PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mayo Clinic and Cleveland Clinic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mayo Clinic
Cleveland Clinic

Mayo Clinic and Cleveland Clinic Overview

Total reviews 92 325
Company responses 0 0
Issues resolved 0 1

Mayo Clinic and Cleveland Clinic Consumer Ratings

Rank
292 out of 2026 in Hospitals, Clinics and Medical Centers category
252 out of 2026 in Hospitals, Clinics and Medical Centers category
Customer service
217 in category
212 in category
Diversity of Products or Services
207 in category
174 in category
Reliability
198 in category
194 in category
Product or Service Quality
225 in category
189 in category

Mayo Clinic and Cleveland Clinic Rating Details

Customer service
1.5 (47 reviews)
1.5 (167 reviews)
Reviewer's quote

...We talked to patience services (Ana) for 4 weeks, but in the end she was so full of LIP SERVICE. She would never return our calls. Shannon returned our calls around 4:58pm and she had no idea what this case was about...

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...Customer service failed to recognize or acknowledge my complaint. I believe they changed their minds to accept me as a patient. I will never recommend this medical facility to anyone for any reason..

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Diversity of Products or Services
2.1 (46 reviews)
2.5 (130 reviews)
Reviewer's quote

Operated on at Mayo Phoenix Oct 2018- they placed a cage around my L5 Nerve and Sciatic nerve rendering my left foot numb and sciatic pain every day since-They knew about this in June of 2019 and did nothing- If you are an attorney reading this, I would love to tell you my story.

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Their medical services from the doctors are OK. But their bills are expensive and also full of billing mistakes. Several months after a simple doctor office visit when both my insurance and I have paid off the balance of the original claim, they added a facility charge of $78 into my final bill...

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Reliability
1.5 (44 reviews)
1.6 (126 reviews)
Reviewer's quote

After being told by Oncology Department the Pancreatic Cancer I was diagnosed with stage two that surgery is ineffective and chemo would kill me! I was told to go home and get hospice care! No alternatives suggested! I found a Mount Sina Surgeon who is operating on me this week and has more options...

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My husband had tests done on June 16 at Cleveland Clinic. He was billed for the tests on August 15 with the balance due on September 5. I paid the total due on August 23 via credit card. At 8:00 a.m. on August 27, I received a call from DCMSVCS, a company hired by Cleveland Clinic to make sure how...

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Product or Service Quality
1.6 (44 reviews)
1.8 (139 reviews)
Reviewer's quote

These doctors are more concerned about their DEA record than the patients quality of life- somewhat rightly so, but if doctors refuse to treat chronic pain safely and effectively, then where does that leave the patient and what kind of physician is that doctor? Most doctors REFUSE to take the...

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I am not a fan of surgery but when you are 55 and have zero quality of life and are now on the highest dose of pain meds you have ever been on with no results, you cant drive as you are dui from drugs you cant do anything you love, you cant even walk your dog more than the front of your home or you...

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Mayo Clinic and Cleveland Clinic Pros and Cons

Pros
  • When mayo actually practices medicine
  • Mayo nonsense about patient first
  • I like good nurses
  • Patients
  • Organization itself
  • Nurses were very good
Cons
  • Bad customer service
  • Bad attitudes
  • Stupid non essential drug screens for pot
  • Rude employees
  • Care
  • Substandard care and lack of customer service

Mayo Clinic and Cleveland Clinic Most Positive Reviews

Top rated reviews
5

Jacksonville mayo clinic, went for wound care, doctors passed me off, didn't care, sent me from one department to...

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5

The Cleveland Clinic treated my wife for Esophageal cancer. Dr. Rice performed the unsuccessful massacre. She could hav...

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5

Unbelievable. We have had nothing but excellent care from Mayo Clinic in Rochester. My niece, employer insured, had an...

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5

My name is Denise Calhoun. I belong to cleveland clinic i was in the emercery room from 10:45 until 2:00 am i was...

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Mayo Clinic and Cleveland Clinic Most Critical Reviews

Lowest rated reviews
1

Lawyers covering up. Get your medical records and record coversations before it is too late.

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1

Avoidable medical error and hospital acquired infections kill 440,000 patients each year in US hospitals, the third...

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1

This is a big corporation that operates like one about 10% of the staff is worth anything. Be prepared for misdiagnosis...

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1

Jihad Kaouk stated to me and many other permanently harmed patients who have filed complaints with the Ohio Medical...

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Mayo Clinic and Cleveland Clinic Latest Reviews

Recent published reviews
No votes

I contacted your Mayo Clinic in Scottsdale, Arizona and was told to contact The Mayo Clinic in Rochester Minnesota...

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2

My husband had tests done on June 16 at Cleveland Clinic. He was billed for the tests on August 15 with the balance due...

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No votes

I brought my mother in law in just after lunch today for an urgent visit she is a mayo patient and had been for many yea...

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3.2

I was given a double lung transplant at Cleveland clinic, I then stated I wanted to go to a closer hospital, Was Told by...

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Mayo Clinic and Cleveland Clinic Products and Services

Most reviewed product and services
  • Mayo Clinic Medical Care (24 reviews)
  • Mayo Clinic Customer Care (14 reviews)
  • Mayo Clinic Doctor (10 reviews)
  • Cleveland Clinic Medical Care (51 reviews)
  • Cleveland Clinic Customer Care (49 reviews)
  • Cleveland Clinic Doctor (36 reviews)