PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Med Express and Cleveland Clinic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Med Express
Cleveland Clinic

Med Express and Cleveland Clinic Overview

Total reviews
205
324
Company responses
0
0
Issues resolved
0
1

Med Express and Cleveland Clinic Consumer Ratings

Rank
335 out of 2002 in Hospitals, Clinics and Medical Centers category
247 out of 2002 in Hospitals, Clinics and Medical Centers category
Customer service
247 in category
208 in category
Product or Service Quality
225 in category
186 in category
Diversity of Products or Services
305 in category
170 in category
Price Affordability
262 in category
229 in category

Med Express and Cleveland Clinic Rating Details

Customer service
1.3 (99 reviews)
1.5 (166 reviews)
Reviewer's quote

...Terrible place and customer service sucks..

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...Customer service failed to recognize or acknowledge my complaint. I believe they changed their minds to accept me as a patient. I will never recommend this medical facility to anyone for any reason..

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Product or Service Quality
1.5 (94 reviews)
1.8 (138 reviews)
Reviewer's quote

...Three different times the service is awful. First time I went called when I was in the parking lot at 2pm they stated we ran out of testing. Called the next day they stated they wasnt testing anymore that day even though it was before cut off time...

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I am not a fan of surgery but when you are 55 and have zero quality of life and are now on the highest dose of pain meds you have ever been on with no results, you cant drive as you are dui from drugs you cant do anything you love, you cant even walk your dog more than the front of your home or you...

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Diversity of Products or Services
1.5 (89 reviews)
2.5 (129 reviews)
Reviewer's quote

...I asked why- they took my insurance and I had a credit card on file to pay for the services. The answer I got ?? We don’t have time today to see you ..

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Their medical services from the doctors are OK. But their bills are expensive and also full of billing mistakes. Several months after a simple doctor office visit when both my insurance and I have paid off the balance of the original claim, they added a facility charge of $78 into my final bill...

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Price Affordability
1.6 (80 reviews)
1.8 (126 reviews)
Reviewer's quote

Banned from Med Express with no reason whatsoever instead I get handed a letter. Very unprofessional and tossing aside the Hippocratic oath as if it's garbage.

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I was given a double lung transplant at Cleveland clinic, I then stated I wanted to go to a closer hospital, Was Told by a Doctor Lane I should have never been given these lungs if I'm going to leave. I went to U.K. Lexington, It was 1 hr away instead of 7. I had an appointment in March for which...

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Med Express and Cleveland Clinic Pros and Cons

Pros
  • Location to our home
  • Convenience of the location
  • Staff
  • Patients
  • Organization itself
  • Nurses were very good
Cons
  • Bad service
  • Staff
  • Lack of empathy
  • Rude employees
  • Care
  • Substandard care and lack of customer service

Med Express and Cleveland Clinic Most Positive Reviews

Top rated reviews
5

I had to visit MedExpress yesterday, September 1st because I couldn't get an appointment w my PCP! All the staff at...

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5

The Cleveland Clinic treated my wife for Esophageal cancer. Dr. Rice performed the unsuccessful massacre. She could hav...

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5

I have visited the local office six or seven times. Occasionally there is a surly receptionist, but most staff are very...

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5

My name is Denise Calhoun. I belong to cleveland clinic i was in the emercery room from 10:45 until 2:00 am i was...

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Med Express and Cleveland Clinic Most Critical Reviews

Lowest rated reviews
1

I woke up on a Sunday with UTI symptoms so I went to a Med Express in Woodbury, NJ to get antibiotics because I really...

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1

Avoidable medical error and hospital acquired infections kill 440,000 patients each year in US hospitals, the third...

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1

I came here when my eyes was so hurt ,when I saw the doctor just ask me couple questions then tell me that he can not do...

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1

Jihad Kaouk stated to me and many other permanently harmed patients who have filed complaints with the Ohio Medical...

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Med Express and Cleveland Clinic Latest Reviews

Recent published reviews
No votes

When I called to see how get get an appointment or to be looked at by doctor I was told to come and call from parking...

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3.2

I was given a double lung transplant at Cleveland clinic, I then stated I wanted to go to a closer hospital, Was Told by...

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No votes

dot exam they *** suck.come back every 3months pay $97.

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No votes

I was given a double lung transplant 1n 2016, I was great, Than I stated I wanted to go to a closer hospital, Then was...

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Med Express and Cleveland Clinic Products and Services

Most reviewed product and services
  • Med Express Doctor (39 reviews)
  • Med Express Medical Care (37 reviews)
  • Med Express Customer Care (23 reviews)
  • Cleveland Clinic Medical Care (51 reviews)
  • Cleveland Clinic Customer Care (49 reviews)
  • Cleveland Clinic Doctor (36 reviews)