PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Clearxchange and Popmoney as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Clearxchange
Popmoney

Clearxchange and Popmoney Overview

Total reviews
109
175
Company responses
0
0
Issues resolved
0
0

Popmoney was first mentioned on PissedConsumer on Jan 6, 2015 and since then this brand received 175 reviews. It is 66 reviews more than Clearxchange received since Aug 13, 2014.

Clearxchange and Popmoney Consumer Ratings

Rank
44 out of 292 in Cash Services category
50 out of 292 in Cash Services category
Customer service
41 in category
37 in category
Product or Service Quality
35 in category
38 in category
Reliability
31 in category
36 in category

According to consumer ratings and reviews, Clearxchange ranks 6 points higher in the Cash Services category than Popmoney. People gave Clearxchange 1.1 stars for Customer service criterion in Cash Services category and it is 25 points higher than the worst rated brand in this category. At the same time, Popmoney was rated 1.1 stars for Customer service criterion in this category and it is 29 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Clearxchange has a higher rating than Popmoney. Regarding Reliability criterion, consumers gave Clearxchange 1.2 stars and it is 53% greater than other in category. Popmoney however was rated 1.1 stars and it is 53% worse than other in category.

Clearxchange and Popmoney Rating Details

Customer service
1.1 (53 reviews)
1.1 (90 reviews)
Reviewer's quote

Zelle has the worst customer service. I was on hold with them for over an hour! I tried emailing and it took a week to get a response. Not worth the time or energy...

Sera

Every time I call to the customer service they tell me one or the other story, the say sorry for the inconvenience but we have scheduled your check now. Then after 15 days I call back they say your check was never sent out or was never requested by our representative sorry for the inconvenience...

Jhansi C
Product or Service Quality
1.2 (52 reviews)
1.1 (89 reviews)
Reviewer's quote

When I searched for Bank of the West it are not listed so I call Zelle customer service to find out what I can do. It is then that I am told that Bank of the West is not supported by their service and that funds cannot be sent or received by business accounts and my funds are now in limbo and it...

PissedConsumer1149108

This service sucks. Don't use it. Thought it was cool as PNC offers this service..

Varma M
Reliability
1.2 (52 reviews)
1.1 (79 reviews)
Reviewer's quote

No body to talk, when wanting to resolve such important issues such as receiving funds.

PissedConsumer1205563

I have 600.00 in limbo with popmoney cant get any help to see what is wrong. Terrible low rent outfit Run Run Run.

PissedConsumer1751408

Clearxchange and Popmoney Pros and Cons

Pros
  • Slow funds transfer
  • That i can receive money
  • Easy to use
  • Sending money quick
  • Concept
  • Convenience
Cons
  • Customer service
  • Service did not work
  • It takes forever
  • Failure to deliver
  • Lousy service
  • Will not provide information about activation

Clearxchange and Popmoney Most Positive Reviews

Top rated reviews
5

One must have precisely the right type of cell phone and HAS to use the app only if their smart phone works with the...

5

4/4/16. Ashley, at Popmoney, took time to look up a confusion for me and was very clear. There was only one step...

Clearxchange and Popmoney Most Critical Reviews

Lowest rated reviews
1

Uggh! How many times do I have to log in for them to send me the verification email when I register that never gets...

1

Popmoney is ***! You can send money faster through snail mail then you can with POPMONEY! DON'T WASTE YOUR TIME WITH...

Clearxchange and Popmoney Latest Reviews

Recent published reviews

Clearxchangeshould not be processing claim for Geico Insurance that they are not affiliated with, and GEICO should no...

Read all 109 reviews
1

I have 600.00 in limbo with popmoney cant get any help to see what is wrong. Terrible low rent outfit Run Run Run.

Read all 175 reviews

Clearxchange and Popmoney Products and Services

Most reviewed product and services
  • Clearxchange Money Transfer (45 reviews)
  • Clearxchange Account (21 reviews)
  • Clearxchange Customer Care (6 reviews)
  • Popmoney Money Transfer (106 reviews)
  • Popmoney Account (23 reviews)
  • Popmoney Customer Care (10 reviews)