PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Clearxchange and Fifth Third Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Clearxchange
Fifth Third Bank

Clearxchange and Fifth Third Bank Overview

Total reviews
109
502
Company responses
0
0
Issues resolved
0
2

Fifth Third Bank was first mentioned on PissedConsumer on Jan 27, 2008 and since then this brand received 502 reviews. It is 393 reviews more than Clearxchange received since Aug 13, 2014.

Clearxchange and Fifth Third Bank Consumer Ratings

Rank
44 out of 293 in Cash Services category
92 out of 921 in Banks category
Customer service
40 in category
86 in category
Reliability
31 in category
77 in category
Product or Service Quality
35 in category
58 in category

Clearxchange and Fifth Third Bank Rating Details

Customer service
1.1 (53 reviews)
1.3 (161 reviews)
Reviewer's quote

Zelle has the worst customer service. I was on hold with them for over an hour! I tried emailing and it took a week to get a response. Not worth the time or energy...

Sera

...Customer service is a joke. I rarely have been able to speak to them for more then 5 minutes without them abruptly hanging up. They will not try to assist or even listen to any complaint, they just hang up forcing you to try to fix the issue yourself...

Josh J
Reliability
1.2 (52 reviews)
1.3 (121 reviews)
Reviewer's quote

No body to talk, when wanting to resolve such important issues such as receiving funds.

PissedConsumer1205563

purchased an RV with installment loan from these people set up thru the dealer... received my payment coupon and attempted to set up account on line... received a message to call an 800 #... several calls and time wasted having to listen to automated messages... enter ss # enter loan #... office...

Bridget H
Product or Service Quality
1.2 (52 reviews)
1.4 (146 reviews)
Reviewer's quote

When I searched for Bank of the West it are not listed so I call Zelle customer service to find out what I can do. It is then that I am told that Bank of the West is not supported by their service and that funds cannot be sent or received by business accounts and my funds are now in limbo and it...

PissedConsumer1149108

...She called (?) customer service who asked her if I had my drivers license? Yes. Did I have my social security card? What????What? NO. Who carries that? My account was denied...

Gwen W

Clearxchange and Fifth Third Bank Pros and Cons

Pros
  • Slow funds transfer
  • That i can receive money
  • Easy to use
  • That i stood my ground
  • Customer service
  • Website online banking
Cons
  • Customer service
  • Service did not work
  • It takes forever
  • Awful customer service
  • Fees
  • Not professional

Clearxchange and Fifth Third Bank Most Positive Reviews

Top rated reviews
5

One must have precisely the right type of cell phone and HAS to use the app only if their smart phone works with the...

5

Financed a car with Fifth Third thru a car dealer. Was pleased with the 3% interest rate. I received my payment coupon b...

Clearxchange and Fifth Third Bank Most Critical Reviews

Lowest rated reviews
1

Uggh! How many times do I have to log in for them to send me the verification email when I register that never gets...

1

Deposited cash and check in bank on a Friday am. Had a draft come out that same day less than deposit by 125 dollars...

Clearxchange and Fifth Third Bank Latest Reviews

Recent published reviews

Clearxchangeshould not be processing claim for Geico Insurance that they are not affiliated with, and GEICO should no...

Read all 109 reviews

I received a check and is not valuable

Read all 502 reviews

Clearxchange and Fifth Third Bank Products and Services

Most reviewed product and services
  • Clearxchange Money Transfer (45 reviews)
  • Clearxchange Account (21 reviews)
  • Clearxchange Customer Care (6 reviews)
  • Fifth Third Bank Account (83 reviews)
  • Fifth Third Bank Loan (79 reviews)
  • Fifth Third Bank Checking Account (73 reviews)