PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Clearxchange and Popmoney as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Clearxchange
Popmoney

Clearxchange and Popmoney Overview

Total reviews
109
174
Company responses
0
0
Issues resolved
0
0

Popmoney was first mentioned on PissedConsumer on Jan 6, 2015 and since then this brand received 174 reviews. It is 65 reviews more than Clearxchange received since Aug 13, 2014.

Clearxchange and Popmoney Consumer Ratings

Rank
43 out of 305 in Cash Services category
49 out of 305 in Cash Services category
Customer service
39 in category
36 in category
Product or Service Quality
35 in category
38 in category
Reliability
30 in category
35 in category

According to consumer ratings and reviews, Clearxchange ranks 6 points higher in the Cash Services category than Popmoney. People gave Clearxchange 1.1 stars for Customer service criterion in Cash Services category and it is 27 points higher than the worst rated brand in this category. At the same time, Popmoney was rated 1.1 stars for Customer service criterion in this category and it is 30 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Clearxchange has a higher rating than Popmoney. Regarding Reliability criterion, consumers gave Clearxchange 1.2 stars and it is 55% greater than other in category. Popmoney however was rated 1.1 stars and it is 52% worse than other in category.

Clearxchange and Popmoney Rating Details

Customer service
1.1 (53 reviews)
1.1 (88 reviews)
Reviewer's quote

No body to talk, when wanting to resolve such important issues such as receiving funds.

PissedConsumer1205563

Every time someone sends me money through this app it takes forever. First I don’t get the email that money was sent sometimes for 48 hours. Then every time the app does not recognize my username or password. Then it takes days for me to get the reset email. Several times they’ve sent the money...

Amy
Product or Service Quality
1.2 (52 reviews)
1.1 (88 reviews)
Reviewer's quote

They are putting your money in limbo saying the money went through and then saying sorry they could not process with another email. Now I can't figure out what is going on. They have taken the money out of the person trying to pay me, but the payment could not go through to me now that they are...

PissedConsumer1140972

I would love to give Popmoney a 0, but it's not an option. I have been using Venmo for a while, but when a friend had to send us a reimbursement, he said he had to use Popmoney. Boy, was this a mess. First, the app does not work on ipads. Not as an app, nor on Safari. Second, they are limited in...

PissedConsumer1677552
Reliability
1.2 (52 reviews)
1.1 (77 reviews)
Reviewer's quote

Zelle has the worst customer service. I was on hold with them for over an hour! I tried emailing and it took a week to get a response. Not worth the time or energy. Initially I was able to transfer funds between my Chase account and my credit union. I found out that my credit union was not...

Sera

My new landlord suggested them. They verified my account and took the $815 out of my account to send to my landlord. Now, 3 days later, are asking me for a my drivers license and copy of bank statement- after already verifying this bank account that I have had for 20 years. So now, cant cancel the...

PissedConsumer1723459

Clearxchange and Popmoney Pros and Cons

Pros
  • Slow funds transfer
  • That i can receive money
  • Easy to use
  • Sending money quick
  • Concept
  • Convenience
Cons
  • Customer service
  • Service did not work
  • It takes forever
  • Failure to deliver
  • Lousy service
  • Will not provide information about activation

Clearxchange and Popmoney Most Positive Reviews

Top rated reviews
5

One must have precisely the right type of cell phone and HAS to use the app only if their smart phone works with the...

5

4/4/16. Ashley, at Popmoney, took time to look up a confusion for me and was very clear. There was only one step...

Clearxchange and Popmoney Most Critical Reviews

Lowest rated reviews
1

Uggh! How many times do I have to log in for them to send me the verification email when I register that never gets...

1

Popmoney is ***! You can send money faster through snail mail then you can with POPMONEY! DON'T WASTE YOUR TIME WITH...

Clearxchange and Popmoney Latest Reviews

Recent published reviews

Clearxchangeshould not be processing claim for Geico Insurance that they are not affiliated with, and GEICO should no...

Read all 109 reviews
1

My new landlord suggested them. They verified my account and took the $815 out of my account to send to my landlord....

Read all 174 reviews

Clearxchange and Popmoney Products and Services

Most reviewed product and services
  • Clearxchange Money Transfer (45 reviews)
  • Clearxchange Account (21 reviews)
  • Clearxchange Customer Care (6 reviews)
  • Popmoney Money Transfer (105 reviews)
  • Popmoney Account (23 reviews)
  • Popmoney Customer Care (10 reviews)