PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Clearxchange and Fifth Third Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Clearxchange
Fifth Third Bank

Clearxchange and Fifth Third Bank Overview

Total reviews 104 593
Company responses 0 0
Issues resolved 0 2

Clearxchange and Fifth Third Bank Consumer Ratings

Rank
56 out of 218 in Cash Services category
106 out of 743 in Banks category
Customer service
52 in category
96 in category
Product or Service Quality
46 in category
60 in category
Reliability
43 in category
79 in category
Website
50 in category
103 in category

Clearxchange and Fifth Third Bank Rating Details

Customer service
1.1 (52 reviews)
1.3 (205 reviews)
Reviewer's quote

When I searched for Bank of the West it are not listed so I call Zelle customer service to find out what I can do. It is then that I am told that Bank of the West is not supported by their service and that funds cannot be sent or received by business accounts and my funds are now in limbo and it...

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Customer service here is terrible. Every month I pay my auto loan online and the past three months my account has said no record of account. I have to call each time and have my account reset...

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Product or Service Quality
1.2 (51 reviews)
1.5 (179 reviews)
Reviewer's quote

I called customer service and they informed me that the payment was no longer accessible from my e-mail now that I switched to Zelle (which I think I had to), and the person needed to send it. I asked the person to resend it, but they never got the payment returned to them, or any notice that it...

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Employees of Cary, NC branch are so bad for customer service and commitment. Especially Lexi and Judy..

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Reliability
1.2 (51 reviews)
1.3 (164 reviews)
Reviewer's quote

No body to talk, when wanting to resolve such important issues such as receiving funds.

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I call the 800 number on the back of my card and I can never reach a live person. It have me to put in my son or account number, then my 4 letter pin, then tells me by card is blocked, then the phone disconnect, What is wrong 5/3rd ? Then I go online and I have to go thru all your 800 numbers until...

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Website
1.3 (47 reviews)
1.7 (157 reviews)
Reviewer's quote

Several years ago I had an intense discussion with my banker about this company called PayPal and how they were taking over and almost creating their own banking system. His passion was about banks are a different institution and not a paypal. He said people will not trust these kind of companies....

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They blocked me from the website when I wouldn't agree to their radical contract amendment. They already tricked me by postponing a refund they owe me for 3 years. Also if you want a Mastercard from them don't bother...

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Clearxchange and Fifth Third Bank Pros and Cons

Pros
  • Slow funds transfer
  • That i can receive money
  • Customer service
  • Nice people at local branch
  • That i stood my ground
Cons
  • Customer service
  • Service did not work
  • It takes forever
  • Awful customer service
  • Fees
  • Dont value their customers like they should

Clearxchange and Fifth Third Bank Most Positive Reviews

Top rated reviews
5

One must have precisely the right type of cell phone and HAS to use the app only if their smart phone works with the...

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5

Financed a car with Fifth Third thru a car dealer. Was pleased with the 3% interest rate. I received my payment coupon b...

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3.5

Brother wired money from acct. Had money in mine in one day. Good job

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5

Tried to deposit an Australian check in Estero, Florida, from the Estate of a relative which was crossed and marked...

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Clearxchange and Fifth Third Bank Most Critical Reviews

Lowest rated reviews
1

Uggh! How many times do I have to log in for them to send me the verification email when I register that never gets...

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1

Deposited cash and check in bank on a Friday am. Had a draft come out that same day less than deposit by 125 dollars...

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1

Supposed to be fast and easy... nope, factor holidays "Veterans Day got me". Money sent on the 9th from Wells Fargo to...

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1

Do not use fifth third they hold pending items until you have a low balance then unpend everything to make you over...

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Clearxchange and Fifth Third Bank Latest Reviews

Recent published reviews
No votes

Clearxchangeshould not be processing claim for Geico Insurance that they are not affiliated with, and GEICO should no...

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1

It told me my user name and I put it and it kept saying it was wrong ! Now it has locked me outta my damn card !!!!!

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No votes

Keeps hanging up after hearing the automated message...Cannot speak to someone!!!!!!

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3.7

I call the 800 number on the back of my card and I can never reach a live person. It have me to put in my son or...

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Clearxchange and Fifth Third Bank Products and Services

Most reviewed product and services
  • Clearxchange Money Transfer (43 reviews)
  • Clearxchange Deposit (4 reviews)
  • Clearxchange Check Deposit (2 reviews)
  • Fifth Third Bank Loan (82 reviews)
  • Fifth Third Bank Checking Account (79 reviews)
  • Fifth Third Bank Banking Service (36 reviews)