PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Clippership Motorhome Rentals and Cruise America as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Clippership Motorhome Rentals
Cruise America

Clippership Motorhome Rentals and Cruise America Overview

Total reviews 16 135
Company responses 0 0
Issues resolved 0 2

Clippership Motorhome Rentals and Cruise America Consumer Ratings

Rank
39 out of 394 in Rentals category
61 out of 394 in Rentals category
Diversity of Products or Services
44 in category
59 in category
Product or Service Quality
34 in category
63 in category
Customer service
31 in category
49 in category
Location
15 in category
57 in category

Clippership Motorhome Rentals and Cruise America Rating Details

Diversity of Products or Services
2.1 (7 reviews)
2 (52 reviews)
Reviewer's quote

(Should be NO stars...) First things first: STAY AS FAR AWAY FROM THIS PLACE AS YOU CAN!!!!Clippership had the best rates, so we booked our rental through them. Picking up the RV was fairly smooth, other than all the damage on the unit that they wanted us to sign a waiver stating there was none. We...

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...I will never refer them to anyone and try to deter as many people as I can so that they don't get charged for services they won't be receiving..

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Product or Service Quality
2 (7 reviews)
1.5 (68 reviews)
Reviewer's quote

Horrible customer service. We waited 2 hours for our unit to be ready after our pickup time. They did not communicate or even offer an apology for the delay...

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...I have noticed this during our 7th day and informed the customer service(after 120mins of wait time on phone). The customer service agent told me that this is fine and will be taken care of. While returning the vehicle, the scratch was noted as damage and I was charged $1500 on my credit card...

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Customer service
1.6 (7 reviews)
1.4 (67 reviews)
Reviewer's quote

Customer service, as noted below, was terrible! The mechanic tried to argue with us telling us that the batteries were not a problem because we had a 2015 model. We looked at the manufacturing tag and found out it was built in 2013 not 2015 so yes, the batteries were the problem! By the way, it had...

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...explain the numbers, they try to make you feel like they are doing you a favor and add more inconvenience by not solving anything and tell you to contact customer service. So be aware: ask for a through walk-through of the RV before you drive away, with instructions about the operations of every equipment, ask them to show you in operation the shower,...

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Location
3.2 (6 reviews)
2.3 (53 reviews)
Reviewer's quote

I was on vacation with my brother visiting my sister and brother-in-law and called to reserve a rv for us to go to Homer for the weekend. The girl i spoke to on the phone was very nice but failed to tell me it was a non-smoking rv. IF THEY WOULD OF NEVER RENTED.FROM THEM.When they picked up the rv...

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...Asked to change drop-off location And date due to family emergency. Asked to drop one day EARLY, about 150 miles short of original location so we could catch flights home..

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Clippership Motorhome Rentals and Cruise America Pros and Cons

Pros
No votes
  • Good design of rv interior and cupboards
  • Traveling in rv
  • Moving hotel room
Cons
  • Very poor customer service
  • Switching of rvs
  • Overcharging
  • Terrible customer service
  • Poor quality and unhygienic bedding supplied
  • No customer service

Clippership Motorhome Rentals and Cruise America Most Positive Reviews

Top rated reviews
5

I purchased an rv from these guys. The sales lady was very upfront about known issues and modifications. After a month o...

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5

I would rent from cruise america again for sure. Easy going, laid back and priced just right. They let us pickup in...

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No votes
4.9

South Miami Cruise America-Alec's at 17110 South Dixie Hgwy, South Miami, FL, compact rental 12-30-17 to 1-4-18. RV...

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Clippership Motorhome Rentals and Cruise America Most Critical Reviews

Lowest rated reviews
1

rented RV for one week to go fishing with wife. Done online. This unit was filthy, first stop Walmart. Bought sheet...

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1

We rented an RV from Buffalo to Orlando for The last week of December. We rented the RV so we could stop and sleep long...

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1.3

Horrible customer service. We waited 2 hours for our unit to be ready after our pickup time. They did not communicate...

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1

RV broke down completely in parking lot-no power, no generator backup, nothing. Told me they could get the RV to a shop...

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Clippership Motorhome Rentals and Cruise America Latest Reviews

Recent published reviews
1.9

(Should be NO stars...) First things first: STAY AS FAR AWAY FROM THIS PLACE AS YOU CAN!!!!
Clippership had the best rate...

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1

Cruise America is a horrible company to work with. The RV we rented had numerous mechanical problems. The steering was o...

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1.4

I was on vacation with my brother visiting my sister and brother-in-law and called to reserve a rv for us to go to...

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1

Rented a standard rv from Cruise America in Albuquerque, NM; drove 5 hours to our campsite to find that the toilet and...

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Clippership Motorhome Rentals and Cruise America Products and Services

Most reviewed product and services
  • Clippership Motorhome Rentals Rv Rental (7 reviews)
  • Clippership Motorhome Rentals Customer Care (1 review)
  • Cruise America Rv Rental (85 reviews)
  • Cruise America Customer Care (8 reviews)