PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Clearxchange and Regions Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Clearxchange
Regions Bank

Clearxchange and Regions Bank Overview

Total reviews 104 433
Company responses 0 0
Issues resolved 0 1

Clearxchange and Regions Bank Consumer Ratings

Rank
56 out of 218 in Cash Services category
117 out of 742 in Banks category
Customer service
44 in category
70 in category
Reliability
35 in category
76 in category
Product or Service Quality
37 in category
78 in category
Website
42 in category
101 in category

Clearxchange and Regions Bank Rating Details

Customer service
1.1 (52 reviews)
1.4 (162 reviews)
Reviewer's quote

When I searched for Bank of the West it are not listed so I call Zelle customer service to find out what I can do. It is then that I am told that Bank of the West is not supported by their service and that funds cannot be sent or received by business accounts and my funds are now in limbo and it...

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...So I called their Customer Service. Explained my situation and requested a lien release. I was politely put on hold and left there for an hour and ten minutes! Frustrated and tired of waiting, I hung up and opted to try email...

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Reliability
1.2 (51 reviews)
1.3 (121 reviews)
Reviewer's quote

No body to talk, when wanting to resolve such important issues such as receiving funds.

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I periodically get LOCKED OUT of my online account. I don't know why this happens and I'm extremely angry that I cannot get this resolved on a Sunday! You will also be CLOSED tomorrow for COLUMBUS DAY?? SERIOUSLY??. Your operating policy is by far the worst I've ever seen. I'm now convinced that...

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Product or Service Quality
1.2 (51 reviews)
1.3 (123 reviews)
Reviewer's quote

I called customer service and they informed me that the payment was no longer accessible from my e-mail now that I switched to Zelle (which I think I had to), and the person needed to send it. I asked the person to resend it, but they never got the payment returned to them, or any notice that it...

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...it myself she says like this and proceeded to tare it her self and dropped it on the counter I said Rosey you need to do better to be better your customer service is horrible in the mean time I found a check book and handed her and a old card from regions. Nope not good enough. So I said I'll be right back to find the...

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Website
1.3 (47 reviews)
1.7 (115 reviews)
Reviewer's quote

Several years ago I had an intense discussion with my banker about this company called PayPal and how they were taking over and almost creating their own banking system. His passion was about banks are a different institution and not a paypal. He said people will not trust these kind of companies....

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Today the Regions website is experiencing technical problems according to a chat request with a service rep. Of course you would not know this because there is no notification of this anywhere in their log on page. So you spend 15 minutes trying to find out what the issue is with the site not...

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Clearxchange and Regions Bank Pros and Cons

Pros
  • Slow funds transfer
  • That i can receive money
  • Initial contact
  • Reps were polite for the most part
  • Local employees are great
Cons
  • Customer service
  • Service did not work
  • It takes forever
  • Awful customer service
  • Lack of communication
  • Rude abrupt customer service

Clearxchange and Regions Bank Most Positive Reviews

Top rated reviews
5

One must have precisely the right type of cell phone and HAS to use the app only if their smart phone works with the...

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5

I spoke with one representative by the name of Shameka and she couldn't do anything for me and so then I called back...

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3.5

Brother wired money from acct. Had money in mine in one day. Good job

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5

Harrison, Arkansas has great management and an all around good team that cares for their customers!!

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Clearxchange and Regions Bank Most Critical Reviews

Lowest rated reviews
1

Uggh! How many times do I have to log in for them to send me the verification email when I register that never gets...

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1

With deposits of over a million dollars in the last two years with the bank and my credit good could not even get a...

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1

Supposed to be fast and easy... nope, factor holidays "Veterans Day got me". Money sent on the 9th from Wells Fargo to...

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1

Bought a vaca home thru Regions Bank with excellent credit and 20% down and they delayed loan, never communicated...

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Clearxchange and Regions Bank Latest Reviews

Recent published reviews
No votes

Clearxchangeshould not be processing claim for Geico Insurance that they are not affiliated with, and GEICO should no...

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No votes

Why is my Saving close

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No votes

Keeps hanging up after hearing the automated message...Cannot speak to someone!!!!!!

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1

I periodically get LOCKED OUT of my online account. I don't know why this happens and I'm extremely angry that I cannot...

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Clearxchange and Regions Bank Products and Services

Most reviewed product and services
  • Clearxchange Money Transfer (43 reviews)
  • Clearxchange Deposit (4 reviews)
  • Clearxchange Check Deposit (2 reviews)
  • Regions Bank Checking Account (55 reviews)
  • Regions Bank Banking Service (35 reviews)
  • Regions Bank Manager (14 reviews)