PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Clearxchange and Fifth Third Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Clearxchange
Fifth Third Bank

Clearxchange and Fifth Third Bank Overview

Total reviews
104
575
Company responses
0
0
Issues resolved
0
2

Clearxchange and Fifth Third Bank Consumer Ratings

Rank
56 out of 213 in Cash Services category
95 out of 725 in Banks category
Customer service
50 in category
91 in category
Product or Service Quality
42 in category
55 in category
Reliability
40 in category
75 in category
Website
46 in category
92 in category

Clearxchange and Fifth Third Bank Rating Details

Customer service
1.1 (52 reviews)
1.3 (190 reviews)
Reviewer's quote

When I searched for Bank of the West it are not listed so I call Zelle customer service to find out what I can do. It is then that I am told that Bank of the West is not supported by their service and that funds cannot be sent or received by business accounts and my funds are now in limbo and it...

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...Terrible customer service and a poor representation Ms. Santana!..

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Product or Service Quality
1.2 (51 reviews)
1.5 (168 reviews)
Reviewer's quote

I called customer service and they informed me that the payment was no longer accessible from my e-mail now that I switched to Zelle (which I think I had to), and the person needed to send it. I asked the person to resend it, but they never got the payment returned to them, or any notice that it...

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Their customer service is the worst, highly unprofessional and rude. It's like their management hand picked mentally challenged and retarded personal who can not answer a simple question, don't even try asking them to do some minor banking. They got me so frustrated and mad with their stupidity...

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Reliability
1.2 (51 reviews)
1.3 (149 reviews)
Reviewer's quote

No body to talk, when wanting to resolve such important issues such as receiving funds.

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To: 5/3 Dispute TeamFrom: Katherine Ann BrownCase: C2008254886On Saturday August 8th I received a call saying they where from the Electric Co. and they were going to turn off my electric in 24 hrs because I haven't paid my bill for 6 months. They even had my account number . I told them that I have...

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Website
1.3 (47 reviews)
1.7 (150 reviews)
Reviewer's quote

Several years ago I had an intense discussion with my banker about this company called PayPal and how they were taking over and almost creating their own banking system. His passion was about banks are a different institution and not a paypal. He said people will not trust these kind of companies....

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They blocked me from the website when I wouldn't agree to their radical contract amendment. They already tricked me by postponing a refund they owe me for 3 years. Also if you want a Mastercard from them don't bother...

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Clearxchange and Fifth Third Bank Pros and Cons

Pros
  • Slow funds transfer
  • That i can receive money
  • Nice people at local branch
  • Customer service
  • That i stood my ground
Cons
  • Customer service
  • Service did not work
  • It takes forever
  • Awful customer service
  • Fees
  • Dont value their customers like they should

Clearxchange and Fifth Third Bank Most Positive Reviews

Top rated reviews
5

One must have precisely the right type of cell phone and HAS to use the app only if their smart phone works with the...

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5

Financed a car with Fifth Third thru a car dealer. Was pleased with the 3% interest rate. I received my payment coupon b...

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3.5

Brother wired money from acct. Had money in mine in one day. Good job

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5

Tried to deposit an Australian check in Estero, Florida, from the Estate of a relative which was crossed and marked...

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Clearxchange and Fifth Third Bank Most Critical Reviews

Lowest rated reviews
1

Uggh! How many times do I have to log in for them to send me the verification email when I register that never gets...

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1

Deposited cash and check in bank on a Friday am. Had a draft come out that same day less than deposit by 125 dollars...

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1

Supposed to be fast and easy... nope, factor holidays "Veterans Day got me". Money sent on the 9th from Wells Fargo to...

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1

Do not use fifth third they hold pending items until you have a low balance then unpend everything to make you over...

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Clearxchange and Fifth Third Bank Latest Reviews

Recent published reviews
No votes

Clearxchangeshould not be processing claim for Geico Insurance that they are not affiliated with, and GEICO should no...

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5

To: 5/3 Dispute Team
From: Katherine Ann Brown
Case: C2008254886
On Saturday August 8th I received a call saying they where...

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No votes

Keeps hanging up after hearing the automated message...Cannot speak to someone!!!!!!

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No votes

I need a blocked removed from my account so I can pay a bill online tonight

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Clearxchange and Fifth Third Bank Products and Services

Most reviewed product and services
  • Clearxchange Money Transfer (43 reviews)
  • Clearxchange Account (21 reviews)
  • Clearxchange Customer Care (5 reviews)
  • Fifth Third Bank Account (89 reviews)
  • Fifth Third Bank Loan (82 reviews)
  • Fifth Third Bank Checking Account (79 reviews)