Client Care Experts vs Net Detective

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  • 0 ISSUES RESOLVED
  • 93 TOTAL REVIEWS
  • $9.6K CLAIMED LOSSES
  • $531 AVERAGE LOSS
2.0
Customer service
Diversity of Products or Services
Privacy and Data Security
Website
Billing Practices
  • Great customer care 4
  • Staff was polite 3
  • Helpful staff 2
  • Staff is polite 2
  • Problems are addressed quickly and cleanyl 2

Customers don't like

  • This was a scam7
  • Never again5
  • Scam5
  • Are scam artists4
  • How they catch your call3

Products by Client Care Experts

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Net Detective

Software
  • 1 ISSUES RESOLVED
  • 126 TOTAL REVIEWS
  • $29.4K CLAIMED LOSSES
  • $841 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Privacy and Data Security
Website
Billing Practices
  • Fairly good information 5
  • Been good but sometimes login issues 3
  • There were results most of the time 3
  • I was able to locate people i was looking for 2
  • When it worked it was great 2

Customers don't like

  • Having my membership cancelled without my knowledge10
  • Subscription cancelled without my knowledge or authorization10
  • Way they did it cancel us4
  • Membership was cancelled without my knowledge3
  • Sometimes outdated information3

Products by Net Detective

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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