PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Med Express and Cleveland Clinic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Med Express
Cleveland Clinic

Med Express and Cleveland Clinic Overview

Total reviews
196
316
Company responses
0
0
Issues resolved
0
1

Cleveland Clinic was first mentioned on PissedConsumer on Jul 6, 2010 and since then this brand received 316 reviews. It is 120 reviews more than Med Express received since Mar 26, 2012.

Med Express and Cleveland Clinic Consumer Ratings

Rank
311 out of 2944 in Hospitals, Clinics and Medical Centers category
229 out of 2944 in Hospitals, Clinics and Medical Centers category
Staff
274 in category
240 in category
Customer service
236 in category
219 in category
Product or Service Quality
210 in category
177 in category

According to consumer ratings and reviews, Cleveland Clinic ranks 82 points higher in the Hospitals, Clinics and Medical Centers category than Med Express. People gave Med Express 1.6 stars for Staff criterion in Hospitals, Clinics and Medical Centers category and it is 465 points higher than the worst rated brand in this category. At the same time, Cleveland Clinic was rated 1.8 stars for Staff criterion in this category and it is 499 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Cleveland Clinic has a higher rating than Med Express. Regarding Product or Service Quality criterion, consumers gave Med Express 1.6 stars and it is 72% greater than other in category. Cleveland Clinic however was rated 1.8 stars and it is 76% greater than other in category.

Med Express and Cleveland Clinic Rating Details

Staff
1.6 (100 reviews)
1.8 (155 reviews)
Reviewer's quote

...Those two staff members should be ashamed of themselves for how they treated my handicapped son and I..

Samantha D

...this place is run by young inexperience staff run by Select Medical still shaking my head why they never checked my incision was trusting them to know how to handle my situation..

Linda W
Customer service
1.4 (94 reviews)
1.5 (161 reviews)
Reviewer's quote

I went to the greensburg location for what I thought was a bad virus. I hadn’t kept anything down since Thursday evening and worried I was dehydratedWent to register and said what my concern was.Was turned away and said they wouldn’t see me.. I asked why- they took my insurance and I had a credit...

PissedConsumer1277003

...Terrible customer care..

Aaron M
Product or Service Quality
1.6 (89 reviews)
1.8 (133 reviews)
Reviewer's quote

I went into medexpress for a possible UTI and they told me I tested positive, so they put me on the medication I needed. A couple days later I receive a call back to tell me the medicine they put me on wasn’t effective in treating my infection and they put me on something stronger. After that...

PissedConsumer1312662

...He did a rudimentary exam on me, nothing of quality of care. he sent me to have an EMG to figure out my problems in my neck and shoulder considering I have total numbness down my arm and it is severally weak. i also have an implant in my cervical spine...

PissedConsumer1541763

Med Express and Cleveland Clinic Pros and Cons

Pros
  • Location to our home
  • Convenience of the location
  • Hours
  • Patients
  • Organization itself
  • Nurses were very good
Cons
  • Bad service
  • Staff
  • Refused to provide treatment
  • Rude employees
  • Care
  • Substandard care and lack of customer service

Med Express and Cleveland Clinic Most Positive Reviews

Top rated reviews
5

I had to visit MedExpress yesterday, September 1st because I couldn't get an appointment w my PCP! All the staff at...

5

The Cleveland Clinic treated my wife for Esophageal cancer. Dr. Rice performed the unsuccessful massacre. She could hav...

Med Express and Cleveland Clinic Most Critical Reviews

Lowest rated reviews
1

I woke up on a Sunday with UTI symptoms so I went to a Med Express in Woodbury, NJ to get antibiotics because I really...

1

Avoidable medical error and hospital acquired infections kill 440,000 patients each year in US hospitals, the third...

Med Express and Cleveland Clinic Latest Reviews

Recent published reviews
1.1

Was denied an antibiotic...I am 65 yr old female ...fragile health...heart issues...cancer survivor..told nurse...

Read all 196 reviews
1

I am wondering if anyone has done Rituxan infusions at CCF. I did two infusions, which didn't work - as I was told they...

Read all 316 reviews

Med Express and Cleveland Clinic Products and Services

Most reviewed product and services
  • Med Express Doctor (39 reviews)
  • Med Express Medical Care (34 reviews)
  • Med Express Customer Care (23 reviews)
  • Cleveland Clinic Medical Care (51 reviews)
  • Cleveland Clinic Customer Care (49 reviews)
  • Cleveland Clinic Doctor (35 reviews)