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Cleveland Clinic

Hospitals, Clinics and Medical Centers
  • 1 ISSUES RESOLVED
  • 245 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
1.9
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Patients 2
  • Organization itself 2
  • Nurses were very good 2
  • Nurse staff in surgery 2
  • Transport staff 1

Customers don't like

  • Rude employees4
  • Substandard care and lack of customer service3
  • Substandard care3
  • Harm to patients3
  • Explaination of my problem3
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Upmc

Hospitals, Clinics and Medical Centers
  • 0 ISSUES RESOLVED
  • 96 TOTAL REVIEWS
  • $18.2K CLAIMED LOSSES
  • $2.6K AVERAGE LOSS
1.9
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Nursing care and physicians 2
  • Er room staff and the nursing staff 1
  • Answered the phone 1
  • All the professional care i received 1

Customers don't like

  • Insurance coverage4
  • Customer service3
  • Careless billing services2
  • Billing system is corrupt2
  • Them denying the ability to take meds that help me1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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