PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cleveland Clinic and Mayo Clinic as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cleveland Clinic
Mayo Clinic

Cleveland Clinic and Mayo Clinic Overview

Total reviews
316
83
Company responses
0
0
Issues resolved
1
0

Cleveland Clinic was first mentioned on PissedConsumer on Jul 6, 2010 and since then this brand received 316 reviews. It is 233 reviews more than Mayo Clinic received since Nov 23, 2014.

Cleveland Clinic and Mayo Clinic Consumer Ratings

Rank
233 out of 2627 in Hospitals, Clinics and Medical Centers category
292 out of 2627 in Hospitals, Clinics and Medical Centers category
Customer service
221 in category
223 in category
Staff
247 in category
237 in category
Website
182 in category
201 in category

According to consumer ratings and reviews, Cleveland Clinic ranks 59 points higher in the Hospitals, Clinics and Medical Centers category than Mayo Clinic. People gave Cleveland Clinic 1.5 stars for Customer service criterion in Hospitals, Clinics and Medical Centers category and it is 551 points higher than the worst rated brand in this category. At the same time, Mayo Clinic was rated 1.5 stars for Customer service criterion in this category and it is 549 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Mayo Clinic has a higher rating than Cleveland Clinic. Regarding Website criterion, consumers gave Cleveland Clinic 2.6 stars and it is 76% greater than other in category. Mayo Clinic however was rated 2.4 stars and it is 74% greater than other in category.

Cleveland Clinic and Mayo Clinic Rating Details

Customer service
1.5 (161 reviews)
1.5 (43 reviews)
Reviewer's quote

...Customer service failed to recognize or acknowledge my complaint. I believe they changed their minds to accept me as a patient. I will never recommend this medical facility to anyone for any reason..

Jeffrey C

...We talked to patience services (Ana) for 4 weeks, but in the end she was so full of LIP SERVICE. She would never return our calls. Shannon returned our calls around 4:58pm and she had no idea what this case was about...

David O
Staff
1.8 (155 reviews)
1.9 (46 reviews)
Reviewer's quote

...this place is run by young inexperience staff run by Select Medical still shaking my head why they never checked my incision was trusting them to know how to handle my situation..

Linda W

Do ANY of these people actually possess any common sense? Who is drug testing staff in these places as well as Physicians who have endless access to these medications/drugs? Testing patients who suffer endlessly for things such as Marijuana is foolish and a complete waste of time and money. The...

Thomas G
Website
2.6 (133 reviews)
2.4 (36 reviews)
Reviewer's quote

...I only wish I had researched more reviews besides the Cleveland Clinic Website. This women does not the deserve the title of Doctor. After reading more reviews on multiple websites I see my views are not wrong, she seems to only leave negative impact on peoples lives...

Daimy D

...I have tried to communicate with the Mayo Clinic through their website which is very difficult. I have received no guidance whatsoever from the Mayo Clinic or the doctors..

Jinnie

Cleveland Clinic and Mayo Clinic Pros and Cons

Pros
  • Patients
  • Organization itself
  • Nurses were very good
  • When mayo actually practices medicine
  • I like good nurses
  • There is always judgement at mayo
Cons
  • Rude employees
  • Care
  • Substandard care and lack of customer service
  • Stupid non essential drug screens for pot
  • Bad attitudes
  • Unrealistic mayo ideas for everyone

Cleveland Clinic and Mayo Clinic Most Positive Reviews

Top rated reviews
5

The Cleveland Clinic treated my wife for Esophageal cancer. Dr. Rice performed the unsuccessful massacre. She could hav...

5

Unbelievable. We have had nothing but excellent care from Mayo Clinic in Rochester. My niece, employer insured, had an...

Cleveland Clinic and Mayo Clinic Most Critical Reviews

Lowest rated reviews
1

Avoidable medical error and hospital acquired infections kill 440,000 patients each year in US hospitals, the third...

1

Lawyers covering up. Get your medical records and record coversations before it is too late.

Cleveland Clinic and Mayo Clinic Latest Reviews

Recent published reviews
1

I am wondering if anyone has done Rituxan infusions at CCF. I did two infusions, which didn't work - as I was told they...

Read all 316 reviews
2.6

Made an appointment to see a doctor for my back. Mayo called later asking if they could change my appointment time from...

Read all 83 reviews

Cleveland Clinic and Mayo Clinic Products and Services

Most reviewed product and services
  • Cleveland Clinic Medical Care (51 reviews)
  • Cleveland Clinic Customer Care (49 reviews)
  • Cleveland Clinic Doctor (35 reviews)
  • Mayo Clinic Medical Care (24 reviews)
  • Mayo Clinic Customer Care (13 reviews)
  • Mayo Clinic Doctor (8 reviews)