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Cleveland Clinic

Hospitals, Clinics and Medical Centers
  • 1 ISSUES RESOLVED
  • 259 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $4.3K AVERAGE LOSS
1.9
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Patients 2
  • Organization itself 2
  • Nurses were very good 2
  • Nurse staff in surgery 2
  • Transport staff 1

Customers don't like

  • Rude employees4
  • Substandard care and lack of customer service3
  • Substandard care3
  • Harm to patients3
  • Explaination of my problem3
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Kaiser Permanente

Hospitals, Clinics and Medical Centers
  • 1 ISSUES RESOLVED
  • 425 TOTAL REVIEWS
  • $2.5M CLAIMED LOSSES
  • $38.6K AVERAGE LOSS
1.8
Customer service
Staff
Website
Diversity of Products or Services
Reliability
  • Doctor 6
  • Some of the nurses are nice 2
  • Option i had to suggest was followed 2
  • Website 1
  • Reliablity 1

Customers don't like

  • Customer service6
  • Rising costs and bad service4
  • No good answers4
  • Customer care was awful4
  • Unsympathetic staff3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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