PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Client Care Experts and Mcafee as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Client Care Experts
Mcafee

Client Care Experts and Mcafee Overview

Total reviews
98
298
Company responses
0
0
Issues resolved
0
1

Client Care Experts and Mcafee Consumer Ratings

Rank
174 out of 1044 in Software category
215 out of 1044 in Software category
Customer service
68 in category
112 in category
Diversity of Products or Services
172 in category
173 in category
Price Affordability
147 in category
150 in category
Privacy and Data Security
112 in category
132 in category

Client Care Experts and Mcafee Rating Details

Customer service
2.1 (30 reviews)
1.5 (55 reviews)
Reviewer's quote

...You'll get some of the best customer service and quality of work done that you'll ever see. We are more honest and fair than Geek Squad has ever been. And we take our jobs seriously...

Read full review

...I called customer service - they had to read from the sheet and told me that my OS was corrupt. They said they could fix it for a price. Really - a brand new computer? I was hesitant in purchasing McAfee and now it just confirms your product is junk...

Read full review
Diversity of Products or Services
1.8 (27 reviews)
1.8 (45 reviews)
Reviewer's quote

It would be a courtesy to let customers know if they are no longer offering services, let alone offering a refund on monies paid. If anyone has any information, I would appreciate hearing either way. I have lost all credibility in finding an aunthentic, reliable and reputable computer expert here...

Read full review

...I had to purchase a new computer because of this not to mention other products to try to salvage my original computer and am just warning the folks out there, don't use this company and have to replace your equipment because of their lousy product..

Read full review
Price Affordability
2.1 (26 reviews)
2 (40 reviews)
Reviewer's quote

...The rep helped get the problem resolved quickly and efficiently before we even talked about price. I have Mcafee and had NOT received a warning about this worm. Anyway, I worked with Ms...

Read full review

I just paid $119 because this has been "discontinued"! Besides that, I am a long time customer, why didn't I get that price of $44? So now I've paid for a month of service I won't get, and have to uninstall and reinstall McAfee products on every family members device. I'll take my business...

Read full review
Privacy and Data Security
2.2 (26 reviews)
2 (49 reviews)
Reviewer's quote

I fell for this horrendous scam! They cl;aim that they can make your computer run faster, and that they have a security system that surpasses most, even Norton Security Suite, which i have had through Comcast for years, and was satisfied. They present and install a security program called Webroot,...

Read full review

...Declined to pay and will remember McAFee's response come renewal tie for my security package..

Read full review

Client Care Experts and Mcafee Pros and Cons

Pros
  • Great customer care
  • Staff was polite
  • Staff is polite
  • Good range of products
  • Polite staff who helped in stage 1
  • Good product
Cons
  • This was a scam
  • Are scam artists
  • Would not return my calls
  • Customer service
  • Thieves
  • Horrible experience

Client Care Experts and Mcafee Most Positive Reviews

Top rated reviews
5

I was asked to share my experience because I had a lot of help with the repair guys at Client Care Experts. My computer...

Read full review
5

on the 14 April i renewed my subscription checking my bank balance for that date there are two debits of £79,99 WHY ?

Read full review
5

I don't normally post reviews because it's time consuming but in this case I felt like it was necessary to help other...

Read full review
3.9

Mcafee supposedly has an end user agreement with some hidden charges. You know those things nobody ever reads? Yeah, by...

Read full review

Client Care Experts and Mcafee Most Critical Reviews

Lowest rated reviews
1

I got a pop up that locked my screen said to call Microsoft because my windows computer has a virus I called the...

Read full review
1

Their service is horrible to the core.
And they call themselves a antivirus company.

As a antivirus company,just like t...

Read full review
1

This is a scam! They are rude when you question there services. They dont let you talk after you voice concerns about...

Read full review
1

I paid the all access fee, downloaded, used the virtual technician to complete the installation and NOTHING but the...

Read full review

Client Care Experts and Mcafee Latest Reviews

Recent published reviews
1

18 people from Client Care Experts were eventually indicted by the state of Illinois with several already sentenced to p...

Read full review
No votes

I want to stop and discontinue my subscription of your product ( virus protection ) since I don’t use my computer...

Read full review
No votes

the salesperson identified himself with Client Care Experts, a division of Microsoft. I pressed him, "this is part of...

Read full review
No votes

I ordered McAfee renew package on 2nd July and it has not been delivered yet

Read full review

Client Care Experts and Mcafee Products and Services

Most reviewed product and services
  • Client Care Experts Technical Support (33 reviews)
  • Client Care Experts Customer Care (12 reviews)
  • Client Care Experts Virus Removal (7 reviews)
  • Mcafee Antivirus (78 reviews)
  • Mcafee Subscription (37 reviews)
  • Mcafee Customer Care (18 reviews)