PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dr Wellness and Clearwater Spas as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dr Wellness
Clearwater Spas

Dr Wellness and Clearwater Spas Overview

Total reviews
17
2
Company responses
0
0
Issues resolved
1
0

Dr Wellness and Clearwater Spas Consumer Ratings

Rank
87 out of 255 in Pools, Spas and Plumbing Supplies category
93 out of 255 in Pools, Spas and Plumbing Supplies category
Value for money
73 in category
118 in category
Price Affordability
84 in category
129 in category
Customer service
53 in category
136 in category
Website
95 in category
131 in category

Dr Wellness and Clearwater Spas Rating Details

Value for money
1.3 (12 reviews)
1 (1 review)
Reviewer's quote

...no warranty if you put it in a space in the deck no money back if it doesn't work this was our first new hot tub- we have had much better luck with used hot tubs … this was a horrible experience..

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...Begrudgingly, my husband told the delivery guy to deliver it and that we would find the money somehow. It ended up being $600. We originally paid $7,200 plus tax to get the spa, stairs, cover mechanism, setup and delivery and have now paid another $1700...

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Price Affordability
1.9 (11 reviews)
1 (2 reviews)
Reviewer's quote

...I paid full price for the power pack (approximate $500). After replacing this part and still experiencing the same problem, I contacted the company again and spoke with Larry Tarlton. This time he told me that I needed a new heater...

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Buyer beware! Several thousand dollars out for a hot tub I can't use. Warranty, yeah right. Customer service, horrible IF you can even get someone on the phone. Save your time and money. Tired of constantly fighting with this company and their "representatives". Have been able to get about 2...

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Customer service
1.5 (11 reviews)
1 (1 review)
Reviewer's quote

once they got my money the customer service went in the *** took 1 month longer to get my hot tub then they said. once i got the tub there was no owners manual or warranty paperwork with it, i have asked, called, emailed them several times and never get an answer back..

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No items

Website
1.5 (11 reviews)
1 (1 review)
Reviewer's quote

Took delivery in April and one of my pumps has already quit. Took a week to get someone to call me back. Was told to reset the pump. Not a reset button on pump. Waiting again for another call back.

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No items

Dr Wellness and Clearwater Spas Pros and Cons

Pros
  • Lowest prices around
  • Good looking tub
  • Easy delivery and set up
  • Product
Cons
  • Products are defective
  • Lack of a company to satnd behind their products
  • Website lies about standing behind their products
  • Customer service

Dr Wellness and Clearwater Spas Most Positive Reviews

Top rated reviews
4.4

Purchased A PP31. Hottub in Richmond, Va store, the tub I was told it was in stock in Tennessee and they could get it pr...

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No votes
No votes
No votes

Dr Wellness and Clearwater Spas Most Critical Reviews

Lowest rated reviews
1

I purchased a spa in 2013 from Laguna Bay. Last year when I started experiencing problems with the hot tub, I contacted...

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1

Buyer beware! Several thousand dollars out for a hot tub I can't use. Warranty, yeah right. Customer service, horrible ...

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1

The spa was delivered with one side complete damaged. No one came out to perform a full survey if anything other than...

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2

We stopped by the Woodinville, WA factory showroom to look at buying a spa. The guy that was there, Jim, told us they we...

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Dr Wellness and Clearwater Spas Latest Reviews

Recent published reviews
1

Took delivery in April and one of my pumps has already quit. Took a week to get someone to call me back. Was told to...

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No votes
1

As with many other reviews, DO NOT DO BUSINESS with this company. The spa hasn't been working correctly since a month af...

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No votes

Dr Wellness and Clearwater Spas Products and Services

Most reviewed product and services
  • Dr Wellness Hot Tub (14 reviews)
  • Dr Wellness Lifestyle X6 Hot Tub (3 reviews)
  • Dr Wellness Tranquility G-6 Hot Tub (1 review)