an answer, I was also told that after this visit if the problem was not resolved that they will do a replacement well as of right now that's not taking place, I...

Ranesha
Product or Service Quality
2.6 (28 reviews)
1.5 (626 reviews)
Reviewer's quote

...Excellent is all I've got for this product and their designers..

Kris M

Worst customer service and products of any furniture store I have every bought from. Once you pay they could care less about your experience or the product they will supply. I cut up my rooms to go card and will never buy from them again..

Dastan
Style and Design
3.7 (27 reviews)
2.6 (527 reviews)
Reviewer's quote

We recently did a gut renovation of our new home. Choosing Cliqstudios was the worst decision we made. Their complete lack of quality control on cabinet production, our designer's lack of expertise and the worst customer service I've encountered in the US created a time delay in our project, thus...

Sabrina P

Purchased thousands of $$$$ for the last 10 years purchase living room set 3 years ago a year and 3 months later the warranty was out just about three months they send a repairman parts needed to be ordered parts were never ordered 11 months later I called and now they're going to reorder the parts...

Ranesha

CliqStudios and Rooms To Go Pros and Cons

Pros
  • Cabinet quality
  • Color selection
  • Savings
  • Sales representative
  • Good price
  • Friendly sales person
Cons
  • Customer service
  • Way i was treated
  • Quality
  • Horrible customer service
  • Business ethics
  • Unprofessional customer service

CliqStudios and Rooms To Go Most Positive Reviews

Top rated reviews
5

As a small contractor, I've used CliqStudios in several bath and kitchen renovations. Because of the great customer...

5

Ordered a bedroom suite that we really needed soon. 2 weeks 2 days later a partial delivery was made and then I was told...

CliqStudios and Rooms To Go Most Critical Reviews

Lowest rated reviews
1

I am the GC for the project and the homeowner purchased these cabinets outside of our contract. The initially looked...

1

After 2 defective mattresses we asked for a refund, but due to their policy they said no refunds. They wanted us to...

CliqStudios and Rooms To Go Latest Reviews

Recent published reviews
1.9

They were great until I paid. After that? They basically told me to pound sand. After weeks and weeks and weeks, THEY se...

Read all 52 reviews
1.9

We purchased a recliner. 3 years ago, a year and two months later the recliners not longer works, I call Rooms To Go...

Read all 2240 reviews

CliqStudios and Rooms To Go Products and Services

Most reviewed product and services
  • Cliqstudios Cabinet (24 reviews)
  • Cliqstudios Customer Care (4 reviews)
  • Cliqstudios Shipping Service (3 reviews)
  • Rooms To Go Customer Care (168 reviews)
  • Rooms To Go Warranty (147 reviews)
  • Rooms To Go Repair (46 reviews)