PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Client Care Experts and Microsoft as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Client Care Experts
Microsoft

Client Care Experts and Microsoft Overview

Total reviews
98
385
Company responses
0
0
Issues resolved
0
7

Client Care Experts and Microsoft Consumer Ratings

Rank
174 out of 1045 in Software category
216 out of 1045 in Software category
Customer service
67 in category
140 in category
Diversity of Products or Services
170 in category
126 in category
Price Affordability
145 in category
173 in category
Privacy and Data Security
111 in category
135 in category

Client Care Experts and Microsoft Rating Details

Customer service
2.1 (30 reviews)
1.3 (149 reviews)
Reviewer's quote

...You'll get some of the best customer service and quality of work done that you'll ever see. We are more honest and fair than Geek Squad has ever been. And we take our jobs seriously...

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Support webpages all screwed-up, customer service number 800-642-27676, at time should be anwering) answers with recording which only directs (without explanation) only directs to support pages and then hangs up. I just want to change card used for 365 subscription and delete old cards (which they...

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Diversity of Products or Services
1.8 (27 reviews)
2.1 (116 reviews)
Reviewer's quote

It would be a courtesy to let customers know if they are no longer offering services, let alone offering a refund on monies paid. If anyone has any information, I would appreciate hearing either way. I have lost all credibility in finding an aunthentic, reliable and reputable computer expert here...

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...instead of putting newer products on my system he crashed and burned it. I HAD TO GET NEW DRIVERS AND HARDRIVE ANDMEMORY REDONEON WHOLE SYSTEM. SO FAR ALL I HAVE GOTTEN IS A PILE OF NOTES SAYINGIT WAS HPS FAULTBUT IT WAS NOT...

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Price Affordability
2.1 (26 reviews)
1.9 (109 reviews)
Reviewer's quote

...The rep helped get the problem resolved quickly and efficiently before we even talked about price. I have Mcafee and had NOT received a warning about this worm. Anyway, I worked with Ms...

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aintFollow-up-up to previous two reviews.

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Privacy and Data Security
2.2 (26 reviews)
1.9 (104 reviews)
Reviewer's quote

I fell for this horrendous scam! They cl;aim that they can make your computer run faster, and that they have a security system that surpasses most, even Norton Security Suite, which i have had through Comcast for years, and was satisfied. They present and install a security program called Webroot,...

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...I have gone into settings and turned off every security or security related setting off, yet SmartScreen still blocks the same apps I HAVE USED FOR YEARS from opening. I am buying my Christmas early and it is an Apple computer. This POS with Microsoft SmartScreen is going to Goodwill..

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Client Care Experts and Microsoft Pros and Cons

Pros
  • Great customer care
  • Staff was polite
  • Staff is polite
  • Windows version 7
  • When it worked
  • Werst ever
Cons
  • This was a scam
  • Are scam artists
  • Would not return my calls
  • Customer service
  • Lousy customer service
  • Lack of understanding

Client Care Experts and Microsoft Most Positive Reviews

Top rated reviews
5

I was asked to share my experience because I had a lot of help with the repair guys at Client Care Experts. My computer...

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5

I mistakenly went thru Break Logic and they ripped me of for $350.00. Keep in mind I used them before and I thought...

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5

I don't normally post reviews because it's time consuming but in this case I felt like it was necessary to help other...

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5

After years of enjoying sync of my mail, calendars, contacts on Windows 10 PC, iPhone, iPad, they suddenly stopped...

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Client Care Experts and Microsoft Most Critical Reviews

Lowest rated reviews
1

I got a pop up that locked my screen said to call Microsoft because my windows computer has a virus I called the...

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1

I'll be fairly short and straightforward. I've paid £850 for this machine and a few accessories (keyboard and mouse). A...

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1

This is a scam! They are rude when you question there services. They dont let you talk after you voice concerns about...

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1

I am an exceptionally unhappy MicroSoft support customer.

After a system upgrade, there were problems. Corrupt .dll’s,...

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Client Care Experts and Microsoft Latest Reviews

Recent published reviews
1

18 people from Client Care Experts were eventually indicted by the state of Illinois with several already sentenced to p...

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1

Registered new card for my account. Can't link payment for 365 to new card or remove old (2) cards, one expired and one...

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No votes

the salesperson identified himself with Client Care Experts, a division of Microsoft. I pressed him, "this is part of...

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1.3

Support webpages all screwed-up, customer service number 800-642-27676, at time should be anwering) answers with recordi...

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Client Care Experts and Microsoft Products and Services

Most reviewed product and services
  • Client Care Experts Technical Support (33 reviews)
  • Client Care Experts Customer Care (12 reviews)
  • Client Care Experts Virus Removal (7 reviews)
  • Microsoft Technical Support (47 reviews)
  • Microsoft Office Suite (37 reviews)
  • Microsoft Account (32 reviews)