PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mercedes Benz Financial Services and Cleos Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mercedes Benz Financial Services
Cleos Furniture

Mercedes Benz Financial Services and Cleos Furniture Overview

Total reviews
30
83
Company responses
0
0
Issues resolved
0
2

Mercedes Benz Financial Services and Cleos Furniture Consumer Ratings

Rank
152 out of 1862 in Financial Services category
374 out of 1514 in Furniture and Decor category
Customer service
137 in category
271 in category
Value for money
132 in category
242 in category
Website
155 in category
343 in category
Product or Service Quality
101 in category
240 in category

Mercedes Benz Financial Services and Cleos Furniture Rating Details

Customer service
2 (14 reviews)
1.3 (35 reviews)
Reviewer's quote

...I am sure I would get better customer service from Kia. Don't make the mistake of leasing a car with them..

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...They really need to work on their customer service and learn the sundown rule. After this experience I won't buy another piece of furniture from them again. ..

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Value for money
1.8 (14 reviews)
1.8 (27 reviews)
Reviewer's quote

I m very disappointed by MBFS. My English limited and not enough bad words for this situation.Sorry I continue in Russian. У меня Mercedes gla 250 , лизинг от MBFS . Я хотел взять в лизинг более дорогую и большую модель GLE.Я нашёл желающего переоформить мой лизинг на GLA 250 через Swapalease.И тут...

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Every other company in the area (all of them) have a no hassle refund policy 2) they don't have the lowest prices ,found couches that hanks had for the same money and hanks is considered expensive 3) only company I've ever seen that will make you bring a bed back to the store to be sent off for an...

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Website
2.1 (13 reviews)
1.9 (26 reviews)
Reviewer's quote

MBFS customer service has bottomed out. They treat everyone as if they are delinquent. Reps are unprofessional, untrained and beyond rude. I am a 30 plus year customer and the two leases I have currently will be my last. Do not believe anything the dealers say.. the lease agreement is written to...

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Me and my husband shopped at the Benton location over the weekend, where we purchased a couch and loveseat. We were told to go to the Warehouse to pick up later that afternoon. Once we got back home and unwrapped the loveseat, we noticed that we were given the completely wrong piece of furniture....

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Product or Service Quality
2.2 (13 reviews)
1.6 (31 reviews)
Reviewer's quote

...Asked for my ss#, zip code and last name I entered all and said contact customer service but they are closed just want to pay my freaking bill not spend half hour trying to access my account which was already using my email address to login..

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...This is the worse service..

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Mercedes Benz Financial Services and Cleos Furniture Pros and Cons

Pros
No votes
  • Wide selection of furniture
  • Pricing and sales people
  • Staff for cleos
Cons
  • Service
  • Lst month dealer warranty lease ended charged 350 key
  • Fees
  • Cutomer service
  • Tried to offload defective damage to me
  • Predatory rac finance people

Mercedes Benz Financial Services and Cleos Furniture Most Positive Reviews

Top rated reviews
5

DEMAND all phone recordings if you have experienced ANY problems with MB CREDIT. Today I had an experience that was bey...

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5

I bought a couch from Cleos about 3 yrs ago and it has been great. But I then bought a recliner that broke within 4 mon...

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5

Changed address. Never received paperwork as address information in system was incorrect.

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3.8

We purchased a dual recliner sofa and queen mattress set, no issues with the bed, however, 7 days in, our dual recliner...

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Mercedes Benz Financial Services and Cleos Furniture Most Critical Reviews

Lowest rated reviews
1

April 2016 my lease was transferred to a 3rd party. An overpayment occurred because MBFS debited my account and I fedex...

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1

I purchase a mattress set on December 27, 2014. It was supposed to be in the store on January 6, 2015. I called at...

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1

By far THE WORSE financial institution in the car business!!!
Do not finance or lease your car through Mercedes Benz f...

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1

We paid $1700 for a couch To be ordered. 2 weeks later checked on it only to discover it was on back order. The...

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Mercedes Benz Financial Services and Cleos Furniture Latest Reviews

Recent published reviews
1

I leased a 2018 GLC300 in Sept 2018. Recently my husband and I took custody of our newborn granddaughter because the...

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1

Me and my husband shopped at the Benton location over the weekend, where we purchased a couch and loveseat. We were...

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1

MBFS customer service has bottomed out. They treat everyone as if they are delinquent. Reps are unprofessional,...

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1.3

I purchased a recliner in February 2014. The back has broken. when I first sent the claim to Guardsman, they asked when...

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Mercedes Benz Financial Services and Cleos Furniture Products and Services

Most reviewed product and services
  • Mercedes Benz Financial Services Customer Care (5 reviews)
  • Mercedes Benz Financial Services Account (3 reviews)
  • Mercedes Benz Financial Services Auto Leasing (3 reviews)
  • Cleos Furniture Furniture Set (16 reviews)
  • Cleos Furniture Bed (6 reviews)
  • Cleos Furniture Furniture Leasing (4 reviews)