PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Clearxchange and Popmoney as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Clearxchange
Popmoney

Clearxchange and Popmoney Overview

Total reviews 104 189
Company responses 0 0
Issues resolved 0 0

Clearxchange and Popmoney Consumer Ratings

Rank
56 out of 221 in Cash Services category
58 out of 221 in Cash Services category
Customer service
49 in category
47 in category
Reliability
40 in category
44 in category
Product or Service Quality
43 in category
45 in category
Website
47 in category
49 in category

Clearxchange and Popmoney Rating Details

Customer service
1.1 (52 reviews)
1.1 (97 reviews)
Reviewer's quote

When I searched for Bank of the West it are not listed so I call Zelle customer service to find out what I can do. It is then that I am told that Bank of the West is not supported by their service and that funds cannot be sent or received by business accounts and my funds are now in limbo and it...

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My tenant sent me rent money, but I couldn't access through Pop Money's faulty software! Then a *** customer service, (oxymoron - emphasis on moron), told me that he had to open a file and that someone would get back to me in a day or two. I then asked to speak to a supervisor and was told that...

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Reliability
1.2 (51 reviews)
1.1 (88 reviews)
Reviewer's quote

No body to talk, when wanting to resolve such important issues such as receiving funds.

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Nobody ever *** answered. Now Im a pissed *** consumer

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Product or Service Quality
1.2 (51 reviews)
1.2 (98 reviews)
Reviewer's quote

I called customer service and they informed me that the payment was no longer accessible from my e-mail now that I switched to Zelle (which I think I had to), and the person needed to send it. I asked the person to resend it, but they never got the payment returned to them, or any notice that it...

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...I called the next day, totaled 45min waiting for service agent. that agent could find my account and all attempts to close any and all account info has been impossible. Please remove my account from your system..

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Website
1.3 (47 reviews)
1.2 (89 reviews)
Reviewer's quote

Several years ago I had an intense discussion with my banker about this company called PayPal and how they were taking over and almost creating their own banking system. His passion was about banks are a different institution and not a paypal. He said people will not trust these kind of companies....

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...Their website and mobile app is always down. How this company has not been closed by the government is beyond me. Thousands of people reporting their scam..

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Clearxchange and Popmoney Pros and Cons

Pros
  • Slow funds transfer
  • That i can receive money
  • Sending money quick
  • Concept
  • Convenience
Cons
  • Customer service
  • Service did not work
  • It takes forever
  • Failure to deliver
  • Lousy service
  • Take too long to correct mistakes

Clearxchange and Popmoney Most Positive Reviews

Top rated reviews
5

One must have precisely the right type of cell phone and HAS to use the app only if their smart phone works with the...

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5

4/4/16. Ashley, at Popmoney, took time to look up a confusion for me and was very clear. There was only one step...

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3.5

Brother wired money from acct. Had money in mine in one day. Good job

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5

I received text notice on 9/29 that incoming $ was available for deposit to my account at PNC Bank. When I phoned PNC...

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Clearxchange and Popmoney Most Critical Reviews

Lowest rated reviews
1

Uggh! How many times do I have to log in for them to send me the verification email when I register that never gets...

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1

Popmoney is ***! You can send money faster through snail mail then you can with POPMONEY! DON'T WASTE YOUR TIME WITH...

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1

Supposed to be fast and easy... nope, factor holidays "Veterans Day got me". Money sent on the 9th from Wells Fargo to...

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1

3 times i valled your customer service to fix an issue and was told a request was put in to resolve it. 72 hours have...

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Clearxchange and Popmoney Latest Reviews

Recent published reviews
No votes

Clearxchangeshould not be processing claim for Geico Insurance that they are not affiliated with, and GEICO should no...

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No votes

Transferred me to my bank, who said Id have to call Popmoney.

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No votes

Keeps hanging up after hearing the automated message...Cannot speak to someone!!!!!!

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1

Nobody ever *** answered. Now Im a pissed *** consumer

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Clearxchange and Popmoney Products and Services

Most reviewed product and services
  • Clearxchange Money Transfer (43 reviews)
  • Clearxchange Deposit (4 reviews)
  • Clearxchange Check Deposit (2 reviews)
  • Popmoney Money Transfer (113 reviews)
  • Popmoney Deposit (5 reviews)