PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Client Care Experts and Guruaid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Client Care Experts
Guruaid

Client Care Experts and Guruaid Overview

Total reviews
98
123
Company responses
0
0
Issues resolved
0
1

Client Care Experts and Guruaid Consumer Ratings

Rank
174 out of 1044 in Software category
136 out of 1044 in Software category
Customer service
67 in category
70 in category
Diversity of Products or Services
172 in category
113 in category
Price Affordability
146 in category
137 in category
Privacy and Data Security
113 in category
139 in category

Client Care Experts and Guruaid Rating Details

Customer service
2.1 (30 reviews)
2.1 (35 reviews)
Reviewer's quote

...You'll get some of the best customer service and quality of work done that you'll ever see. We are more honest and fair than Geek Squad has ever been. And we take our jobs seriously...

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...Due to English as a technician's second language, sometimes I have to ask them to repeat what they have said, but that is a minor inconvenience for the quality of customer service I receive. Thank you, GuruAid. I would be lost without you..

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Diversity of Products or Services
1.8 (27 reviews)
2.3 (30 reviews)
Reviewer's quote

It would be a courtesy to let customers know if they are no longer offering services, let alone offering a refund on monies paid. If anyone has any information, I would appreciate hearing either way. I have lost all credibility in finding an aunthentic, reliable and reputable computer expert here...

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...Any one who will read this an still use their services deserves exactly what they get..

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Price Affordability
2.1 (26 reviews)
2.3 (24 reviews)
Reviewer's quote

...The rep helped get the problem resolved quickly and efficiently before we even talked about price. I have Mcafee and had NOT received a warning about this worm. Anyway, I worked with Ms...

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One day my PC screen turned orange.An automated said your PC informed me a virus has infected my unit.There was an 888 toll free number to call to check it out.They claimed to be level 5 technicians of Microsoft,wanted $499.00 to fix my PC.I told them I cannot afford $499.00,my PC only cost...

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Privacy and Data Security
2.2 (26 reviews)
1.9 (24 reviews)
Reviewer's quote

I fell for this horrendous scam! They cl;aim that they can make your computer run faster, and that they have a security system that surpasses most, even Norton Security Suite, which i have had through Comcast for years, and was satisfied. They present and install a security program called Webroot,...

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Last night all of the sudden out of nowhere my computer screen goes red with white fonts embezzled all over warning me of security alert. I got a number off google for Norton Tech support. I called the number thinking I was dealing with Norton, They pretended to be Norton, and after $120 dollars I...

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Client Care Experts and Guruaid Pros and Cons

Pros
  • Great customer care
  • Staff was polite
  • Staff is polite
  • Tech was outstanding
  • Very helpful
  • Technical support
Cons
  • This was a scam
  • Are scam artists
  • Would not return my calls
  • Took too long with basic tasks
  • Lack of customer relation
  • Hour they called

Client Care Experts and Guruaid Most Positive Reviews

Top rated reviews
5

I was asked to share my experience because I had a lot of help with the repair guys at Client Care Experts. My computer...

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5

My name is Dan Gleason and GuruAid has been providing great support for all my Printer and PC needs. They keep my PC run...

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5

I don't normally post reviews because it's time consuming but in this case I felt like it was necessary to help other...

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5

Excellent service with computer cleanup. Technician checked all things slowing down my computer removed all the junk...

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Client Care Experts and Guruaid Most Critical Reviews

Lowest rated reviews
1

I got a pop up that locked my screen said to call Microsoft because my windows computer has a virus I called the...

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1

After hours or contact, with their tech. rep.s, my issues with outlook Express were not resolved. They transferred me...

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1

This is a scam! They are rude when you question there services. They dont let you talk after you voice concerns about...

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1

hi mates

i gav 1* cudnt find a lower grade mayb -5*
i m not quite a review writer or vocal but this instance is so dist...

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Client Care Experts and Guruaid Latest Reviews

Recent published reviews
1

18 people from Client Care Experts were eventually indicted by the state of Illinois with several already sentenced to p...

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No votes

We got a call from someone claiming to be from Guruaid. They told my wife we had been over charged $299. dollars and to...

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No votes

the salesperson identified himself with Client Care Experts, a division of Microsoft. I pressed him, "this is part of...

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1

They took £200.00 pounds from me now I can not get in touch with them

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Client Care Experts and Guruaid Products and Services

Most reviewed product and services
  • Client Care Experts Technical Support (33 reviews)
  • Client Care Experts Customer Care (12 reviews)
  • Client Care Experts Virus Removal (7 reviews)
  • Guruaid Technical Support (38 reviews)
  • Guruaid Customer Care (8 reviews)