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Cleveland Clinic

Hospitals, Clinics and Medical Centers
  • 1 ISSUES RESOLVED
  • 235 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $4.4K AVERAGE LOSS
1.9
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Patients 2
  • Organization itself 2
  • Nurses were very good 2
  • Nurse staff in surgery 2
  • Transport staff 1

Customers don't like

  • Rude employees4
  • Substandard care and lack of customer service3
  • Harm to patients3
  • Explaination of my problem3
  • Devastating permanent harm to many3
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Minute Clinic

Hospitals, Clinics and Medical Centers
  • 9 ISSUES RESOLVED
  • 501 TOTAL REVIEWS
  • $28.8K CLAIMED LOSSES
  • $370 AVERAGE LOSS
1.6
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Friendly nurse practitioner 6
  • Wait time 4
  • Convenient 4
  • Care 4
  • Wait time is ridiculous 3

Customers don't like

  • Poor customer service7
  • No way to resolve issues4
  • Unprofessional service3
  • Service3
  • No action on complaint3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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